Chamberlain 8550W Manual

Chamberlain 8550W Manual

Wi-fi garage door openers
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®
Wi-Fi
Garage Door Openers
Belt Drive Models - 8550W 8550WL 8550WLB 8550WLB-267 8557W WLED WLED-267
Chain Drive Models - 8587W 8587WL 8580WLB
FOR RESIDENTIAL USE ONLY
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523
Please read this manual and the safety materials carefully!
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The door WILL NOT CLOSE unless the Protector System
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connected and properly aligned.
Periodic checks of the garage door opener are required to
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ensure safe operation.
This garage door opener is ONLY compatible with myQ
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®
and Security+ 2.0
accessories.
DO NOT install on a one-piece door if using devices or
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features providing unattended close. Unattended devices
and features are to be used ONLY with sectional doors.
Attach warning labels to the location indicated on label.
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®
is
®

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Summary of Contents for Chamberlain 8550W

  • Page 1 ® Wi-Fi Garage Door Openers Belt Drive Models - 8550W 8550WL 8550WLB 8550WLB-267 8557W WLED WLED-267 Chain Drive Models - 8587W 8587WL 8580WLB FOR RESIDENTIAL USE ONLY Please read this manual and the safety materials carefully! ® The door WILL NOT CLOSE unless the Protector System connected and properly aligned.
  • Page 2: Table Of Contents

    Table of Contents Preparation Carton Inventory: Models 8550W, 8550WL, 8550WLB, 8550WLB-267, 8557WL, WLED and WLED-267 Carton Inventory: Models 8587W, 8587WL, and 8580WLB Assembly Models 8550W, 8550WL, 8550WLB, 8550WLB-267, 8557W, WLED, and WLED-267 Models 8587W, 8587WL, and 8580WLB Installation Install the Door Control...
  • Page 3: Preparation

    Preparation ® Serial Number Safety Symbol and Signal Word Review Write down the following information for future reference: This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in ®...
  • Page 4 Preparation Before You Connect with Your Smartphone Check the Door ® Monitor and control your garage door from anywhere using the myQ App. You will need: To prevent possible SERIOUS INJURY or DEATH: Wi-Fi enabled smartphone, tablet or laptop ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of Broadband Internet Connection balance.
  • Page 5 Preparation Tools Needed 5/32 3/16 7/16 5/16 7/16 9/16...
  • Page 6: Carton Inventory: Models 8550W, 8550Wl, 8550Wlb, 8550Wlb-267, 8557Wl, Wled And Wled-267

    Preparation Carton Inventory: Models 8550W, 8550WL, 8550WLB, Installation Hex Bolt 5/16"-18 x 7/8" (4) Lock Washer 5/16" (4) 8550WLB-267, 8557WL, WLED and WLED-267 Lag Screw 5/16"-9 x 1-5/8" (2) Self-Threading Screw 1/4"-14 x 5/8" (2) Accessories will vary depending on the garage door opener model purchased. Depending on your Clevis Pin 5/16"...
  • Page 7: Carton Inventory: Models 8587W, 8587Wl, And 8580Wlb

    Preparation Carton Inventory: Models 8587W, 8587WL, and 8580WLB Hardware Assembly Accessories will vary depending on the garage door opener model purchased. Depending on your Chassis Support Bracket Hardware Chain Spreader Hardware specific model, other accessories may be included with your garage door opener. The instructions for Screw #8-32 x 3/8"...
  • Page 8: Assembly

    NOTE: ONLY use the bolts removed from the garage door opener. Place the garage door opener on the packing material to prevent scratching. 1. Models 8550W, 8550WL, 8550WLB, 8550WLB-267, WLED, and WLED-267: Remove the two bolts from the top of the garage door opener.
  • Page 9 Assembly 2 Tighten the Belt (To motor unit) Models 8550W, 8550WL, 8550WLB, 8550WLB-267, 8557W, WLED, and WLED-267 Spring Trolley Nut 1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools.
  • Page 10: Models 8587W, 8587Wl, And 8580Wlb

