Xtreme XPRT-SNMP2 User & Installation Manual
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Xtreme XPRT-SNMP2 User & Installation Manual

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XPRT-SNMP2
UPS Management
User & Installation Manual
www.xpcc.com
| © 2015 Xtreme Power Conversion Corporation. All rights reserved. (Rev 3/12/15)

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Summary of Contents for Xtreme XPRT-SNMP2

  • Page 1 XPRT-SNMP2 UPS Management User & Installation Manual www.xpcc.com | © 2015 Xtreme Power Conversion Corporation. All rights reserved. (Rev 3/12/15)

  • Page 2: Table Of Contents

    SMTP Section 26 Log Section Utility Section 26 Save Section 27 User Section 27 SNMP Agent MIB Structure 27 RFC1628 MIB Objects 28 Network Configuration Ethernet Connection 29 TCP/IP Configuration 29 DNS Configuration Hostname Multi-Server Network Shutdown (RCCMD) 30 Xtreme Power Conversion Corporation Page 2...
  • Page 3 Software Upgrade Configuration File Logs Troubleshooting Troubleshooting UPS Connection Troubleshooting Local Connection Troubleshooting Network Connection Troubleshooting Web Access 46 Troubleshooting Date & Time (NTP) 46 Troubleshooting E-Mail Notification (SMTP) 47 Troubleshooting Network Shutdown 48 Xtreme Power Conversion Corporation Page 3...

  • Page 4: Introduction

    Advanced security features Overview XPRT-SNMP2 Front panel user interface view 1. RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX 2. LEDs Ref. specific section 3. RS-232 port Local console connection (115200-N-8-1)/ MODBUS RTU RS232 4. Reset button HW reset Xtreme Power Conversion Corporation Page 4...

  • Page 5: Architecture

    For more information on the UPS system, please refer to the applicable Installation and User Manual. Particularly, refer to Safety Rules, Warnings and Cautions as laid out in the cited document. The knowledge of (and FULL compliance to) the safety instructions and the warning contained in the cited documents are THE ONLY CONDITION to avoid any dangerous situations during installation, operation, maintenance work, and to preserve the maximum reliability of the UPS system. Xtreme Power Conversion Corporation Page 5...

  • Page 6: Console Interface

    The console interface can also be accessed remotely from any computer on the same subnet using either Telnet or SSH (under the hypothesis that the relevant service is running and enabled for the selected user). Xtreme Power Conversion Corporation Page 6...
  • Page 7 Most SSH clients display the host key fingerprint at the start of the session. Make sure the fingerprint shown matches the SNMP/Web adapter fingerprint (see ENCRYPTION section for details on figuring out the SSH fingerprint) Xtreme Power Conversion Corporation Page 7...

  • Page 8: Command List

    The command-line interface includes a command auto-completion feature. Normally, typing a command without any parameter displays usage information on the command. A help command is also available. Note that all commands are case-sensitive. Xtreme Power Conversion Corporation Page 8...
  • Page 9 Make sure the file format is correct - unexpected behavior may occur. Start the upgrade with the uploaded firmware upgrade NOTE: FW file to be uploaded via FTP System restart (soft-reset) reboot NOTE: All unsaved changes will be lost Xtreme Power Conversion Corporation Page 9...
  • Page 10 (setting boot-method to DHCP does not forced manual-dns to OFF). However, if the boot method is set through the quick network configuration menu, setting the boot-method to DHCP will also force manual-dns to OFF. Unlike network settings, the DNS settings may become immediately active. Xtreme Power Conversion Corporation Page 10...
  • Page 11 NOTE: DNS settings may be critical for the SNMP/Web adapter operation. Incorrect DNS configuration may com- promise the functionality of other network services. Therefore make sure the DNS is correctly configured, espe- cially when a manual configuration is selected. Xtreme Power Conversion Corporation Page 11...
  • Page 12 Controls access with both Telnet and SSH (Secure SHell) protocols plus SFTP (Secure FTP) File transfer Controls access with FTP NOTE: Both username and passwords are case sensitive. It is recommended to always use lower case for both. Xtreme Power Conversion Corporation Page 12...
  • Page 13 Show the digital certificate fingerprint (also known as thumb- ca-fingerprint nail) for the CA Root Certificate (*) netstat Shows all network connections showlogin Show detailed telnet/ssh login information (*) Refer to the ENCRYPTION section for details. Xtreme Power Conversion Corporation Page 13...
  • Page 14 (*) By running the tmzone command, an interactive menu is launched – follow the on-screen instructions. NOTE: When using the local serial connection, make sure that the terminal emulation is set to VT-100, otherwise the interactive menu may not be rendered correctly. Xtreme Power Conversion Corporation Page 14...
  • Page 15 [e-mail] E-mail address (63 chars max) NOTE: Maximum 8 recipients can be defined. Delete a recipient address delrcpt [e-mail] [e-mail] E-mail address (63 chars max) Send a test mail sendemail [msg] [msg] Test message to be send Xtreme Power Conversion Corporation Page 15...
  • Page 16 (*) Changing the port causes the SNMP Agent to restart. This might have a temporary effect also on trap notifica- tion. (**) Both parameters have a maximum length of 63 chars. If these parameters contain blanks or special characters they shall be specified in between double quotation marks (“...”). Xtreme Power Conversion Corporation Page 16...
  • Page 17 [community] [port] port to which the trap will be sent [port] (optional – default 162) NOTE: Maximum 20 recipients can be defined. Delete a trap address deltraptgt [X.X.X.X] [X.X.X.X] IP-address of the trap target Xtreme Power Conversion Corporation Page 17...
  • Page 18 Caution! Once enabled, this setting may not be reverted. NOTE: 1-ph/SP versions ONLY (*) By running these commands, an interactive menu is launched – follow the on-screen instructions. The menu also provide a complete on-line help section. Xtreme Power Conversion Corporation Page 18...
  • Page 19 NOTE: When the specific alarm handling is disabled, the alarm occurrence will be totally filtered – the alarm will never appear active, it will not be reported by any mean and it will not be logged. Xtreme Power Conversion Corporation Page 19...

