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Dell Inspiron 15 3535 Owner's Manual

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Inspiron 15 3535
Owner's Manual
Regulatory Model: P112F
Regulatory Type: P112F006/P112F009
March 2023
Rev. A01

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Summary of Contents for Dell Inspiron 15 3535

  • Page 1 Inspiron 15 3535 Owner's Manual Regulatory Model: P112F Regulatory Type: P112F006/P112F009 March 2023 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Front....................................... 9 Bottom....................................11 Using the privacy shutter..............................11 Service Tag..................................12 Battery charge and status light .............................13 Chapter 2: Set up your Inspiron 15 3535..................14 Chapter 3: Specifications of Inspiron 15 3535................16 Dimensions and weight..............................16 Processor..................................... 16 Chipset....................................17 Operating system................................
  • Page 4 After working inside your computer........................34 BitLocker..................................34 Recommended tools................................. 34 Screw list.....................................34 Major components of Inspiron 15 3535........................36 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........39 Secure Digital (SD) Card..............................39 Removing the Secure Digital card........................... 39 Installing the Secure Digital card..........................
  • Page 5 Removing the discrete heat sink..........................68 Installing the discrete heat sink ..........................69 I/O daughter board FFC..............................70 Removing the Input/Output daughter board FFC....................70 Installing the Input/Output daughter board FFC....................72 I/O board..................................... 73 Removing the Input/Output board..........................73 Installing the Input/Output board..........................74 Display assembly................................75 Removing the display assembly..........................75 Installing the display assembly..........................78...
  • Page 6 Clearing BIOS (System Setup) and System passwords..................128 Chapter 9: Troubleshooting....................... 130 Handling swollen Lithium-ion batteries........................130 Locate the Service Tag or Express Service Code of your Dell computer ..........130 Dell SupportAssist Pre-boot System Performance Check diagnostics...............131 Running the SupportAssist Pre-Boot System Performance Check............... 131 Built-in self-test (BIST)..............................

  • Page 7: Chapter 1: Views Of Inspiron 15 3535

    Views of Inspiron 15 3535 Right 1. SD-card slot Reads from and writes to the SD card. The computer supports the following card types: ● Secure Digital (SD) ● Secure Digital High Capacity (SDHC) ● Secure Digital Extended Capacity (SDXC) 2.

  • Page 8: Top

    If the power button has a fingerprint reader, place your finger on the power button to log in. NOTE: The highlighted area indicates the actual active fingerprint reader area and the image is for illustration purposes only. NOTE: You can customize power-button behavior in Windows. 3. Precision touchpad Views of Inspiron 15 3535...

  • Page 9: Front

    CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. NOTE: Inspiron 15 3535 is built in two designs: Plastic and aluminum Figure 1. Plastic chassis without privacy shutter 1. Camera Enables you to video chat, capture photos, and record videos.
  • Page 10 Enables you to video chat, capture photos, and record videos. 4. Camera-status light Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. 6. LCD panel Provides visual output to the user. Views of Inspiron 15 3535...

  • Page 11: Bottom

    Resource at www.dell.com/support. 3. Service Tag and regulatory labels The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The regulatory label contains regulatory information of your computer.

  • Page 12: Service Tag

    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 15 3535...

  • Page 13: Battery Charge And Status Light

    Battery charge and status light The following table lists the battery charge and status light behavior of your Inspiron 15 3535. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level AC Adapter...

  • Page 14: Chapter 2: Set Up Your Inspiron 15 3535

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 15 SupportAssist proactively checks the health of your system's hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system.

  • Page 16: Chapter 3: Specifications Of Inspiron 15 3535

    Specifications of Inspiron 15 3535 Dimensions and weight The following table lists the height, width, depth, and weight of your Inspiron 15 3535. Table 3. Dimensions and weight Description Plastic Aluminum Height: Front height 15.52 mm (0.61 in.) 16.96 mm (0.67 in.) Rear height 17.50 mm (0.69 in.)

  • Page 17: Chipset

    Chipset The following table lists the details of the chipset supported by your Inspiron 15 3535 Table 5. Chipset Description Option one Option two Processors AMD Athlon series AMD Ryzen series Chipset Integrated Integrated DRAM bus width 64-bit 64-bit Flash EPROM...

  • Page 18: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your Inspiron 15 3535. Table 9. Wireless module specifications Description Option one...

