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Axis Q1602 User Manual

Network camera
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USER'S MANUAL
AXIS Q1602 Network Camera

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  • Page 1 USER'S MANUAL AXIS Q1602 Network Camera...
  • Page 2 About this document This manual is intended for administrators and users of the AXIS Q1602 Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    AXIS Q1602 Network Camera Hardware overview Hardware overview Focus puller Zoom puller Status LED Internal microphone SD memory card slot Network connector (PoE) Audio out Audio in...

  • Page 5: Connectors

    Enabling the Focus Assistant. Press and very quickly release the Control button. • Connecting to an AXIS Video Hosting System service. See page 33. To connect, press and hold the button for about 1 second until the Status LED flashes green.
  • Page 6 AXIS Q1602 Network Camera Hardware overview • Connecting to AXIS Internet Dynamic DNS Service. See page 33. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 40. Power connector - 2-pin terminal block for power input.

  • Page 7: Led Indicators

    AXIS Q1602 Network Camera Hardware overview LED indicators Color Indication Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/s network. Flashes for network activity. Unlit No network connection.

  • Page 8: Status Led When Using Focus Assistant

    The lens is poorly adjusted Replacing the lens It is possible to use optional lenses for this Axis product. To replace the lens in the camera: Disconnect the iris cable. Unscrew the standard lens; attach and screw on the new lens.

  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 10: Access From The Internet

    Set the root password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 11: The Live View Page

    Accessing the product The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.
  • Page 12 AXIS Q1602 Network Camera Accessing the product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - Network Camera speaker only mode, click this button to stop sending audio to the product.

  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS Q1602 Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 15: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Setting Up The Product

    Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 17: Video And Audio

    AXIS Q1602 Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 18.

  • Page 18: Stream Profiles

    The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length saves considerably on bandwidth but may have an adverse affect on image quality. The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 19: Overlay

    An overlay image can be used to provide extra information, or to mask a part of the video image. To use your own image, such as a logo, first upload the image to the Axis product. Go to Video & Audio > Overlay Image, browse for and upload the image file on the computer.

  • Page 20: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 21: Audio Output

    AXIS Q1602 Network Camera Video and Audio Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in amplifier. Microphone power - Microphone power should only be used with electric microphones that have no battery and when using the internal microphone.

  • Page 22: Live View Config

    AXIS Q1602 Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18.
  • Page 23 Output Buttons An output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under Live View Config >...

  • Page 24: Detectors

    AXIS Q1602 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

  • Page 25: Audio Detection

    Audio detection The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level. The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 26: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 27: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. The action rule will apply at specific periods called Schedules.

  • Page 28: Recipients

    AXIS Q1602 Network Camera Events Recipients Recipients receive image files and notification messages. A recipient can be an FTP, HTTP or TCP server, a network share or an email address. TCP servers are used for notification messages only. To add a recipient: 1.

  • Page 29: Recording List

    Continuous recording The Axis product can be configured to continuously save video to an SD card or network share. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings see Storage, on page 36.

  • Page 30: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 31: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 20.

  • Page 32: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 33 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 34 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the range 1024–65536 can be used. The default setting is 80.
  • Page 35 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

  • Page 36: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 30. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 40. UPnP The Axis product includes support for UPnP .

  • Page 37: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 38: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 40.

  • Page 39: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 40: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. To open Plain Config, go to System Options > Advanced > Plain Config.

  • Page 41: Troubleshooting

    firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.

  • Page 42: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.

  • Page 43: Performance Considerations

    Control (Internet Explorer only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component restricted or prohibited Video and image problems, general Check the video stream and camera settings under Setup >...
  • Page 44 Troubleshooting Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection, event handling or uploaded applications.
  • Page 45 AXIS Q1602 Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Page 46: Technical Specifications

    Technical Specifications Technical Specifications Function/group Item Camera Specifications Model AXIS Q1602: Extended D1 resolution (768x576), indoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8-8mm, F1.2, DC-iris, IR corrected, CS-mount Horizontal angle of view 101°-35° Vertical angle of view 75°-26°...
  • Page 47 Open API for software integration, including the ONVIF specification available at Integration Programming www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Interface Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection...

  • Page 48: Performance Considerations

    Stand, connector kit, Installation Guide, CD with installation tools, recording software accessories and User’s Manual, Windows decoder 1-user license Video AXIS Camera Station - Video management software for viewing and recording up to 50 management cameras software (not See www.axis.com/products/video/software/ for more software applications via partners...
  • Page 49 AXIS Q1602 Network Camera Technical Specifications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 50 User's Manual Ver. M1.7 AXIS Q1602 Network Camera Date: July 2011 Part No. 43795 Axis Communications AB, 2011 ©...

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