Dell Vostro 15 3535 Owner's Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Laptop
  5. Vostro 15 3535
  6. Owner's manual

Dell Vostro 15 3535 Owner's Manual

Hide thumbs Also See for Vostro 15 3535:
Table of Contents

Advertisement

Quick Links

Download this manual
Vostro 15 3535
Owner's Manual
Regulatory Model: P112F
Regulatory Type: P112F006/P112F009
March 2023
Rev. A01

Advertisement

Table of Contents
loading

Related Manuals for Dell Vostro 15 3535

Summary of Contents for Dell Vostro 15 3535

  • Page 1 Vostro 15 3535 Owner's Manual Regulatory Model: P112F Regulatory Type: P112F006/P112F009 March 2023 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Vostro 15 3535....................7 Right......................................7 Left......................................7 Top......................................8 Front....................................... 9 Bottom....................................11 Using the privacy shutter..............................11 Service Tag..................................12 Battery charge and status light .............................13 Chapter 2: Set up your Vostro 15 3535..................14 Chapter 3: Specifications of Vostro 15 3535................16 Dimensions and weight..............................
  • Page 4 After working inside your computer........................34 BitLocker..................................34 Recommended tools................................. 34 Screw list.....................................34 Major components of Vostro 15 3535..........................36 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........39 Secure Digital (SD) Card..............................39 Removing the Secure Digital card........................... 39 Installing the Secure Digital card..........................40 Base cover..................................
  • Page 5 Removing the discrete heat sink..........................75 Installing the discrete heat sink ..........................76 I/O daughter board FFC..............................77 Removing the Input/Output daughter board FFC....................77 Installing the Input/Output daughter board FFC....................79 I/O board.....................................80 Removing the Input/Output board......................... 80 Installing the Input/Output board..........................81 Display assembly................................82 Removing the display assembly..........................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................146 Chapter 9: Troubleshooting......................147 Handling swollen Lithium-ion batteries........................147 Locate the Service Tag or Express Service Code of your Dell computer ..........147 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 148 Running the SupportAssist Pre-Boot System Performance Check.............. 148 Built-in self-test (BIST)..............................148...

  • Page 7: Chapter 1: Views Of Vostro 15 3535

    Views of Vostro 15 3535 Right 1. SD-card slot Reads from and writes to the SD card. The computer supports the following card types: ● Secure Digital (SD) ● Secure Digital High Capacity (SDHC) ● Secure Digital Extended Capacity (SDXC) 2.

  • Page 8: Top

    When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for four seconds to force shut-down the computer. If the power button has a fingerprint reader, place your finger on the power button to log in. Views of Vostro 15 3535...

  • Page 9: Front

    Press to left-click. Front CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. NOTE: Vostro 15 3535 is built in two designs: Plastic and aluminum Figure 1. Plastic chassis without privacy shutter Views of Vostro 15 3535...
  • Page 10 Enables you to video chat, capture photos, and record videos. 4. Camera-status light Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. 6. LCD panel Provides visual output to the user. Views of Vostro 15 3535...

  • Page 11: Bottom

    Resource at www.dell.com/support. 3. Service Tag and regulatory labels The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The regulatory label contains regulatory information of your computer.

  • Page 12: Service Tag

    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Vostro 15 3535...

  • Page 13: Battery Charge And Status Light

    Battery charge and status light The following table lists the battery charge and status light behavior of your Vostro 15 3535. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level AC Adapter...

  • Page 14: Chapter 2: Set Up Your Vostro 15 3535

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 15 SupportAssist proactively checks the health of your system's hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system.

  • Page 16: Chapter 3: Specifications Of Vostro 15 3535

    Specifications of Vostro 15 3535 Dimensions and weight The following table lists the height, width, depth, and weight of your Vostro 15 3535. Table 3. Dimensions and weight Description Plastic Aluminum Height: Front height 15.52 mm (0.61 in.) 16.96 mm (0.67 in.) Rear height 17.50 mm (0.69 in.)

