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Before calling for service, review this list. It
may save you both time and expense. This
list includes common experiences that are
not the result of defective workmanship or
material in your dishwasher.
Food Soils Left on Dishes
•
Choose another cycle for longer washing time.
•
Choose the Hi-Temp Wash option.
•
Check rack loading section for proper loading-
avoid nesting items.
•
Home water pressure may be too low - should
be 20 to 120 pounds per square inch (psi).
•
Check incoming water temperature. It should
be at least 120°F (49°C). (See Factors
Affecting Performance.)
•
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart).
•
Use Fresh Detergent.
•
Make sure items are not blocking the spray
arms, preventing them from rotating.
Dishes not Dry
•
Select heat dry option.
•
Make sure the rinse aid dispenser is filled.
•
Increase the discharge setting of rinse aid.
(See Rinse Aid).
•
Check the incoming water temperature. Be
sure it is at least 120°F (49°C).
•
Check for proper loading-avoid nesting items.
•
Plastic items may need to be towel dried.
•
Cups with a concave bottom will collect water.
Load them at the far left of the upper rack so
they will be held in a tilted position.
Glassware/Flatware Spotted or Cloudy
•
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart).
•
Water temperature may be low. Avoid
extremely low or high temperatures. (See
Factors Affecting Performance.
•
Avoid overloading and improper loading. (See
Preparing and Loading Dishes).
•
Use fresh detergent. Old detergent is
ineffective.
•
Make sure rinse aid dispenser is filled.
•
Check to see that proper amount of detergent
is being used for cycle selected. Also, check
phosphate level. (See Detergent Dispenser.)
BEFORE YOU CALL
•
Home water pressure may be too low - it
should be 20 to 120 pounds per square inch
(psi).
Dishware Chipped
•
Load with care and do not overload. (See
Preparing and Loading Dishes).
•
Place delicate items in top rack.
•
Place glasses securely against pins and not
over pins.
•
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
•
Make sure tall glasses and stemware will clear
top of tub when rack is pushed in.
•
Fine antique china and crystal should be
hand-washed.
Water in Bottom of Tub
•
Water left in the tub bottom after the cycle is
complete is not normal. If water remains in
the bottom of the tub, the dishwasher may
not be draining properly. (See Dishwasher
Does not Drain Properly).
Dishware Stained or Discolored
•
Tea and coffee can stain cups. Remove the
stains by hand washing in a solution of 1/2
cup (120 ml) bleach and one quart (1L) of
warm water. Rinse thoroughly.
•
Iron deposits in water can cause a yellow
or brown film. A special filter installed in the
water supply line will correct this problem.
(See Removing Spots and Film).
•
Aluminum utensils can leave gray/black marks
when they rub against other items. Load
Properly.
•
Certain high acid foods can cause
discoloration of stainless steel and plastics if
allowed to sit for a long period. Use the Rinse
Only cycle or rinse by hand if not operating
dishwasher at once.
•
Mixing stainless steel and silver utensils in
silverware basket can cause pitting of the
stainless steel blades. Avoid mixing stainless
steel and silver.
Cycle Takes a Long Time
•
Is cycle in a water heating delay?
•
Has the delay start option been selected?
•
Has the sanitize option been selected?
Normal Sounds You Will Hear
•
Normal sounds include water fill, water
circulation and motor sounds.
17
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