  • Page 19: Audio

    Bluetooth 5.3 NOTE: Particular versions of Microsoft Windows may not support the full Bluetooth 5.3 functionality. Audio The following table lists the audio specifications of your Inspiron 15 3535. Table 10. Audio specifications Description Mendocino Barcelo-R Audio controller Realtek ALC3254...

  • Page 20: Storage

    PCIe NVMe Up to 1 TB M.2 2280 solid-state drive PCIe NVMe Up to 2 TB Keyboard The following table lists the keyboard specifications of your Inspiron 15 3535. Table 12. Keyboard specifications Description Values Keyboard type ● Carbon black, backlit ●...
  • Page 21 Toggle between power and battery-status light/hard-drive activity light Fn + R System request Fn + Ctrl Open application menu Fn + Esc Toggle Fn-key lock Fn + PgUp Page up Fn + PgDn Page down Fn + Home Home Specifications of Inspiron 15 3535...

  • Page 22: Camera

    For example, if you press 2, 2 is displayed; if you press Shift and 2, @ is displayed. Camera The following table lists the camera specifications of your Inspiron 15 3535. Table 15. Camera specifications Description...

  • Page 23: Power Adapter

    Power adapter The following table lists the power adapter specifications of your Inspiron 15 3535. Table 17. Power adapter specifications Description Values Type 65 W AC Adapter, 4.50 mm x 2.90 mm barrel type Connector dimensions: External diameter 4.50 mm (0.18 in.) Internal diameter 2.90 mm (0.11 in.)

  • Page 24: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 25: Display

    Anti-glare Anti-glare Anti-glare NOTE: To learn more about the maximum possible lid opening angle on a Dell laptops, see Knowledge Base article at Identify the Maximum Possible Lid Opening Angle on a Dell Laptop Display The following table lists the display specifications of your Inspiron 15 3535.

  • Page 26: Fingerprint Reader (Optional)

    (maximum) Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Inspiron 15 3535. Table 21. Fingerprint reader specifications Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution...

  • Page 27: Gpu-Discrete

    GPU—Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 15 3535. Table 23. GPU—Discrete Controller Memory size Memory type NVIDIA GeForce MX550 2 GB GDDR6 Multiple display support matrix The following table lists the multiple display support matrix for your Inspiron 15 3535.

  • Page 28: Comfortview

    ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.
  • Page 29 Table 27. CMF specifications A Cover (Top) ● Baseline - Apollo, Resin ● Aluminum/Stamping + CNC + Bead blast + Anodize *<0.5R hard EDGE Specifications of Inspiron 15 3535...
  • Page 30 Sub Brand - Concaved Polished #5000 NOTE: Titan Gray, Dull – Cool Gray 9C = RGB 117 120 123 HEX/HTML 75787B CMYK 30 22 17 57 NOTE: Apollo –19-4205 TPG RGB 64 65 69 HEX/HTML 404145 CMYK NA Specifications of Inspiron 15 3535...

  • Page 31: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 32: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 33: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 34: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 35 NOTE: Screw color may vary with the configuration ordered. Table 28. Screw list Component Screw type Quantity Screw image Base cover M2x5 Captive screw M.2 2230 solid-state drive M2x2 1 (for Barcelo-R systems) 2 (for Mendocino systems) M.2 2280 solid-state drive M2x2 1 (for Barcelo-R systems) 2 (for Mendocino systems)

  • Page 36: Major Components Of Inspiron 15 3535

    ● 4 System board ● M2x3.5 ● 1 ● ● M2x2 (O.D. 5 mm) ● USB type-C bracket M2x3.5 Major components of Inspiron 15 3535 The following image shows the major components of Inspiron 15 3535. Working inside your computer...
  • Page 37 1. Base cover 2. Battery 3. Speakers 4. Power button with optional fingerprint reader 5. Touchpad 6. Touchpad bracket 7. Power adapter port 8. Solid-state drive thermal shield Working inside your computer...
  • Page 38 18. I/O board FFC NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 39: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Secure Digital (SD) Card Removing the Secure Digital card Prerequisites...

  • Page 40: Installing The Secure Digital Card

    Installing the Secure Digital card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task Steps Push the SD memory card out into its slot to insert it. Next steps 1. Follow the procedure in After working inside your computer.
  • Page 41 Removing and installing Customer Replaceable Units (CRUs)

  • Page 42: Installing The Base Cover

    Steps 1. Remove the six screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry open the base cover from the recesses located in the U-shaped indents at the top edge of the base cover near the hinges.
  • Page 43 About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)

  • Page 44: Memory Modules

    Steps 1. Connect the battery cable to the connector on the system board. 2. Place and snap the base cover into place on the palm-rest and keyboard assembly. 3. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 45: Installing The Memory Modules

    Steps 1. Using your fingertips, carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 2. Remove the memory module from the memory-module slot on the system board. NOTE: Your computer may have up to two memory modules installed. Repeat steps 1 to 2 if there is a second memory. module installed.