  • Page 17: Chipset

    Chipset The following table lists the details of the chipset supported by your Vostro 15 3535 Table 5. Chipset Description Option one Option two Processors AMD Athlon series AMD Ryzen series Chipset Integrated Integrated DRAM bus width 64-bit 64-bit Flash EPROM...

  • Page 18: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Vostro 15 3535. Table 9. Ethernet specifications Description Values...

  • Page 19: Wireless Module

    Table 9. Ethernet specifications (continued) Description Values Transfer rate 10/100/1000 Mbps Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your Vostro 15 3535. Table 10. Wireless module specifications Description Option one Option two Model number...

  • Page 20: Storage

    PCIe NVMe Up to 1 TB M.2 2280 solid-state drive PCIe NVMe Up to 2 TB Keyboard The following table lists the keyboard specifications of your Vostro 15 3535. Table 13. Keyboard specifications Description Values Keyboard type ● Carbon black, backlit ●...

  • Page 21: Keyboard Shortcuts Of Vostro 15 3535

    Keyboard shortcuts of Vostro 15 3535 NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations. Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions.

  • Page 22: Camera

    Fn + PgDn Page down Fn + Home Home Fn + End Camera The following table lists the camera specifications of your Vostro 15 3535. Table 16. Camera specifications Description Carbon Black/Titan Gray Titan Gray (Aluminum) (Plastic) Number of cameras...

  • Page 23: Touchpad

    For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Vostro 15 3535. Table 18. Power adapter specifications Description Values Type 65 W AC Adapter, 4.50 mm x 2.90 mm barrel type...

  • Page 24: Battery

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 25: Display

    4.20 W 4.55 W Anti-glare vs glossy finish Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Vostro 15 3535. Table 21. Fingerprint reader specifications Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution...

  • Page 26: Gpu-Integrated

    Table 21. Fingerprint reader specifications (continued) Description Values Fingerprint-reader sensor pixel size 108 x 88 GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 15 3535. Table 22. GPU—Integrated Controller Memory size Processor AMD Radeon Graphics...

  • Page 27: Operating And Storage Environment

    ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.

  • Page 28: Color, Material, And Finish

    Color, material, and finish This section details the color, material, and finish (CMF) specifications of your Vostro 15 3535. Specifications of Vostro 15 3535...
  • Page 29 COL001216, 3.5 ± 1 gu I/O Icon - Concaved Polished #1200 Upsell -10 ± 2 gu , I/O Icon Printing Matte D Cover (Bottom) ● Plastic Resin + 30% PCR ● Plastic Resin + 30% PCR Specifications of Vostro 15 3535...
  • Page 30 ± 1 gu, Sub Brand - Concaved Polished #5000 NOTE: Titan Gray, Dull – Cool Gray 9C = RGB 117 120 123 HEX/HTML 75787B CMYK 30 22 17 57 NOTE: Apollo –19-4205 TPG RGB 64 65 69 HEX/HTML 404145 CMYK NA Specifications of Vostro 15 3535...

  • Page 31: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 32: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 33: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 34: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 35 NOTE: Screw color may vary with the configuration ordered. Table 28. Screw list Component Screw type Quantity Screw image Base cover M2x5 Captive screw M.2 2230 solid-state drive M2x2 1 (for Barcelo-R systems) 2 (for Mendocino systems) M.2 2280 solid-state drive M2x2 1 (for Barcelo-R systems) 2 (for Mendocino systems)

  • Page 36: Major Components Of Vostro 15 3535

    ● 4 System board ● M2x3.5 ● 1 ● ● M2x2 (O.D. 5 mm) ● USB type-C bracket M2x3.5 Major components of Vostro 15 3535 The following image shows the major components of Vostro 15 3535. Working inside your computer...
  • Page 37 Working inside your computer...
  • Page 38 18. I/O board FFC NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 39: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Secure Digital (SD) Card Removing the Secure Digital card Prerequisites...

