Axis Q1647-LE User Manual

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AXISQ16NetworkCameraSeries

AXIS Q16 Network Camera Series

AXIS Q1645-LE Network Camera

AXIS Q1647-LE Network Camera

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Summary of Contents for Axis Q1647-LE

Page 1 AXISQ16NetworkCameraSeries AXIS Q16 Network Camera Series AXIS Q1645-LE Network Camera AXIS Q1647-LE Network Camera User manual...
Page 2 AXIS Q16 Network Camera Series Table of Contents Installation ..............................5 ................................5 Preview mode ............................5 Get started..............................6 Choose lens ............................6 Depth of field and sensor size ......................6 Focus and light sensitivity .........................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................7...
Page 3 Control button ..........................75 Function button ..........................76 Connectors ............................76 Network connector .........................76 Audio connector ..........................76 I/O connector ..........................76 RS485/RS422 connector........................77 Troubleshooting............................79 Reset to factory default settings ......................79 AXIS OS options ............................79 Check the current AXIS OS version ......................79 Upgrade AXIS OS...........................79...
Page 4 AXIS Q16 Network Camera Series Technical issues, clues, and solutions.......................80 Performance considerations ........................82 Contact support ............................82 PTZ drivers ..............................83 APTP ..............................83 Pelco ..............................83 Visca..............................85...
Page 5 AXIS Q16 Network Camera Series Installation To watch this video, go to the web version of this document. Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.
Page 6 Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
Page 7 Verify that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
Page 8 AXIS Q16 Network Camera Series To watch this video, go to the web version of this document. Axis device web interface...
Page 9 AXIS Q16 Network Camera Series Configure your device Adjust the image This section includes instructions about configuring your device. If you want to learn more about how certain features work, go to . Adjust the zoom and focus To adjust the zoom: Go to Video >...
Page 10 AXIS Q16 Network Camera Series Maximize the details in an image Important If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate. • Make sure to select the capture mode that has the highest resolution.
Page 11 You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs. Optimize the image for traffic surveillance To get the best possible image for traffic surveillance, use the AXIS Traffic Wizard in combination with the Traffic overview scene profile. Go to Apps > AXIS Traffic Wizard.
Page 12 Use the Local contrast slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image.
Page 13 AXIS Q16 Network Camera Series Add street names and compass direction to the image Note The street name and compass direction will be visible on all video streams and recordings. Go to Apps. Select axis-orientationaid. Click Open. To add a street name, click Add text and modify the text to fit the street.
Page 14 AXIS Q16 Network Camera Series Set up network storage To store recordings on the network, you need to set up your network storage. Go to System > Storage. Click Add network storage under Network storage. Type the IP address of the host server.
Page 15 AXIS Q16 Network Camera Series Start the application if it is not already running. Make sure you have set up the application according to your needs. Add the overlay text: Go to Video > Overlays. Under Overlays, select Text and click Enter #D in the text field.
Page 16 AXIS Q16 Network Camera Series Go to System > Detectors > Audio detection. Adjust the sound level according to your needs. Create a rule: Go to System > Events and add a rule. Type a name for the rule. In the list of conditions, under Audio, select Audio Detection.
Page 17 AXIS Q16 Network Camera Series Select Email. Type an email address to send the email to. The camera doesn’t have it’s own email server, so it has to log into another email server to send mails. Fill in the rest of the information according to your email provider.
Page 18 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
Page 19 AXIS Q16 Network Camera Series Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Connected clients Shows the number of connections and connected clients.
Page 20 AXIS Q16 Network Camera Series Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer.
Page 21 AXIS Q16 Network Camera Series • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
Page 22 AXIS Q16 Network Camera Series Zoom: Use the slider to adjust the zoom level. Focus: Use the slider to manually set the focus. AF: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.
Page 23 AXIS Q16 Network Camera Series Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.
Page 24 AXIS Q16 Network Camera Series Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
Page 25 AXIS Q16 Network Camera Series : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
Page 26 AXIS Q16 Network Camera Series Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
Page 27 AXIS Q16 Network Camera Series IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
Page 28 AXIS Q16 Network Camera Series Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
Page 29 AXIS Q16 Network Camera Series • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
Page 30 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
Page 31 AXIS Q16 Network Camera Series Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
Page 32 AXIS Q16 Network Camera Series Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.
Page 33 AXIS Q16 Network Camera Series Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
Page 34 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
Page 35 AXIS Q16 Network Camera Series – Min alarm threshold and Max alarm threshold: These values will add horizontal reference lines to the bar chart, making it easier to see when the data value becomes too high or too low. View areas : Click to create a view area.
