Supermicro ASG-1115S-NE316R User Manual page 6

Chapter 5 Software
5.1 Microsoft Windows OS Installation .....................................................................................62
5.2 Driver Installation ................................................................................................................64
5.3 SuperDoctor 5 ...................................................................................................................65
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5.4 IPMI ....................................................................................................................................65
Chapter 6 Optional Components
6.1 TPM Security Module .........................................................................................................66
Chapter 7 Troubleshooting and Support
7.1 Information Resources .......................................................................................................67
Website .............................................................................................................................67
Direct Links for the ASG-1115S-NE316R System .........................................................67
Direct Links for General Support and Information .......................................................67
7.2 Baseboard Management Controller (BMC) ........................................................................68
7.3 Troubleshooting Procedures .............................................................................................69
Before Power On ..............................................................................................................69
No Power ..........................................................................................................................69
No Video ...........................................................................................................................70
System Boot Failure .........................................................................................................70
Memory Errors ..................................................................................................................70
The System Cannot Retain the Setup Configuration .......................................................70
When the System Becomes Unstable ..............................................................................71
7.4 Crash Dump Using BMC ....................................................................................................73
7.5 UEFI BIOS Recovery .........................................................................................................74
Overview ...........................................................................................................................74
Recovering the UEFI BIOS Image ....................................................................................74
Recovering the Main BIOS Block with a USB Device ......................................................74
7.6 CMOS Clear .......................................................................................................................79
7.7 Where to Get Replacement Components ..........................................................................80
7.8 BMC ....................................................................................................................................80
7.9 Reporting an Issue .............................................................................................................81
Technical Support Procedures ..........................................................................................81
Returning Merchandise for Service ...................................................................................81
7.10 Feedback ...........................................................................................................................82
Appendix A Standardized Warning Statements for AC Systems
Appendix B System Specifications
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Preface