  • Page 40: Installing The Secure Digital Card

    Installing the Secure Digital card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task Steps Push the SD memory card out into its slot to insert it. Next steps 1. Follow the procedure in After working inside your computer.
  • Page 41 Removing and installing Customer Replaceable Units (CRUs)
  • Page 42 Removing and installing Customer Replaceable Units (CRUs)
  • Page 43 Removing and installing Customer Replaceable Units (CRUs)

  • Page 44: Installing The Base Cover

    Steps 1. Remove the six screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry open the base cover from the recesses located in the U-shaped indents at the top edge of the base cover near the hinges.
  • Page 45 Removing and installing Customer Replaceable Units (CRUs)

  • Page 46: Memory Modules

    Steps 1. Connect the battery cable to the connector on the system board. 2. Place and snap the base cover into place on the palm-rest and keyboard assembly. 3. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 47: Installing The Memory Modules

    Steps 1. Using your fingertips, carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 2. Remove the memory module from the memory-module slot on the system board. NOTE: Your computer may have up to two memory modules installed. Repeat steps 1 to 2 if there is a second memory. module installed.

  • Page 48: M.2 Solid-State Drive

    Steps 1. Align the notch on the memory module with the tab on the memory-module slot on the system board. 2. Slide the memory module into the memory-module slot on the system board. 3. Press down on the memory module until the securing clips click, locking the memory module in place. NOTE: Repeat steps 1 to 3 if there is a second memory module to be installed into your computer.

  • Page 49: Installing The M.2 2230 Solid State Drive

    About this task NOTE: This procedure applies only to computers shipped with an M.2 2230 solid state drive installed. NOTE: The M.2 card installed on your computer depends on the configuration ordered. Supported card configurations on the M.2 card slot: ●...
  • Page 50 About this task NOTE: This procedure applies if you are installing a M.2 2230 solid state drive. NOTE: The M.2 card installed on your computer depends on the configuration ordered. Supported card configurations on the M.2 card slot: ● M.2 2230 solid state drive ●...

  • Page 51: Removing The M.2 2280 Solid State Drive

    Removing the M.2 2280 solid state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task NOTE: This procedure applies only to computers shipped with a M.2 2280 solid state drive installed. NOTE: The M.2 card installed on your computer depends on the configuration ordered.

  • Page 52: Installing The M.2 2280 Solid State Drive

    Installing the M.2 2280 solid state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: This procedure applies if you are installing a M.2 2280 solid state drive. NOTE: The M.2 card installed on your computer depends on the configuration ordered.

  • Page 53: Wireless Card

    Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card.

  • Page 54: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the WLAN slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 55 About this task The following images indicate the location of the wireless card and provide a visual representation of the installation procedure. Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 29.

  • Page 56: Fan

    2. Slide the wireless card into the WLAN slot on the system board. 3. Place the wireless-card bracket on the wireless card. 4. Replace the screw (M2x3.5) that secures the wireless-card bracket to the system board. Next steps 1. Install the base cover.

  • Page 57: Installing The Fan

    Steps 1. Disconnect the fan cable from the system board. 2. Remove the two (M2x5) screws that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan from the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 58: Speakers

    Steps 1. Place the fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x5) screws that secure the fan to the palm-rest and keyboard assembly. 4.
  • Page 59 3. Remove the base cover. About this task The following images indicate the location of the speakers and provide a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the system board. 2. Unroute the speaker cable from the routing guides on the palm-rest and keyboard assembly. Removing and installing Customer Replaceable Units (CRUs)

  • Page 60: Installing The Speakers

    NOTE: For models shipped with a speaker cable featuring an eight-pin connector, to disconnect the speaker cable from the system board, pry up the bottom side of the cable connector's head first and then pull it away from the connector. 3.
  • Page 61 Steps 1. Using the alignment posts, place the speakers on the palm-rest and keyboard assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. NOTE: Route the speaker cable along the bottom side of the palm rest, over the WLAN antenna cables (for models shipped with WLAN antennas in the display assembly), and then secure the cable through the routing guides on the...
  • Page 62 3. Connect the speaker cable to the system board. Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs)

  • Page 63: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 64: Installing The 3-Cell Battery

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the removal procedure. Steps 1.

