Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
1
Turn on your computer.
2
Go to www.dell.com/support.
3
Click Product support, enter the Service Tag of your computer, and then click Submit.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4
Click Drivers & downloads > Find it myself.
5
Select the operating system installed on your computer.
6
Scroll down the page and expand BIOS.
7
Click Download to download the latest version of the BIOS for your computer.
8
After the download is complete, navigate to the folder where you saved the BIOS update file.
9
Double-click the BIOS update file icon and follow the instructions on the screen.
Enabling Intel Optane memory
1
On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
2
Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
3
On the Status tab, click Enable to enable the Intel Optane memory.
4
On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory.
5
Click Intel Optane memory > Reboot to complete enabling your Intel Optane memory.
NOTE:
Applications may take up to three subsequent launches after enablement to see the full performance benefits.
Disabling Intel Optane memory
CAUTION:
After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a
blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver.
NOTE:
Disabling Intel Optane memory is required before removing the SATA storage device accelerated by the Intel Optane
memory module from the computer.
1
On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
2
Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
3
On the Intel Optane memory tab, click Disable to disable the Intel Optane memory.
NOTE:
For computers in which Intel Optane memory acts as a primary storage, do not disable the Intel Optane memory.
The Disable option will be grayed out.
4
Click Yes if you accept the warning.
The disabling progress is displayed.
5
Click Reboot to complete disabling your Intel Optane memory and restart your computer.
WiFi power cycle
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The
following procedure provides the instructions on how to conduct a WiFi power cycle:
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Troubleshooting