  • Page 46: M.2 Solid-State Drive

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot on the system board. 2. Slide the memory module into the memory-module slot on the system board. 3. Press down on the memory module until the securing clips click, locking the memory module in place. NOTE: Repeat steps 1 to 3 if there is a second memory module to be installed into your computer.

  • Page 47: Installing The M.2 2230 Solid State Drive

    The following images indicate the location of the M.2 2230 solid state drive and provide a visual representation of the removal procedure. Steps 1. Remove the (M2x2) screw that secures the M.2 thermal plate to the palm-rest and keyboard assembly. NOTE: There is one (M2x2) screw for Barcelo-R systems and two (M2x2) screws for Mendocino systems.

  • Page 48: Removing The M.2 2280 Solid State Drive

    Steps 1. Align the notch on the M.2 2230 solid state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2230 solid state drive into the M.2 card slot on the system board . 3.

  • Page 49: Installing The M.2 2280 Solid State Drive

    Steps 1. Remove the (M2x2) screw that secures the M.2 thermal plate to the palm-rest and keyboard assembly. NOTE: There is one (M2x2) screw for Barcelo-R systems and two (M2x2) screws for Mendocino systems. 2. Slide and lift the solid state drive thermal plate off the solid state drive. 3.

  • Page 50: Wireless Card

    Steps 1. Align the notch on the M.2 2280 solid state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid state drive into the M.2 card slot on the system board. 3.

  • Page 51: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the WLAN slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 52 Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 29. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking wireless card △...

  • Page 53: Fan

    Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following images indicate the location of the fan and provide a visual representation of the removal procedure. Steps 1.

  • Page 54: Speakers

    Steps 1. Place the fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x5) screws that secure the fan to the palm-rest and keyboard assembly. 4.
  • Page 55 Steps 1. Disconnect the speaker cable from the system board. 2. Unroute the speaker cable from the routing guides on the palm-rest and keyboard assembly. NOTE: For models shipped with a speaker cable featuring an eight-pin connector, to disconnect the speaker cable from the system board, pry up the bottom side of the cable connector's head first and then pull it away from the connector.

  • Page 56: Installing The Speakers

    Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the speakers and provide a visual representation of the installation procedure. Steps 1.
  • Page 57 3. Connect the speaker cable to the system board. Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs)

  • Page 58: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 59: Installing The 3-Cell Battery

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the removal procedure. Steps 1.

  • Page 60: Removing The 4-Cell Battery

    Steps 1. Place the battery on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. 3. Replace the three (M2x3) screws that secure the battery to the palm-rest and keyboard assembly. 4.

  • Page 61: Installing The 4-Cell Battery

    Steps 1. Disconnect the battery cable from the system board, if applicable. 2. Remove the four (M2x3) screws that secure the battery to the palm-rest and keyboard assembly. 3. Remove the battery from the palm-rest and keyboard assembly. NOTE: When replacing the 4-cell battery, use a scribe push upward through the bottom-left screw hole to remove the battery rubber stopper and transfer it to the new replacement 4-cell battery.

  • Page 62: Disconnecting The Battery Cable

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the installation procedure. Steps 1. Place the battery on the palm-rest and keyboard assembly. 2.

  • Page 63: Connecting The Battery Cable

    Steps 1. Lift the latch on the battery cable. 2. Disconnect the battery cable from the connector on the battery. Connecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the battery cable and provide a visual representation of the installation procedure.

  • Page 64: Touchpad

    Steps 1. Connect the battery cable to the connector on the battery. 2. Close the latch on the battery cable connector to secure it to the battery. Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer.

  • Page 65: Installing The Touchpad

    About this task The following images indicate the location of the touchpad and provide a visual representation of the removal procedure. Steps 1. Remove the three (M2x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Lift the touchpad bracket off the touchpad. 3.

  • Page 66: Heat Sink

    Steps 1. Place the touchpad into its slot on the palm-rest and keyboard assembly along with touchpad cable. 2. Align the screw holes on the touchpad to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 4.

  • Page 67: Installing The Uma Heat Sink

    NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease. The following images indicate the location of the UMA heat sink and provide a visual representation of the removal procedure. Steps 1.