  • Page 65: Removing The 4-Cell Battery

    About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the installation procedure. Steps 1. Place the battery on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. 3.
  • Page 66 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the removal procedure. Steps 1.

  • Page 67: Installing The 4-Cell Battery

    Installing the 4-cell battery CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)

  • Page 68: Disconnecting The Battery Cable

    Steps 1. Place the battery on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery to the screw holes on the palm-rest and keyboard assembly. 3. Replace the four (M2x3) screws that secure the battery to the palm-rest and keyboard assembly. 4.

  • Page 69: Connecting The Battery Cable

    About this task The following images indicate the location of the battery cable and provide a visual representation of the removal procedure. Steps 1. Lift the latch on the battery cable. 2. Disconnect the battery cable from the connector on the battery. Connecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 70: Touchpad

    Steps 1. Connect the battery cable to the connector on the battery. 2. Close the latch on the battery cable connector to secure it to the battery. Next steps 1. Install the base cover. 2. Install the card. 3. Follow the procedure in After working inside your computer.
  • Page 71 About this task The following images indicate the location of the touchpad and provide a visual representation of the removal procedure. Steps 1. Remove the three (M2x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Lift the touchpad bracket off the touchpad. 3.

  • Page 72: Installing The Touchpad

    Installing the touchpad CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the touchpad and provide a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 73 Steps 1. Place the touchpad into its slot on the palm-rest and keyboard assembly along with touchpad cable. 2. Align the screw holes on the touchpad to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 4.

  • Page 74: Heat Sink

    Next steps 1. Install the 3-cell battery 4-cell battery (whichever applicable). 2. Install the base cover. 3. Install the card. 4. Follow the procedure in After working inside your computer. Heat sink Removing the UMA heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1.

  • Page 75: Installing The Uma Heat Sink

    Installing the UMA heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 76: Installing The Discrete Heat Sink

    2. Remove the card. 3. Remove the base cover. About this task NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.

  • Page 77: I/O Daughter Board Ffc

    Steps 1. Place the heat sink on the system board. 2. Replace the three (M2x3) and tighten four captive screws that secure the heat sink to the system board. NOTE: Replace and tighten the screws in the sequential order mentioned on the heat sink [1 > 2 > 3 > 4> 5 > 6 > 7]. NOTE: The number of screws varies depending on the configuration ordered.
  • Page 78 For systems shipped with a plastic chassis: Steps 1. Open the latch and disconnect the I/O daughter board cable from the I/O board. 2. Open the latch and disconnect the I/O daughter board cable from the system board. 3. Lift the I/O daughter board cable off the palm-rest and keyboard assembly. Removing and installing Field Replaceable Units (FRUs)

  • Page 79: Installing The Input/Output Daughter Board Ffc

    NOTE: For systems shipped with a plastic chassis, slide the I/O daughter board cable underneath the wireless card antenna cables and lift off the palm-rest and keyboard assembly. Installing the Input/Output daughter board FFC CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 80: I/O Board

    For systems shipped with a plastic chassis: Steps 1. Place the I/O daughter board FFC on the palm-rest and keyboard assembly. For systems shipped with a plastic chassis, slide and place the I/O daughter board FFC underneath the wireless card antenna cables on the palm-rest and keyboard assembly.

  • Page 81: Installing The Input/Output Board

    3. Remove the base cover. About this task The following images indicate the location of the Input/Output board and provide a visual representation of the removal procedure. Steps 1. Open the latch and disconnect the I/O board cable from the I/O board. 2.

  • Page 82: Display Assembly

    Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board to the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x3.5) screws that secure the I/O board to the palm-rest and keyboard assembly. 4.
  • Page 83 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the wireless card. About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 84 Removing and installing Field Replaceable Units (FRUs)
  • Page 85 Removing and installing Field Replaceable Units (FRUs)

  • Page 86: Installing The Display Assembly

    Steps 1. Remove the four (M2.5x5) screws that secure the display hinges to the palm-rest and keyboard assembly. 2. Disconnect the display cable and the speaker cable from the system board (for systems with plastic chassis). NOTE: Disconnect only the display cable from the system board for systems with aluminum chassis. 3.
  • Page 87 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 88 Removing and installing Field Replaceable Units (FRUs)
  • Page 89 Steps 1. Slide the display assembly at an angle, and place the display assembly on the palm-rest and keyboard assembly. 2. Gently press down on the display hinges to align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly.

