Motorola V3 Service Manual
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Motorola V3 Service Manual

Motorola V3 Service Manual

Digital wireless telephone
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Level 1 and 2 Service Manual
V3
Digital Wireless Telephone
V3 GSM 850/900/1800/1900 MHz GPRS

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Summary of Contents for Motorola V3

  • Page 1 Level 1 and 2 Service Manual Digital Wireless Telephone V3 GSM 850/900/1800/1900 MHz GPRS...

  • Page 3: Table Of Contents

    1 and 2 Contents Level 1 and 2 Service Manual Contents 6809485A72-O Introduction ................. 5 Product Identification .
  • Page 4 Contents July 30, 2004 6809485A72-O...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications Speech Coding Function Specification Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps July 30, 2004 6809485A72-O...

  • Page 11: Product Overview

    (SMS) text messaging, and includes personal information manager (PIM) functionality. The V3 is a quad-band phone that allows roaming within the GSM 900 MHz, GSM 850 MHz, 1800 MHz digital cellular system (DCS), and 1900 MHz PCS bands. V3 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies.
  • Page 12 Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone’s memory. V3 telephones also include a voice recorder that allows up to 2 minutes of personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.
  • Page 13 User must subscribe to a caller line identification service through their service provider. Other Features Detailed descriptions of these and other V3 features can be found in the appropriate user’s guide listed in the “Related Publications” section toward the end of this manual.

  • Page 14: General Operation

    General Operation Controls, Indicators, and Input / Output (I/O) Connections The V3 series telephone’s controls are located on the sides of the flip and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
  • Page 15 Color Display The V3 wireless phones feature a 64k color Thin Film Transistor (TFT) 176x220 pixel display. Display animation makes the phone’s menus move smoothly as the user scrolls up and down. Turn animation off to conserve the battery.

  • Page 16: User Interface Menu Structure

    General Operation roams, or seeks another network. • Message Waiting Indicator. Appears when the phone receives a text mes- sage. This is a network-dependent feature. • Voice Message Waiting Indicator. Appears when a voicemail message is received. This is a network-dependent feature. •...

  • Page 17: Alert Settings

    Level 1 and 2 Service Manual General Operation Alert Settings V3 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time. ➧ Pressing either volume key will mute the alert.
  • Page 18 General Operation July 30, 2004 6809485A72-O...

  • Page 19: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 20: Disassembly

    Disassembly Disassembly The procedures in this section provide instructions for the disassembly of V3 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 21 Level 1 and 2 Service Manual Disassembly Lift the end of the battery first, then remove it from the phone. See Figure 2. Battery 031828o Figure 2. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 22: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery cover and battery as described in the procedures. 031829o Figure 3. Removing the SIM Slide the SIM card out of the phone as shown in Figure 3. Carefully lift the SIM from the phone. To replace, insert the SIM into the holder, ensuring the keyed corner of the SIM faces the outward edge of the phone.

  • Page 23: Removing And Replacing The Rear Housing

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, and SIM as described in the procedures. In addition to 2 screws, the rear housing assembly is fastened with plastic latches.
  • Page 24 Disassembly Release the four housing latches by inserting the pointed end of the plastic disassembly tool into the openings on the rear housing. Housing Latch Housing Latch Housing Latch Housing Latch 040701o Figure 5. Removing the Rear Housing Latches July 30, 2004 6809485A72-O...
  • Page 25 Level 1 and 2 Service Manual Disassembly Carefully rotate the rear housing away from the front housing and flip assembly. Disassembly Tool FLEX Connector 040710o Figure 6. Removing the Rear Housing Assembly The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 26: Removing And Replacing The Antenna

    Disassembly Removing and Replacing the Antenna Remove the battery cover, battery, SIM, and rear housing assembly as described in the procedures. Use the metal tweezers to grasp the rubber antenna grommets and carefully remove them from the antenna assembly. See Figure 7. Set the rubber grommets aside for reuse.
  • Page 27 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to release the antenna assembly as shown in Figure 8. Disassembly Tool Antenna Assembly 040712o Figure 8. Removing the Antenna Assembly Carefully lift the antenna assembly away from the phone. To replace, align the antenna assembly to the phone.

