Tescom TEOS 400E-EB PRO User Manual
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Tescom TEOS 400E-EB PRO User Manual

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TEOS 400E-EB PRO 10-30kVA
USER MANUAL
Βόλου 7, 183 46 Μοσχάτο
Volou 7, 18 346, Moschato, Greece
+30 210 9590080
info@tescom-ups.gr
www.tescom-ups.gr

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  • Page 1 TEOS 400E-EB PRO 10-30kVA USER MANUAL Βόλου 7, 183 46 Μοσχάτο +30 210 9590080 www.tescom-ups.gr Volou 7, 18 346, Moschato, Greece info@tescom-ups.gr...
  • Page 2 TEOS 400E-EB PRO 10-30kVA USER MANUAL Preface Usage The manual contains information on installing, using, operation and maintenance of the Tower UPS. Please carefully read this manual prior to installation. Users Technical Support Engineer Maintenance Engineer Note Our company is providing a full range of technical support and services. Customer can contact our local office or customer service center for help.

  • Page 3: Table Of Contents

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Contents 1.Important Safety Precautions......................1 General Information........................1 UPS Safety..........................1 Battery Safety..........................2 Description of Symbols.......................3 2. Product Introduction........................4 2.1 Introduction........................... 4 2.2 System Configuration......................4 2.3 Operation Mode........................4 2.3.1 Normal Mode......................4 2.3.2 Battery Mode......................
  • Page 4 TEOS 400E-EB PRO 10-30kVA USER MANUAL 4. LCD Panel............................. 21 4.1 Introduction......................... 21 4.2 LCD panel for Cabinet......................21 4.2.1 LED Indicator......................21 4.2.1 Alarm........................21 4.2.2 LCD Menu structure....................22 4.2.3 Home page....................... 22 4.2.4 System........................23 4.2.5 Alarm........................28 4.2.6 Control........................29 4.2.7Settings........................30...

  • Page 5: Important Safety Precautions

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 1.Important Safety Precautions General Information Please read the "safety precautions" carefully before installing and using this  product to ensure correct and safe installation and use. Please keep this manual properly. UPS must be installed, tested and maintained by an engineer authorized by the ...

  • Page 6: Battery Safety

    TEOS 400E-EB PRO 10-30kVA USER MANUAL connection and battery polarity to ensure correct connection. In order to ensure personal safety and the normal use of UPS, UPS shall be reliably grounded before use. UPS can be used for resistive and capacitive (such as computers), resistive and ...

  • Page 7: Description Of Symbols

    TEOS 400E-EB PRO 10-30kVA USER MANUAL skin and eyes. In case of exposure into the electrolyte, wash immediately with plenty of water and go to the hospital for examination. Description of Symbols The following symbols used herein have the following meaning.

  • Page 8: Product Introduction

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 2. Product Introduction 2.1 Introduction The UPS supplies stable and uninterrupted power for the important load. It can eliminate the power supply surge, instantaneous high/low voltage, harmonic and frequency offset pollution, to provide high quality electrical energy to costomers.

  • Page 9: Battery Mode

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig 2-2 Normal mode operation diagram 2.3.2 Battery Mode Upon failure of the AC mains input power, the inverter of power modules, which obtain power from the battery, supply the critical AC load. There is no interruption in power to the critical load upon failure.

  • Page 10: Maintenance Mode (Manual Bypass)

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 2-4 Bypass mode operation diagram 2.3.4 Maintenance Mode (Manual Bypass) A manual bypass switch is available to ensure continuity of supply to the critical load when the UPS becomes unavailable e.g. during a maintenance procedure. (See Fig.2-5).

  • Page 11: Auto-Restart Mode

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig.2-6 ECO Mode operation diagram Note There is a short interruption time (less than 10ms) when transfer from ECO mode to battery mode, it must be sure that the interruption has no effect on loads.

  • Page 12: Ups Structure

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 2.4 UPS Structure 2.4.1 UPS Configuration The UPS configuration is provided in Table 2.1 Table2.1 UPS Configuration Item Components Quantity Remark Circuit Breakers Standard Dual Input Standard Standard Backup Type(S) Parallel Card, Optional Dry Contact Card...
  • Page 13 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 2-9 10/15 kVA back appearance (Long backup type) Fig. 2-10 10-20kVA back appearance (Standard backup type)
  • Page 14 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 2-11 30kVA back appearance Note The Standard product is configured with single input; the dual-input option is available, with an additional breaker for the main input. Table2.2 UPS Configuration Item Description The touch screen LCD...