Page 36 AXIS Q16 Network Camera Series Stream Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is turned off, click Enable audio input to turn it on.
Page 37 AXIS Q16 Network Camera Series Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.
Page 38 AXIS Q16 Network Camera Series Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
Page 39 AXIS Q16 Network Camera Series Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
Page 40 AXIS Q16 Network Camera Series Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
Page 41 AXIS Q16 Network Camera Series Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
Page 42 AXIS Q16 Network Camera Series One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
Page 43 – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
Page 44 : Show more fields to fill in or select. • Secure keystore: Select to use Secure element or Trusted Platform Module 2.0 to securely store the private key. For more information on which secure keystore to select, go to help.axis.com/en-us/axis- os#cryptographic-support. •...
Page 45 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
Page 46 AXIS Q16 Network Camera Series Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
Page 47 AXIS Q16 Network Camera Series To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
Page 48 AXIS Q16 Network Camera Series Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.
Page 49 AXIS Q16 Network Camera Series Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
Page 50 AXIS Q16 Network Camera Series Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
Page 51 AXIS Q16 Network Camera Series Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
Page 52 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
Page 53 (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
Page 54 AXIS Q16 Network Camera Series MQTT client...
Page 55 AXIS Q16 Network Camera Series Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
Page 56 AXIS Q16 Network Camera Series can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages.
Page 57 AXIS Q16 Network Camera Series Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
Page 58 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
Page 59 AXIS Q16 Network Camera Series Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
Page 60 ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
Page 61 AXIS Q16 Network Camera Series Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
Page 62 AXIS Q16 Network Camera Series Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
Page 63 AXIS Q16 Network Camera Series Analytics metadata Metadata producers Lists the apps that stream metadata and the channels they use. Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device.
Page 64 AXIS Q16 Network Camera Series Select PTZ mode: Select a PTZ mode that suits your type of installation. See available modes below. • Digital: Select this mode to use digital PTZ and view areas. • Mechanical: Select this mode to connect to an external pan-tilt device.
Page 65 AXIS Q16 Network Camera Series Reports • View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. • Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image.
Page 66 Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
Page 67 The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.
Page 68 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Page 69 AXIS Q16 Network Camera Series H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space are required for a video file.
Page 70 2 Actual average bitrate Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices.
Page 71 AXIS Q16 Network Camera Series Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
Page 72 AXIS Q16 Network Camera Series Specifications Product overview 1 Top cover 2 Sunshield 3 Sunshield adjustment screws 4 Network camera 5 Heater 6 Wall mount 7 Bottom cover 8 Safety hook...
Page 73 AXIS Q16 Network Camera Series T92G20 4 3 2 1 12 13 14 15 1 Network connector (PoE in) 2 PoE class LED 3 IK10 tool 4 Network connector (PoE out) 5 Cold startup delay switch (Pos 1: Startup -20°, Pos 2: Startup: 0°)
Page 74 AXIS Q16 Network Camera Series LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config. • The Status LED can be configured to flash while an event is active.
Page 75 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Page 76 AXIS Q16 Network Camera Series Function button Note Focus assistant is only valid for optional P-iris, DC-iris or manual iris lenses. Use the function button to activate the following functions: Leveling assistant - This function helps to make sure the camera is level. To start the leveling assistant, press the button for about 3 seconds.
Page 77 AXIS Q16 Network Camera Series Function Notes Specifications DC ground 0 V DC DC output 12 V DC Max load = 50 mA Can be used to power auxiliary equipment. Note: This pin can only be used as power out.
Page 78 AXIS Q16 Network Camera Series Function Notes RS485/RS422 TX(A) TX pair for RS422 and 4-wire RS485 RS485/RS422 TX(B) RS485A alt RS485/422 RX RX pair for all modes (combined RX/TX for 2-wire RS485) RS485B alt RS485/422 RX...
Page 79 LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
Page 80 AXIS Q16 Network Camera Series Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.
Page 81 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
Page 82 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
Page 83 AXIS Q16 Network Camera Series PTZ drivers APTP This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
Page 84 Pelco Spectra Mini • Videotec DTRX3/PTH310P • Videotec ULISSE • PTK AMB • YP3040 Other models may be supported but this has not been verified by Axis. Technical information DEFAULT capabilities for PTZ driver: Driver Pelco Version 4.17 DEFAULT serial configuration: PortMode...
Page 85 To change serial port settings, go to System > Plain config > Serial in the device’s web interface. Visca This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit.
Page 86 AXIS Q16 Network Camera Series Movement Absolute Relative Continuous Tilt Zoom Focus Iris AutoIris AutoFocus IrCutFilter BackLight OSDMenu Connection For the RS485/RS422 pin assignment on your device, see . To change serial port settings, go to System > Plain config > Serial in the device’s web interface.

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Q1645-le Q16 series