    Assembly HARDWARE 1 Attach the Rail to the Garage Door Opener Models 8587W, 8587WL, and 8580WLB Washered Bolt Lock Nut 5/16"-18x1/2" (Mounted in the (Mounted in the garage garage door opener) door opener) To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the Hex Screws 8-32x1"...
  • Page 11 Assembly 2 Attach the Chassis Support Bracket 3 Tighten the Chain 1. Loosen the inner nut and lock washer on the trolley threaded shaft. Models 8587W, 8587WL, and 8580WLB 2. Tighten the outer nut until the chain is a 1/2" above the base of the rail at the midpoint of the rail.
  • Page 12: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install wall-mounted garage door control: 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An within sight of the garage door.
  • Page 13 Installation 1 Determine the Header Bracket Location OPTIONAL Unfinished CEILING Ceiling MOUNT FOR HEADER Header Wall BRACKET To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, Vertical Centerline otherwise garage door might NOT reverse when required.
  • Page 14 Installation 2 Install the Header Bracket OPTION B - CEILING INSTALLATION 1. Extend the vertical centerline onto the ceiling as shown. You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow 2.
  • Page 15 Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener 1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener.
  • Page 16 Installation 5 Hang the Garage Door Opener HARDWARE To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to Lock Washer 5/16" Hex Bolt 5/16"- 18x7/8" Nut 5/16"-18 structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.
  • Page 17 Installation 6 Install the Light Bulbs 7 Attach the Emergency Release Rope and Handle Models 8550W, 8550WL, 8550WLB, 8550WLB-267, 8557W, 8587W, 8587WL, and 8580WLB To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED.
  • Page 18 Installation 8 Install the Door Bracket Metal, insulated or light weight factory reinforced doors: Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE Use top and bottom or side to side door bracket holes.
  • Page 19 Installation 9 Connect the Door Arm to the Trolley HARDWARE IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Slide the outer trolley back (away from the door) about 2"...
  • Page 20: Install The Door Control

    Install the Door Control 1 Install the Door Control 1. Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
  • Page 21 Install the Door Control 2 Wire the Door Control to the Garage Door Opener 3 Attach the Warning Labels PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener make sure 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2.
  • Page 22: Install The Protector System

    ® Install the Protector System Introduction Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
  • Page 23 ® Install the Protector System 1 Install the Safety Reversing Sensors OPTION B - WALL INSTALLATION If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. HARDWARE Make sure each bracket has the same amount of clearance so they will align correctly. 1.
  • Page 24 ® Install the Protector System OPTION C - FLOOR INSTALLATION 2 Wire the Safety Reversing Sensors Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. PRE-WIRED INSTALLATIONS: If your garage already has wires installed for the safety reversing 1.
  • Page 25 ® Install the Protector System OPTION B - PRE-WIRED INSTALLATION Pre-installed Safety reversing 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the wires 7/16" sensor wires pre-installed wires from the wall. (11 mm) 2.
  • Page 26: Power

    Power 1 Connect Power THERE ARE TWO OPTIONS FOR CONNECTING POWER: OPTION A - TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: TYPICAL WIRING Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
  • Page 27 Power 2 Ensure the Safety Reversing Sensors are Aligned IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. 2.
  • Page 28: Adjustments

    Adjustments Introduction PROGRAMMING BUTTONS The programming buttons are located on the left side panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed.
  • Page 29 Adjustments PROGRAMMING BUTTONS 1 Program the Travel UP Button Adjustment Without a properly installed safety reversal system, persons (particularly small children) could be Button SERIOUSLY INJURED or KILLED by a closing garage door. Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 30 Adjustments ® 2 Test the Safety Reversal System 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. SERIOUSLY INJURED or KILLED by a closing garage door.
  • Page 31: Battery Backup

    Battery Backup 1 Install the Battery* 2 Test the Battery 1. Unplug the garage door opener. The battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power. NOTE: Make sure the garage door opener is unplugged. To reduce the risk of FIRE or INJURY to persons: 2.
  • Page 32 Battery Backup 3 Charge the Battery* 4 Battery Status LED The battery charges when the garage door opener is plugged into a 120Vac electrical outlet that has GREEN LED: power and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage All systems are normal.
  • Page 33: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 10. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate with 1-1/2"...
  • Page 34 Operation Features LIGHTS The garage door opener light bulbs will turn on when the opener is initially plugged in; power is Your garage door opener is equipped with features to provide you with greater control over your restored after interruption, or when the garage door opener is activated. The lights will turn off garage door operation.
  • Page 35 Operation Connect With Your Smartphone Learn ® The Wi-Fi Garage Door Opener is compatible with up to 16 myQ enabled accessories. Up to 10 Button devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be ®...
  • Page 36 Operation Using the Door Control The following features are accessible through the screen using the navigation buttons: LEARN A DEVICE SYNCHRONIZE THE DOOR CONTROL ® Any compatible remote controls, wireless keyless entry, Wi-Fi garage door openers, or myQ To synchronize the door control to the garage door opener, press the push bar until the garage accessories can be programmed to the garage door opener by accessing the menu and using the door opener activates (it may take up to 3 presses).
  • Page 37 Operation Using the Door Control SETTINGS Press the navigation button below the down arrow till you see TEMPERATURE to view the Settings Setup menu. The features on the door control can be programmed through a series of menus on the screen and the Display the temperature in Fahrenheit or Celsius and navigation buttons.
  • Page 38 Operation Remote Control TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL USING THE LEARN BUTTON Your remote control has been programmed at the factory to operate with your garage door 1. Press and release the LEARN Button on the garage door opener. opener.
  • Page 39 Operation To Open the Door Manually TO MANUALLY DISENGAGE AUTOMATIC GARAGE DOOR LOCK  (MODEL 841LM)* 1. The door should be fully closed if possible. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: 2. Disengage the automatic garage door lock by sliding the manual release to the open position. If possible, use emergency release handle to disengage trolley ONLY when garage door is 3.
  • Page 40: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 29. To prevent possible SERIOUS INJURY or DEATH: Test the safety reversal system.
  • Page 41: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow Flash (es) (es) The garage door opener will not close and the lights flash. Safety reversing sensors are not installed, connected, or wires may be cut.
  • Page 42 Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow Flash (es) (es) Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician.
  • Page 43: Accessories

