Table of Contents
Advertisement
TROUBLESHOOTING PROCEDURES
In the event the spa is not working the way it
should, please first review all the installation and
operating instructions in this manual and check the
message on the panel display. If you are still not
satisfied it is working properly, please follow the
appropriate troubleshooting instructions.
CAUTION! WARNING! SHOCK HAZARD! No
User Serviceable Parts.
Do not attempt service of the control box. Contact
your local Dealer for assistance. Follow all
owner's manual power connection instructions.
NO COMPONENT
OPERATION
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) or cord GFCI (115V)
tripped?
4. If 1 is yes and 2 and 3 are no contact your
local Dealer for assistance.
PUMP DOES NOT OPERATE,
BUT THE LIGHT DOES
Press the Jets button:
The pump operates but no water flows to jets.
Pump may not be properly primed. This can
happen after the spa is drained and refilled. Press
the Jets button several times, never leaving the
motor on for more than 5-10 seconds at-a-time
with no water coming of of jets.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com
POOR JET ACTION
1. Press the Jets button to make certain the
pump is on.
2. Rotate all the air control valves
counterclockwise and observe the increased
jet action.
3. Make sure the water level is half way between
top of spa and top of the gray filter ring.
4. Check for dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position.
WATER IS TOO HOT
1. Check desired temperature on topside control.
2. Check for a Diagnostic Message (in Control
Panel Operation section).
OH - Overheat (spa is deactivated) DO NOT
ENTER THE WATER.
If the spa has overheated you should remove
the cover to promote heat reduction. The spa
control system should reset itself when the water
temperature reduces below 106ºF (41ºC). When
the spa falls below the reset temperature you can
push any button on the topside control to reset the
control system. If the spa will not reset, then shut
off power to the spa and contact your local Dealer.
Under extreme and/or prolonged weather
conditions it is possible for the ambient
temperature to exceed 106F (41C; effecting the
water temperature of the spa and causing it to
overheat. These conditions could cause the spa
sensors to produce an OH message and prevent
the usage of your spa during these conditions.
The location of your spa should be reconsidered
to reduce the outside temperature around the
spa. For example, you may need to prevent direct
sunlight on any surface of your spa. Regardless,
do not enter your spa if the temperature is above
104°F (40°C).
Should checking the above steps fail to correct the
problem, please contact your local Dealer.
Phone: 888-961-7727
20
Advertisement
Table of Contents
