Page 2
The Relay2 logo is a trademark of Relay2, Inc. of the experiences, enhance business operations, and create competitive advantages. The RA300 family consists of various models—including the RA320 COMPANY HEADQUARTERS and RA340—to support various capacity and deployment needs. For more information about the RA300 family, refer to www.relay2.com.
Power Source Options proper heat dissipation, and leave enough room for air circulation. • The RA320 access point can be powered by using the external Relay2 AC Adapter, PoE Injector (both • Do not directly touch the bottom of the AP to sold separately), or a third-party PoE+ switch.
Page 6
Wall Mount the AP • Determine where the AP is to be placed and mark the location on the surface for the two mounting holes. You may adjust the position with a level. • Use the appropriate drill bit to drill two 4 mm wide and 37 mm deep holes and insert the screw anchors into the openings.
Page 8
Kensington Lock - Security Feature • Attach a Kensington lock cable to the access point at the hard point on the side of the RA320. • Attach the other end of the cable to a secure location, such as a pipe or building fixture.
Page 9
See the LED indicator table below for more details. Verify access point connectivity—use any 802.11 client device to connect to the RA320 AP and verify network connectivity using the client device web browser by going to a well- known web page.
Page 10
FCC Disclaimer § 15.19 Labeling Requirements This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 12
(APPENDIX A) DEVICE MANAGER USER INTERFACE Introduction The Relay2 Access Point (AP) starts functioning without preconfiguration under typical network condition. The AP is able to connect to the Relay2 NMS when the following prerequisites are met: • The DHCP server is reachable, and the AP can get an IP address. •...
Page 13
Additional Information Needed The information listed below is used during the preconfiguration process: • MAC address and serial number of the target AP (You can find them on the label at the bottom of the AP.) • IP address for the target AP in case configuring AP is executed under a network with a DHCP server IP Address of the AP The IP address of the target AP is used to access DM GUI even at stand-alone.
Page 14
Accessing the DM GUI DM GUI Step 2: Access to https://<AP IP address>:9999 with any browser application on the E.g., in the case that the AP IP address is 169.254.107.230, then https://169.254.107.230:9999. Note: Relay2 AP is not registered for CA certification, so a warning message for a privacy error could be seen upon the first DM GUI access, like below.
Page 15
DM GUI Step 4: Click “Proceed to <IP address> unsafe” for the DM GUI page to be shown. (Refer to Figure 3 below) Figure 3: DM GUI login window DM GUI Login Fill in the username and password, then click “Login.” At default, Username: AP mac address without colons (“:”) Password: AP S/N with capital letters E.g., MAC address = B4:82:C5:00:7D:DB, S/N = EMP6610100C00617...
Page 16
Error Case In case the PC and AP are in different segments, the browser will display a time-out error. • Please double-check the AP IP address and that there is no typo in the browser input. • Please check that the PC IP address and AP IP address are in the same VLAN. •...
Page 17
Reboot AP By clicking “Reboot AP” and “OK” on the confirmation pop-up window, the AP is rebooted. Note: A confirmation pop-up window will appear for all “command” actions. Designated action is triggered by clicking “OK.” Figure 7: Confirmation pop-up window for reboot action Factory Reset AP Factory reset is initiated by clicking “Factory Reset AP”...
Page 18
LEDs Stop LED Blinking This is to stop the “blinking” triggered in the previous section and set the LEDs back to normal. Configurations All configurable parameters via DM GUI are shown by clicking the “+” mark to the right of Configuration.
Page 19
LAN Network These are the AP LAN-related configuration parameters for the target network: Protocol IP address allocation for that AP (DHCP or Static) IP Address (Valid for “Static” only) AP IP address Netmask (Valid for “Static” only) netmask of the network Gateway (Valid for “Static”...
Page 20
Password Password for authentication of network access Modes Target cellular mode LTE or “” (blank: WCDMA + LTE) Local Local subnet via LAN1 Subnets (With RA620M only, the Wi-Fi user is able to access the local network subnet connected with LAN1 port. This parameter defines that subnet.) Local NTP Server In the case that access to the NTP server in the internet is blocked by a firewall, and in the case that the NTP server is located in an intranet, these parameters are configured to...
Page 21
Proxy Diagnostics This is the test script to check proxy server access. By clicking “Run Proxy Diagnostics,” the script is executed, and the messages are seen on a pop-up window. SCM Diagnostics This is the test script to check SCM server access. The SCM server is one server in NMS and the first server when the AP starts communication with NMS.
Page 22
User DM GUI supports adding user access and changing user passwords. Changing Default User Password By clicking the “User” tab on the DM GUI initial page (refer to Figure 8: DM GUI Initial Page), the page for password change will open. Input the new password twice (Password and Confirm Password) and click “Apply,”...