    Accessories 823LM Remote Light Switch: 829LM Door and Gate Monitor: 893MAX 3-Button MAX Remote Control: 880LMW Smart Control Panel: Replace an existing wall switch Monitor and close up to 4 Compatible with LiftMaster Displays temperature, time and to control home lighting using enabled garage door garage door openers system diagnostics;...
  • Page 44: Warranty

    (the “Warranty Period”). The warranty period commences from the date of purchase. WARRANTY PERIOD Models Parts Motor Accessories Belt Battery Backup LED Pods 8550W, 8550WL, 8550WLB, 8550WLB-267 5 years Lifetime 1 year Lifetime 1 year 8557W 5 years Lifetime...
  • Page 45: Automatic Garage Door Opener Safety & Maintenance Guide

    Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
  • Page 46 Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s).
  • Page 47: Repair Parts

    Repair Parts Models 8550W, 8550WL, 8550WLB, 8550WLB-267,and 8557W Rail Assembly Parts Installation Parts Description Part Number Description Part Number Belt - for 7 foot door 041A5434-11A Curved door arm 041B0035B Belt - for 8 foot door 041A5434-13A Door bracket with clevis pin and...
  • Page 48 Repair Parts Models 8550W, 8550WL, 8550WLB, and 8550WLB-267 Description Part Number Garage Door Opener Parts Sprocket and Sprocket Cover with Screws 041C589-2 End Panel with battery cover and light socket 041A7618 Light Lens 041A7562 Light socket 041C0279 Transformer 041D0277-1 Cover...
  • Page 49 Repair Parts Model 8557W Description Part Number Garage Door Opener Parts Sprocket cover 041A4371 Gear and sprocket 041A4885-5 Drive and Worm Gear 041A2817 End panel 041A7756-1 Light socket 041C0279 Light Lens 041A7562 Capacitor 030B0652 Gear Case 041A5532 Motor with Travel Module 041A7667 10 Travel Module 041D7742-5...
  • Page 50: Models Wled And Wled-267

    Repair Parts Models WLED and WLED-267 Rail Assembly Parts Installation Parts Description Part Number Description Part Number Belt - for 7 foot door 041A5434-11A Curved door arm 041B0035B Belt - for 8 foot door 041A5434-13A Door bracket with clevis pin and 041A5047-1 Belt - for 10 foot door 041A5434-14A...
  • Page 51 Repair Parts Model WLED Description Part Number Garage Door Opener Parts Sprocket and Sprocket Cover with Screws 041C0589-2 Front End Panel with LED Light Connector/Driver 041D9202 Board LED Light Pod 041D2052 Transformer 041D0277-1 Cover 041D8859 Motor with travel module 041D8006-1 End Panel for Receiver Logic Board with LED Light 041D9276 Connector...
  • Page 52: Models 8587W, 8587Wl, And 8580Wlb

    Repair Parts Models 8587W, 8587WL, and 8580WLB Rail Assembly Parts Installation Parts Description Part Number Description Part Number Chain - for 7 foot door 041D3484 Curved door arm 041B0035B Chain - for 8 foot door 041D3483 Door bracket with clevis pin and fastener 041A5047 Chain - for 10 foot door 041D3485...
  • Page 53 Repair Parts Models 8587W and 8587WL Description Part Number Garage Door Opener Parts Chassis Support Bracket 041C5069 Chain spreader 041A4208-2 Gear and Sprocket 041A5658-1 Gear Case 041A5532 Front End Panel 041A7756-1 Light socket 041C0279 Light Lens 041A7562 Capacitor 030B0652 Motor with Travel Module 041A7767 10 Travel Module 041D7742-5...
  • Page 54 Repair Parts Model 8580WLB Description Part Number Garage Door Opener Parts Chassis Support Bracket 041C5069 Chain spreader and sprocket 041-0035 End panel with light socket 041A7618 Light Lens 041A7562 Light socket 041C0279 Cover 041D8859 Motor with travel module 041D8006-1 Travel Module 041D8071-4 Logic board end panel 041D0216-2...

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