  • Page 28: Removing And Replacing The Transceiver Board Assembly

    Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, antenna, rear housing and battery tray as described in the procedures Lift the transceiver board assembly out of the front housing with the metal tweezers.

  • Page 29: Removing And Replacing The Flip Assembly Cover

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Cover Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Remove the 4 flip assembly screw caps. Use the T-5 driver to remove the 4 screws from the flip assembly (see Figure 10).
  • Page 30 Disassembly Use the disassembly tool to gently pry off the flip cover (see Figure 11). Flip Assembly Cover Disassembly Tool 040722o Figure 11. Separating the Flip Assembly Cover Remove the smart buttons on the side of the flip assembly. Set them aside for reassembly.
  • Page 31 Level 1 and 2 Service Manual Disassembly Lift the flip cover away from the flip assembly. Be careful not to damage the display flex cable (see Figure 12). 040723o Figure 12. Removing the Flip Assembly Cover To replace, insert the smart buttons into the phone. Ensure the buttons contact their respective switches on the display assembly.

  • Page 32: Removing And Replacing The Camera Assembly

    Disassembly Removing and Replacing the Camera Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly, flip assembly cover, and CLI lens cover as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 33: Removing And Replacing The Display Module Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, SIM, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
  • Page 34 Disassembly Carefully lift the display lens away from the flip assembly. Display Module Figure 15. Removing the Display Module Assembly To replace, align the display module assembly to the flip assembly. Carefully lower the display module into the flip assembly. Ensure that all of the display none of the display assembly components are damaged.

  • Page 35: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 16.
  • Page 36 Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 37: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola V3 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 38 Troubleshooting Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14 Set audio level 14 5*0*15...

  • Page 39: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 40 Troubleshooting Table 4. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly weak or distorted. board assembly defective. as described in the procedures.

  • Page 41: Programming: Software Upgrade And Flexing

    Contact your local technical support engineer for information about equipment and procedures for flashing and flexing.Part Numbers The following information is provided as a reference for the parts associated with V3 telephones. Related Publications Motorola V3 User’s Guide, English 6809485A72-O July 30, 2004...

  • Page 42: Exploded View Diagram

    Troubleshooting Exploded View Diagram 1 1 0 031826o Figure 17. Exploded View Diagram July 30, 2004 6809485A72-O...

  • Page 43: Exploded View Parts List

    1590048N01 RF Grommet To order parts please use the following Link: https://wissc.motorola.com/wissc_root/main/BrowserOK.html (Password is Required) For information on ordering parts please contact EMEA at + 49 461 803 2690. There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.

  • Page 44: Accessories

    Troubleshooting Accessories Table 6. Accessories Part Description Part Number Headset, FM stereo radio SYN8609 Headset, with send/end button SYN8419 Headset, retractable SYN8284 Neckloop, hands-free (compatible with T-coil hearing aids) SYN7875 Holster SYN8454 July 30, 2004 6809485A72-O...
  • Page 45 1 and 2 Index Level 1 and 2 Service Manual Index 6809485A72-O mechanical serial number 35 product 5 alert setting indicator 16 IMEI 36 alert settings 17 in use indicator 15 antenna, removing and replacing 26 indicators alert setting 16 battery level 16 battery in use 15...
  • Page 46 Index regulatory agency compliance 5 related publications 41 text entry 13 removing tools and test equipment 19 antenna 26 transceiver board assembly, removing and replacing 28 battery 17, 20 troubleshooting 37 battery housing 20 manual test mode 37 camera assembly 32 manual test mode commands 37 flip assembly 29 flip display module assembly cover 33...
  • Page 48 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

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