  • Page 20: Web Interface

    IP address or the hostname can be used (DNS resolution of the hostname must be ensured in the latter case). You will be presented with the web server initial page. Note that authentication (username / password pair) can be Xtreme Power Conversion Corporation Page 20...

  • Page 21: Navigation Bar

    Protocol Version – the version of the serial protocol used to communicate with the UPS • UPS Attached Devices – identification of the devices attached to the UPS output (as set by the administra- tor). Xtreme Power Conversion Corporation Page 21...
  • Page 22 This page presents the UPS active alarms (if any) with an indication of the time elapsed since the activation (in seconds). Once again, the supported alarms depend on the specific UPS model. For the meaning of each specific alarm refer to the relevant UPS documentation. Xtreme Power Conversion Corporation Page 22...
  • Page 23 Both IEMi and eBoost can be configured for scheduled activation. Particularly, the user may define time intervals when the system will operate in high-efficiency mode for weekdays (Saturday to Friday). These intervals are de- fined by: • Start Time: The hour of the day after which high-efficiency operation is enabled. Xtreme Power Conversion Corporation Page 23...

  • Page 24: System Section

    NOTE: Although the web interface accepts hostnames to identify RCCMD Clients, it is strongly recommended to identify the clients with their IP address. Using symbolic hostnames may cause the network shutdown to fail in case the DNS server is not available, unreachable or mis-configured. Xtreme Power Conversion Corporation Page 24...

  • Page 25: Snmp Section

    Enable checkbox. When disabled, an alarm occurrence is totally filtered – the alarm will never appear active, it will not be reported by any mean and it will not be logged. Xtreme Power Conversion Corporation Page 25...

  • Page 26: Smtp Section

    Service: enable / disable the various service interfaces provided over the network. • CA Root Certificate: link to the Certification Authority root certificate for download an installation in the Trusted CA repository on the selected browser. Refer to the ENCRYPTION section for details. Xtreme Power Conversion Corporation Page 26...

  • Page 27: Save Section

    Agent when this functionality is not used. Refer to the “Security” section of this manual for further details. MIB Structure RFC1628 MIB is available in the upsMIB group. Additional UPS information is available in the GE MIB under the geUPS group Xtreme Power Conversion Corporation Page 27...

  • Page 28: Rfc1628 Mib Objects

    Note that although the SNMP/Web adapter does support these RFC1628 Objects, any specific UPS model may implement only a subset of the above list. As an example, the upsBypass group object will not be available in units where a bypass line is not available. Xtreme Power Conversion Corporation Page 28...

  • Page 29: Network Configuration

    UPS information (e.g. NMS systems), make sure the DHCP server as- signs a fixed IP to the SNMP adapter. NOTE: For details on BOOTP and DHCP protocol refer respectively to RFC951 and RFC2131. Xtreme Power Conversion Corporation Page 29...

  • Page 30: Dns Configuration

    A detailed description of the installation and configuration steps is out of the scope of this document – for details please refer to the applicable product documentation (User Manual). However, there are a few general recommendations. Xtreme Power Conversion Corporation Page 30...
  • Page 31 DNS server is not available or unreachable. • The entire network infrastructure, including routers, switches, hubs, etc. must be powered by the • UPS. Otherwise it may not be possible to reach all clients during Network Shutdown. Xtreme Power Conversion Corporation Page 31...
  • Page 32 Clearly, the RCCMD Client acting as Relay becomes an important link in the Network Shutdown process, as it both receives and sends RCCMD Shutdown commands. This node and related network connectivity (routers, switches and hubs) shall therefore be protected by the UPS. Xtreme Power Conversion Corporation Page 32...