  • Page 90: Hinge Caps

    5. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. NOTE: Ensure to route the speaker cable over the WLAN antenna cables. 6. Connect the display cable to the connector on the system board. Next steps 1.
  • Page 91 About this task The following images indicate the location of the hinge caps and provide a visual representation of the installation procedure. Steps 1. Place the display assembly on a clean, flat surface and gently open the display hinges to at least 90 degrees. Removing and installing Field Replaceable Units (FRUs)

  • Page 92: Installing The Hinge Caps

    2. Using a plastic scribe, pry open the left display-hinge cap from its right side and remove it from the left display hinge. 3. Using a plastic scribe, pry open the right display-hinge cap from its left side and remove it from the right display hinge. Installing the hinge caps CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 93 About this task The following images indicate the location of the hinge caps and provide a visual representation of the installation procedure. Steps 1. Align the rib inside the left and right hinge caps to the outer sides. 2. Push the right and left hinge caps down until it clicks in place. Removing and installing Field Replaceable Units (FRUs)

  • Page 94: Display Bezel

    Next steps 1. Install the display assembly. 2. Install the wireless card. 3. Install the base cover. 4. Install the card. 5. Follow the procedure in After working inside your computer. Display bezel Removing the display bezel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only.
  • Page 95 Steps 1. Using a plastic scribe, pry open the display bezel from the outer edge of openings at the bottom side of the display assembly, near the display hinges. Removing and installing Field Replaceable Units (FRUs)
  • Page 96 2. Pry open the display bezel from the inner edge at the top side of the display assembly. 3. Continue to pry open the outer edge of the bottom side of the display bezel. 4. Pry open the display bezel from the inner edge at the bottom side of the display assembly. 5.

  • Page 97: Installing The Display Bezel

    Installing the display bezel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display bezel and provides a visual representation of the installation procedure.
  • Page 98 Steps Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place. Next steps 1. Install the hinge caps. 2. Install the display assembly. 3. Install the wireless card. 4. Install the base cover.

  • Page 99: Hinges

    Hinges Removing the hinges CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites NOTE: This procedure is applicable for systems with a plastic chassis only. 1. Follow the procedure in Before working inside your computer. 2.
  • Page 100 Steps 1. Remove the three (M2.5x3.8) screws from the left hinge. 2. Lift and remove the left hinge from the display assembly. 3. Remove the three (M2.5x3.8) screws from the right hinge. 4. Lift and remove the right hinge from the display assembly. Removing and installing Field Replaceable Units (FRUs)

  • Page 101: Installing The Hinges

    Installing the hinges CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the hinges and provide a visual representation of the installation procedure.
  • Page 102 Steps 1. Align and place the left hinge on the display assembly. 2. Install the three (M2.5x3.8) screws to secure the hinge to the display panel and back cover. 3. Align and place the right hinge on the display assembly. 4.

  • Page 103: Display Panel

    2. Install the hinge caps. 3. Install the display assembly. 4. Install the wireless card. 5. Install the base cover. 6. Install the card. 7. Follow the procedure in After working inside your computer. Display panel Removing the display panel CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 104 Removing and installing Field Replaceable Units (FRUs)
  • Page 105 Removing and installing Field Replaceable Units (FRUs)
  • Page 106 Steps 1. Use a plastic scribe to pry the display panel from the bottom-right corner. 2. Gently start prying the display panel along the right side of the display back-cover using your hand. Removing and installing Field Replaceable Units (FRUs)
  • Page 107 3. Repeat step 1 and 2 for the left side of the display panel assembly. Removing and installing Field Replaceable Units (FRUs)
  • Page 108 4. Lift the bottom side of the display panel and slide it downward to release the display brackets from the slots at the top side of the display cover. 5. Gently flip the display panel assembly forward, peel back the Mylar tape securing the display cable on the rear of the display panel.

