13-Warranty & Product Return Policy - D&R ELECTRONICS F5M-IQ Installation Manual

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D & R Electronics warrants its new products to be free from defects in material and workman-
ship, under normal use and service for a period of three years on parts replacement.
This warranty applies only to original purchasers acquiring the product directly from D&R
Electronics, or its authorized dealers. Warranty will not be recognized without proof of
purchase or bill of sale.
This warranty is not transferable.
The warranty begins on the date of delivery to the first user/purchaser.
This warranty shall not apply to products which must be repaired due to normal wear and tear,
negligence, improper installation, abuse, misuse, or which have been altered or modified at a
facility other than D & R Electronics, or its authorized depot centers.
Units proved to be defective within the warranty period, based on an examination by D&R
Electronics, will be replaced or repaired at D & R Electronics' option. This warranty does not
cover travel expenses or labor charges for removal or installation.
Lamps, flash tubes, batteries or other items considered consumables are not covered under
warranty.
This warranty is in lieu of all other express warranties. D&R Electronics makes no warranties,
expressed or implied, other than the express warranties contained herein.
In order to provide you with faster service, product returns for repair or replacement, must
have a Return Goods Authorization Number (RGA number). Please contact our company to
obtain a RGA number before you return the product to D & R ELECTRONICS. Write the RGA
number clearly on the exterior of the package. Be sure you use sufficient packing materials to
avoid damage to the product being returned while in transit.
D & R ELECTRONICS assumes no responsibility or liability for expenses incurred for the
removal and/or the installation of products requiring service and/or repair. Repairing or
replacing product is at the discretion of D & R ELECTRONICS.
CANADA
8820 George Bolton Pkwy.
Bolton, Ontario L7E 2Y4
Tel: (905) 951-9997
Fax: (905) 951-0019
WARRANTY
PRODUCT RETURN POLICY
D&R ELECTRONICS Co. LTD.
www.dandrelectronics.com
2299 Kenmore Avenue
Building 3, Doors 11-14
Buffalo, New York 14207
Toll Free: 1-800-538-7338
12
USA
July 31, 2019

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