  • Page 68: Removing The Discrete Heat Sink

    Steps 1. Place the heat sink on the system board. 2. Tighten the four captive screws that secure the heat sink to the system board. NOTE: Tighten the captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4]. NOTE: The number of screws varies depending on the configuration ordered.

  • Page 69: Installing The Discrete Heat Sink

    Steps 1. Remove the three (M2x3) screws and loose four captive screws that secure the heat sink to the system board. NOTE: Remove and loosen the captive screws in the reverse sequential order mentioned on the heat sink [7>6>5>4>3>2>1]. NOTE: The number of screws varies depending on the configuration ordered.

  • Page 70: I/O Daughter Board Ffc

    Steps 1. Place the heat sink on the system board. 2. Replace the three (M2x3) and tighten four captive screws that secure the heat sink to the system board. NOTE: Replace and tighten the screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4> 5 > 6 > 7]. NOTE: The number of screws varies depending on the configuration ordered.
  • Page 71 For systems shipped with a plastic chassis: Steps 1. Open the latch and disconnect the I/O daughter board cable from the I/O board. 2. Open the latch and disconnect the I/O daughter board cable from the system board. 3. Lift the I/O daughter board cable off the palm-rest and keyboard assembly. Removing and installing Field Replaceable Units (FRUs)

  • Page 72: Installing The Input/Output Daughter Board Ffc

    NOTE: For systems shipped with a plastic chassis, slide the I/O daughter board cable underneath the wireless card antenna cables and lift off the palm-rest and keyboard assembly. Installing the Input/Output daughter board FFC CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 73: I/O Board

    For systems shipped with a plastic chassis: Steps 1. Place the I/O daughter board FFC on the palm-rest and keyboard assembly. For systems shipped with a plastic chassis, slide and place the I/O daughter board FFC underneath the wireless card antenna cables on the palm-rest and keyboard assembly.

  • Page 74: Installing The Input/Output Board

    3. Remove the base cover. About this task The following images indicate the location of the Input/Output board and provide a visual representation of the removal procedure. Steps 1. Remove the two (M2.5x5) screws that secure the display hinge to the palm-rest and keyboard assembly. 2.

  • Page 75: Display Assembly

    Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board to the screw holes on the palm-rest and keyboard assembly. 3. Replace the three (M2x3.5) screws that secure the I/O board to the palm-rest and keyboard assembly. 4.
  • Page 76 About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 77 Steps 1. Remove the four (M2.5x5) screws that secure the display hinges to the palm-rest and keyboard assembly. 2. Disconnect the display cable and the speaker cable from the system board (for systems with plastic chassis). NOTE: Disconnect only the display cable from the system board for systems with aluminum chassis. Removing and installing Field Replaceable Units (FRUs)

  • Page 78: Installing The Display Assembly

    3. Unroute the speaker cable from the routing guides on the palm-rest and keyboard assembly. 4. Unroute the WLAN antenna cables from the routing guides on the palm-rest and keyboard assembly (for systems with plastic chassis). 5. Open the display hinges at an angle of 90 degrees, and place the system on a flat surface. 6.
  • Page 79 Steps 1. Slide the display assembly at an angle, and place the display assembly on the palm-rest and keyboard assembly. 2. Gently press down on the display hinges to align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly.

  • Page 80: Hinge Caps

    5. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. NOTE: Ensure to route the speaker cable over the WLAN antenna cables. 6. Connect the display cable to the connector on the system board. Next steps 1.
  • Page 81 5. Remove the display assembly. About this task The following images indicate the location of the hinge caps and provide a visual representation of the installation procedure. Steps 1. Place the display assembly on a clean, flat surface and gently open the display hinges to at least 90 degrees. Removing and installing Field Replaceable Units (FRUs)

  • Page 82: Installing The Hinge Caps

    2. Using a plastic scribe, pry open the left display-hinge cap from its right side and remove it from the left display hinge. 3. Using a plastic scribe, pry open the right display-hinge cap from its left side and remove it from the right display hinge. Installing the hinge caps CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 83 About this task The following images indicate the location of the hinge caps and provide a visual representation of the installation procedure. Steps 1. Align the rib inside the left and right hinge caps to the outer sides. 2. Push the right and left hinge caps down until it clicks in place. Removing and installing Field Replaceable Units (FRUs)

  • Page 84: Display Bezel

    Next steps 1. Install the display assembly. 2. Install the wireless card. 3. Install the base cover. 4. Install the card. 5. Follow the procedure in After working inside your computer. Display bezel Removing the display bezel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only.
  • Page 85 Steps 1. Using a plastic scribe, pry open the display bezel from the outer edge of openings at the bottom side of the display assembly, near the display hinges. Removing and installing Field Replaceable Units (FRUs)
  • Page 86 2. Pry open the display bezel from the inner edge at the top side of the display assembly. 3. Continue to pry open the outer edge of the bottom side of the display bezel. 4. Pry open the display bezel from the inner edge at the bottom side of the display assembly. 5.