  • Page 109: Installing The Display Panel

    Installing the display panel CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display panel and provide a visual representation of the installation procedure.
  • Page 110 Removing and installing Field Replaceable Units (FRUs)
  • Page 111 Removing and installing Field Replaceable Units (FRUs)
  • Page 112 Steps 1. Place the display panel and display assembly on a clean and flat surface. 2. Connect the display cable to the connector on the display panel and close the latch. 3. Adhere the tape to secure the display-cable connector latch to the display panel. 4.

  • Page 113: Edp Cable

    eDP cable Removing the eDP cable CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 114: Installing The Edp Cable

    Steps 1. Disconnect the eDP cable from the camera. 2. Peel and remove the eDP cable from the display cover. Installing the eDP cable CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. About this task The following image indicates the location of the eDP cable and provides a visual representation of the installation procedure.
  • Page 115 Steps 1. Adhere the tape to securing the eDP cable to the display back cover. 2. Connect the eDP cable to the camera. Next steps 1. Install the display panel. 2. Install the hinges. 3. Install the display bezel. 4. Install the hinge caps.

  • Page 116: Camera Assembly

    9. Follow the procedure in After working inside your computer. Camera assembly Removing the camera module CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only. Prerequisites 1.

  • Page 117: Installing The Camera Module

    NOTE: Start prying the camera module in a sequential order 1>2>3 as indicated on the display back cover. 3. Lift the camera module from the display assembly. Installing the camera module CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only.

  • Page 118: Display Cover And Antenna Assembly

    7. Install the base cover. 8. Install the card. 9. Follow the procedure in After working inside your computer. Display cover and antenna assembly Replacement of the display cover and antenna assembly CAUTION: The information in this section is intended for authorized service technicians only. NOTE: This procedure is applicable for systems shipped with a plastic chassis only.

  • Page 119: Power-Adapter Port

    Steps After performing the pre-requisites, you are left with the display cover and antenna assembly. Power-adapter port Removing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 120: Installing The Power-Adapter Port

    Steps 1. Remove the two (M2.5x5) screws that secure the right hinge to the palm-rest and keyboard assembly. 2. Disconnect the power-adapter cable from the connector on the system board. 3. Lift the power-adapter port from its slot on the palm-rest and keyboard assembly. Installing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 121: Power-Button Board

    Steps 1. Using the alignment post, place the power-adapter port into its slot on the palm-rest and keyboard assembly. 2. Connect the power-adapter port cable to the connector on the system board. 3. Fold the right hinge down and install the two (M2.5x5) screws to secure it to the palm-rest and keyboard assembly. Next steps 1.

  • Page 122: Installing The Power Button

    About this task The following images indicate the location of the power button and provide a visual representation of the removal procedure. Steps 1. Remove the single (M2x2) screw securing the power button to the palm-rest and keyboard assembly. 2. Remove the power button from the computer. Installing the power button CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 123: Power Button With Optional Fingerprint Reader

    Steps 1. Place the power-button board into the slot on the palm-rest and keyboard assembly. 2. Install the single (M2x2) screw to secure the power button to the palm-rest and keyboard assembly. Next steps 1. Install the display assembly. 2. Install the wireless card.

  • Page 124: Installing The Power Button With Optional Fingerprint Reader

    5. Remove the board. 6. Remove the display assembly. About this task The following images indicate the location of the power button with optional fingerprint reader and provide a visual representation of the removal procedure. Steps 1. Remove the (M2x2) screw that secures the power button to the palm-rest and keyboard assembly. 2.