  • Page 33: Remote Monitoring & Diagnostics (Rm&D) License Required

    128 bit strength. Please note that this data Encryption uses HTTPS Communication via TCP Port num- ber 443. This mandates that TCP Port 443 should not be blocked in the Ethernet firewall of the facility to Xtreme Power Conversion Corporation Page 33...
  • Page 34 Check the internet Connection, open any standard Web browser from the Computer and access any external website ( ex: try to open Google page, www.google.com). 3. Please check the DNS & IP Settings assigned to the SNMP/Web adapter are Correct and in the sub-domain as GPRS Router Xtreme Power Conversion Corporation Page 34...

  • Page 35: Security

    These access rights should be restricted to professional users (e.g. (rw) Network Administrators). Read-only access Access only for reading. Can access most settings but cannot modify them. Most users (ro) are expected to be created with this profile. Xtreme Power Conversion Corporation Page 35...

  • Page 36: Services (Access Methods)

    The SSH server is authenticated using a host key as identification. Most SSH clients display the host key fingerprint at the start of the SSH session. Below is an example from a popular SSH client (putty): Xtreme Power Conversion Corporation Page 36...
  • Page 37 SFTP does not provide security by itself but expects the underlying protocol to provide that. Therefore, the key fingerprint can be verified exactly in the same way as with SSH. Below is a sample from a popular SFTP client (sftp): Xtreme Power Conversion Corporation Page 37...
  • Page 38 Below is a sample of the results of these checks, when browser attempts to establish an HTTP connection to the web server embedded in the SNMP/Web adapter (the sample is take from Internet Explorer, but similar indications can be obtained with the most common browsers): Xtreme Power Conversion Corporation Page 38...
  • Page 39 In order to clear this final warning the user may generate a new server certificate so that the common name matches the DNS name / IP address of the SNMP/Web adapter. The server certificate is generated by injecting Xtreme Power Conversion Corporation Page 39...

  • Page 40: Customer Responsibility

    The SNMP/Web adapters provide an encryption-protected alternative for the main access methods: • Web interface: use HTTPS (SSL – Secure Socket Layer) protocol • Remote console interface: use SSH (Secure Shell) protocol • File transfer: use SFTP (Secure FTP) Xtreme Power Conversion Corporation Page 40...

  • Page 41: Other Functionalities

    (that is, generated on the fly upon request) picturing the current UPS status. The page is available as a single-line text page, no HTML, no authentication required. The page location is http://<IP or Hostname>/ge_alarm.asp. Xtreme Power Conversion Corporation Page 41...
  • Page 42 The parameter can be set to a value between 1 and 5, where 1 is no filtering/averaging and 5 is highest filtering. Default value: 3 Note: it is not recommended to change this setting. Xtreme Power Conversion Corporation Page 42...

  • Page 43: Maintenance

    The logs can also be stored in a file and downloaded from the adapter. In order to download the log files, inject the logdump command at the console. This will create ups.log and sys.log in the FTP area. The files can then be downloaded via ftp or sftp. Xtreme Power Conversion Corporation Page 43...

  • Page 44: Troubleshooting

    Verify username and password used. Verify that the user has been Cannot login to the local console correctly defined and configured by the administrator. Check the settings of the terminal application: Cannot use interactive menus Terminal emulation VT-100 Xtreme Power Conversion Corporation Page 44...

  • Page 45: Troubleshooting Network Connection

    Also, make sure the relevant user configuration allows access to the adapter using the selected interface. Should you consider contacting your support interface for addressing network connection issues pls. attach an of log the network communication (i.e. capture network traffic with a network protocol analyser). Xtreme Power Conversion Corporation Page 45...

  • Page 46: Troubleshooting Web Access

    • If the update is successful, but the actual time does not correspond to the expected value, verify that time-zone setting. Note that the time-zone setting also controls the daylight saving setting. Xtreme Power Conversion Corporation Page 46...

  • Page 47: Troubleshooting E-Mail Notification (Smtp)

    If the SMTP server requires authentication, verify the account settings on the SNMP/Web adapter. With reference to Authentication, the embedded e-mail client only supports the CRAM-MD5 and LOGIN mecha- nisms. Make sure the e-mail server supports at least one of these mechanisms. Xtreme Power Conversion Corporation Page 47...

  • Page 48: Troubleshooting Network Shutdown

    Finally, both the SNMP/Web adapter and the RCCMD Clients log their RCCMD activity. The analysis of the logfiles may provide useful hints on the actual RCCMD communication and the eventual root cause of the problem. Xtreme Power Conversion Corporation Page 48...

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