  • Page 87: Installing The Display Bezel

    Installing the display bezel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display bezel and provides a visual representation of the installation procedure.

  • Page 88: Hinges

    Steps Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place. Next steps 1. Install the hinge caps. 2. Install the display assembly. 3. Install the wireless card. 4. Install the base cover.
  • Page 89 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the wireless card. 5. Remove the display assembly. 6. Remove the hinge caps. 7. Remove the display bezel. About this task The following images indicate the location of the hinge caps and provide a visual representation of the installation procedure.

  • Page 90: Installing The Hinges

    Installing the hinges CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the hinges and provide a visual representation of the installation procedure.

  • Page 91: Display Panel

    Next steps 1. Install the display bezel. 2. Install the hinge caps. 3. Install the display assembly. 4. Install the wireless card. 5. Install the base cover. 6. Install the card. 7. Follow the procedure in After working inside your computer.
  • Page 92 Removing and installing Field Replaceable Units (FRUs)
  • Page 93 Steps 1. Use a plastic scribe to pry the display panel from the bottom-right corner. 2. Gently start prying the display panel along the right side of the display back-cover using your hand. Removing and installing Field Replaceable Units (FRUs)
  • Page 94 3. Repeat step 1 and 2 for the left side of the display panel assembly. Removing and installing Field Replaceable Units (FRUs)
  • Page 95 4. Lift the bottom side of the display panel and slide it downward to release the display brackets from the slots at the top side of the display cover. 5. Gently flip the display panel assembly forward, peel back the Mylar tape securing the display cable on the rear of the display panel.

  • Page 96: Installing The Display Panel

    Installing the display panel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display panel and provide a visual representation of the installation procedure.
  • Page 97 Removing and installing Field Replaceable Units (FRUs)
  • Page 98 Steps 1. Place the display panel and display assembly on a clean and flat surface. 2. Connect the display cable to the connector on the display panel and close the latch. 3. Adhere the tape to secure the display-cable connector latch to the display panel. 4.

  • Page 99: Edp Cable

    eDP cable Removing the eDP cable CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 100: Installing The Edp Cable

    Steps 1. Disconnect the eDP cable from the camera. 2. Peel and remove the eDP cable from the display cover. Installing the eDP cable CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. About this task The following image indicates the location of the eDP cable and provides a visual representation of the installation procedure.

  • Page 101: Camera Assembly

    5. Install the display assembly. 6. Install the wireless card. 7. Install the base cover. 8. Install the card. 9. Follow the procedure in After working inside your computer. Camera assembly Removing the camera module CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only.

  • Page 102: Installing The Camera Module

    Installing the camera module CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the camera module and provide a visual representation of the installation procedure.
  • Page 103 NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the wireless card. 5. Remove the display assembly.

  • Page 104: Power-Adapter Port

    Power-adapter port Removing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the display assembly.

  • Page 105: Power-Button Board

    About this task The following images indicate the location of the power-adapter port and provide a visual representation of the installation procedure. Steps 1. Using the alignment post, place the power-adapter port into its slot on the palm-rest and keyboard assembly. 2.

  • Page 106: Installing The Power Button

    Steps 1. Remove the single (M2x2) screw securing the power button to the palm-rest and keyboard assembly. 2. Remove the power button from the computer. Installing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 107: Power Button With Optional Fingerprint Reader

    Steps 1. Place the power-button board into the slot on the palm-rest and keyboard assembly. 2. Install the single (M2x2) screw to secure the power button to the palm-rest and keyboard assembly. Next steps 1. Install the display assembly. 2. Install the wireless card.