  • Page 125: System Board

    Steps 1. Using the alignment posts, place the power button with fingerprint reader into its slot on the palm-rest and keyboard assembly. 2. Replace the (M2x2) screw that secures the power button with fingerprint reader to the palm-rest and keyboard assembly. 3.
  • Page 126 7. Remove the wireless card. 8. Remove the fan. 9. Remove the UMA heat sink discrete heat sink (whichever applicable). 10. Remove the display assembly. About this task The following image indicates the connectors on your system board. 1. Fan connector 2.
  • Page 127 Removing and installing Field Replaceable Units (FRUs)

  • Page 128: Installing The System Board

    Steps 1. Remove the two (M2.5x5) screws from the right hinge. 2. Pry open the right-display hinge at an angle of 90 degrees. 3. Disconnect the following cables from the system board: a. I/O board Flexible Flat cable b. Speaker cable c.
  • Page 129 1. Fan connector 2. I/O board FFC connector 3. eDP connector 4. DC-in port connector 5. Memory modules 6. Keyboard FFC connector 7. Keyboard-backlight FFC connector 8. Battery connector 9. Touchpad FFC connector 10. Wireless connector 11. Speaker cable connector 12.
  • Page 130 Removing and installing Field Replaceable Units (FRUs)

  • Page 131: Palm-Rest And Keyboard Assembly

    Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the screw holes on the system board with the screw holes on the palm-rest assembly. 3. Replace the single (M2x2) screw that secures the system board to the palm-rest assembly. 4.
  • Page 132 About this task The following image indicates the location of the palm-rest and keyboard assembly and provides a visual representation of the removal procedure. Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. NOTE: For systems with aluminum chassis, both the left and right RF metal brackets MUST be transferred to the replacement palm-rest.

  • Page 133: Installing The Palmrest And Keyboard Assembly

    Components WLAN Antenna (Main) WLAN Antenna (Auxiliary) Installing the palmrest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the location of the palmrest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 134 Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the post-requisites to install the palm-rest and keyboard assembly. NOTE: For systems with aluminum chassis, both the left and right RF metal brackets MUST be transferred to the replacement palm-rest assembly.
  • Page 135 For systems with a 4-cell battery: Next steps 1. Install the system board. 2. Install the power button. 3. Install the power-adapter port. 4. Install the display assembly. 5. Install the touchpad. 6. Install the board. 7. Install the UMA heat sink discrete heat sink, whichever applicable.
  • Page 136 13. Install the 3-cell battery 4-cell battery (whichever applicable). 14. Install the base cover. 15. Install the card. 16. Follow the procedure in After working inside your computer. Removing and installing Field Replaceable Units (FRUs)

  • Page 137: Chapter 7: Software

    ● Windows 11 Pro, 64-bit ● Windows 11 Pro National Academic, 64-bit ● Ubuntu Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 138: Chapter 8: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 139: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 140 Table 32. System setup options—Advanced menu (continued) Advanced operating system, handles USB devices. USB emulation is always enabled during POST. NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off. Default: Enabled SATA/NVMe Operation mode Allows you to configure the operating mode of the integrated...
  • Page 141 Default: Disabled SupportAssist System Resolution Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for the Dell OS Recovery tool. Default: 2 SupportAssist OS Recovery Enables or disables the boot flow for the SupportAssist OS Recovery tool in the even of certain system errors.
  • Page 142 Table 33. System setup options—Security menu (continued) Security Firmware TPM Enable or disable the firmware TPM. Default: Disabled PPI Bypass for Clear Command Allows you to control the TPM Physical Presence Interface (PPI). When enabled, this setting will allow the OS to skip BIOS PPI user prompts when issuing the Clear command.

  • Page 143: Updating The Bios

    Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 144: Updating The Bios Using The Usb Drive In Windows

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 145: System And Setup Password

    7. The computer will restart after the BIOS update is completed. System and setup password Table 36. System and setup password Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 146: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 147: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 148: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 149: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 150: System-Diagnostic Lights

    The following diagnostic light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Table 38. System-diagnostic lights...

  • Page 151: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 152: Real-Time Clock (Rtc Reset)

    Real-Time Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models. Start the RTC reset with the system powered off and connected to AC power. Press and hold the power button for thirty (30) seconds .
  • Page 153 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...

  • Page 154: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 39. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

This manual is also suitable for:

P112f

Table of Contents