Troubleshooting; Cleaning The Thermal Head - Epson TM-P60 User Manual

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Troubleshooting

No lights on the control panel
Check that the battery is installed.
ERROR LED is flashing or on
The printer temperature may be too high. The printer resumes printing
automatically when the temperature returns to normal.
Make sure that the roll paper cover is properly closed.
Make sure that roll paper is installed.
When the printer power is on, if the ERROR LED and the BATT. LED are on,
the remaining battery charge is not enough for printer operation. The battery
must be fully charged.
When the battery is being charged, if the ERROR LED is on, an abnormality
has occurred. The battery must be replaced with a new one.
Turn off the power, wait several seconds, and then turn it on again. If the
error remains, contact a qualified service person.
In the label peeler issuing mode, the ERROR LED may flash when a label
blocks the label peeler detector. In this case, remove the label. If you cannot
remove the label, reload the label roll paper or press the FEED button for
more than 1 second to execute a forced paper feed.

Cleaning the Thermal Head

CAUTION:
After printing, the thermal head can be very hot. Be careful not to touch it and
to let it cool before you clean it. Do not damage the thermal head by touching
it with your fingers or any hard object.
Turn off the printer, open the peeler cover and the roll paper cover, and clean the
thermal elements of the thermal head with a cotton swab moistened with an
alcohol solvent (ethanol or IPA). See the illustration below.
EPSON recommends cleaning the thermal head periodically (generally every 3
months) to maintain print quality.
12 TM-P60 with Peeler User's Manual
Thermal head