HIKVISION DS-9600NI-I16 DS-9616NI-I16 User Manual page 201

set?
Reason
1. The recording schedule is incorrect.
2. The motion detection event setting is incorrect.
3. HDD exception.
Solution
1. The recording schedule is setup correctly by following the steps listed in Configuring
Record/Capture Schedule.
2. The motion detection area is configured correctly. The channels are being triggered for motion
detection (See Configuring Motion Detection).
3. Check if the device has installed HDD.
Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
Check if the HDD is broken. You can change it, and try again.
17.2.13 Why is the video sound quality not good?
Reason
1. The audio input device does not have a good effect in sound collection.
2. Interference in transmission.
3. The audio parameter is not properly set.
Solution
1. Check if the audio input device is working properly. You can change another audio input
device, and try again.
2. Check the audio transmission line. Ensure all lines are well connected or welded, and there is
no electromagnetic interference.
3. Adjust the audio volume according to the environment and audio input device.
Network Video Recorder User Manual
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