  • Page 108: Installing The Power Button With Optional Fingerprint Reader

    Steps 1. Remove the (M2x2) screw that secures the power button to the palm-rest and keyboard assembly. 2. Peel the tape securing the fingerprint reader Flexible Flat cable to the palm-rest and keyboard assembly. 3. Lift the power button with fingerprint reader, along with its cable, off the palm-rest and keyboard assembly. Installing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 109: System Board

    Steps 1. Using the alignment posts, place the power button with fingerprint reader into its slot on the palm-rest and keyboard assembly. 2. Replace the (M2x2) screw that secures the power button with fingerprint reader to the palm-rest and keyboard assembly. 3.
  • Page 110 8. Remove the fan. 9. Remove the UMA heat sink discrete heat sink (whichever applicable). 10. Remove the display assembly. About this task The following image indicates the connectors on your system board. 1. Fan connector 2. I/O board FFC connector 3.
  • Page 111 Steps 1. Remove the two (M2.5x5) screws from the right hinge. 2. Pry open the right-display hinge at an angle of 90 degrees. 3. Disconnect the following cables from the system board: a. I/O board Flexible Flat cable b. Speaker cable c.

  • Page 112: Installing The System Board

    NOTE: For systems shipped with a USB Type-C port, do not remove the type-C bracket that is secured to the system board. 7. Carefully lift the system board away from the chassis. Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 113 1. Fan connector 2. I/O board FFC connector 3. eDP connector 4. DC-in port connector 5. Memory modules 6. Keyboard FFC connector 7. Keyboard-backlight FFC connector 8. Battery connector 9. Touchpad FFC connector 10. Wireless connector 11. Speaker cable connector 12.
  • Page 114 Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the screw holes on the system board with the screw holes on the palm-rest assembly. 3. Replace the single (M2x2) screw that secures the system board to the palm-rest assembly. 4.

  • Page 115: Palm-Rest And Keyboard Assembly

    7. Replace the two (M2.5x5) screws to secure it to the palm-rest assembly. Next steps 1. Install the display assembly. 2. Install the UMA heat sink discrete heat sink, whichever applicable. 3. Install the fan. 4. Install the wireless card. 5.
  • Page 116 Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. NOTE: For systems with aluminum chassis, both the left and right RF metal brackets MUST be transferred to the replacement palm-rest. Components WLAN Antenna (Main) WLAN Antenna (Auxiliary) Removing and installing Field Replaceable Units (FRUs)

  • Page 117: Installing The Palmrest And Keyboard Assembly

    Installing the palmrest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the location of the palmrest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 118 For systems with a 4-cell battery: Next steps 1. Install the system board. 2. Install the power button. 3. Install the power-adapter port. 4. Install the display assembly. 5. Install the touchpad. 6. Install the board. 7. Install the UMA heat sink discrete heat sink, whichever applicable.
  • Page 119 13. Install the 3-cell battery 4-cell battery (whichever applicable). 14. Install the base cover. 15. Install the card. 16. Follow the procedure in After working inside your computer. Removing and installing Field Replaceable Units (FRUs)

  • Page 120: Chapter 7: Software

    ● Windows 11 Home in S-mode, 64-bit ● Windows 11 Pro, 64-bit ● Windows 11 Pro National Academic, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 121: Chapter 8: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 122: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 123 Table 32. System setup options—Advanced menu (continued) Advanced Default: Enabled SATA/NVMe Operation mode Allows you to configure the operating mode of the integrated SATA hard drive controller. Default: AHCI /NVMe Adapter Warnings Allows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer.
  • Page 124 Default: Disabled SupportAssist System Resolution Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for the Dell OS Recovery tool. Default: 2 SupportAssist OS Recovery Enables or disables the boot flow for the SupportAssist OS Recovery tool in the even of certain system errors.
  • Page 125 Table 33. System setup options—Security menu (continued) Security BIOS PPI user prompts when issuing the Clear command. Changes to this setting take effect immediately. Default: Disabled TPM Security TPM 2.0 Security options. Enable Pre-Boot DMA support Enable or disable the pre-boot DMA support. Default: Enabled Enable OS kernel DMA support Enable or disable the OS kernel DMA support.

  • Page 126: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 127: Updating The Bios From The F12 One Time Boot Menu

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 128: Assigning A System Setup Password

    6. Press Y to save the changes and exit from System Setup. The computer restarts. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. BIOS setup...
  • Page 129 NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. BIOS setup...

  • Page 130: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 131: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 132: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 133: System-Diagnostic Lights

    The following diagnostic light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Table 38. System-diagnostic lights...

  • Page 134: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 135: Real-Time Clock (Rtc Reset)

    Real-Time Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models. Start the RTC reset with the system powered off and connected to AC power. Press and hold the power button for thirty (30) seconds .
  • Page 136 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...

  • Page 137: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 39. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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