  • Page 15: Installation Instruction

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 3. Installation Instruction 3.1 Location As each site has its requirements, the installation instructions in this section are to act as a guide for the general procedures and practices that should be observed by the installing engineer.

  • Page 16: Installation Tools

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 20kVA Long Backup Type 250*760*700mm 33kg 20kVA Standard Backup Type 250*680*560mm 145kg(40PCS 9AH Batteries Included） 30kVA Long Backup Type 250*800*650mm 42kg 30kVA Standard Backup Type 250*800*930mm 215kg(60PCS 9AH Batteries Included） 3.1.4 Installation Tools DANGER To ensure safety, installation tools for live operation shall be insulated.

  • Page 17: Positioning

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 7. Move the cabinet to the installation position. Attention Be careful while removing to avoid scratching the equipment. Attention The waste materials of unpacking should be disposed to meet the demand for environmental protection.

  • Page 18: Battery

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Attention Auxiliary equipment is needed when the mounting floor is not solid enough to support the cabinet, which helps distribute the weight over a larger area. For instance, cover the floor with iron plate or increase the supporting area of the anchor bolts.

  • Page 19: Power Cables

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig.3-3 Cable entry 3.6 Power Cables 3.6.1 Specifications The UPS power cables are recommended in Table 3.3. Table 3.3 Recommended cables for power cables Contents 10kVA 15kVA 20kVA 30kVA Main Input Current(A) Main Input Cable Section（mm²）...

  • Page 20: Specifications For Power Cables Terminal

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Battery Input current(A) 106A Battery Input Cable Section（mm²） Cable Section（mm²） Note The recommended cable section for power cables are only for situations described below： Ambient temperature：30℃.  AC loss less than 3%， DC loss less than 1%， The length of the AC power cables are no longer ...

  • Page 21: Connecting Power Cables

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 3.6.4 Connecting Power Cables The steps of connecting power cables are as follows: 1. Verify that all the switches of the UPS are completely open and the UPS internal maintenance bypass switch is open. Attach necessary warning signs to these switches to prevent unauthorized operation.

  • Page 22: Control And Communication Cables

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Attention The operations described in this section must be performed by authorized electricians or qualified technical personnel. If you have any difficulties, contact the manufacturer or agency. Warning Tighten the connections terminals to enough torque moment, refer to Table 3.3, and please ...

  • Page 23: Communication Interface

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Default: None Ground for Vcc Output dry contact-1, 7-9(Normally open) function is settable. Default: None OUT _DRY1_NO If used for BCB_DRV,6-7, provide +15V voltage， 20mA drive signal Output dry contact-1, 8-9(Normally closed) function is settable.
  • Page 24 TEOS 400E-EB PRO 10-30kVA USER MANUAL the network communication of UPSs and convenient centralized monitoring and management of each UPS. Please refer to supporting operation instruction for details. 4G card allows UPS to connect the Internet through 4G data (local SIM card is required), and the server for data communication, and UPS may be monitored online through computer or mobile phone.

  • Page 25: Lcd Panel

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 4. LCD Panel 4.1 Introduction This chapter introduces the functions and operator instructions of the operator control and display panel in detail, and provides LCD display information, including LCD display types, detailed menu information, prompt window information and UPS alarm information.

  • Page 26: Lcd Menu Structure

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Attention When bypass frequency is over track, there is interruption time(less than 10ms) for transferring from bypass to inverter. 4.2.2 LCD Menu structure The menu structure of the monitoring display interface is shown in Fig. 4-2.

  • Page 27: System

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Table 4-3 Function description of interface area Area Function description Main menu Level 1 menu, including home page, system, alarm, control, settings, password login. The control and the settings are displayed in gray before login by password.
  • Page 28 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 4-4 Input interface Table 4-6 Description of input interface Display item Description Voltage (V) Mains input phase voltage Current (A) Mains input phase current Frequency (Hz) Mains input frequency Mains input Power factor Bypass The menu interface of the bypass input is shown in Fig.
  • Page 29 TEOS 400E-EB PRO 10-30kVA USER MANUAL Display item Description Frequency (Hz) Bypass input frequency Bypass input Power factor Battery The interface menu of battery input is shown in Fig. 4-6, and the interface description is shown in Table 4-8. Fig. 4-6 Battery interface...
  • Page 30 TEOS 400E-EB PRO 10-30kVA USER MANUAL Table 4-9 Description of output interface Display item Description Voltage (V) AC output phase voltage. Current (A) AC output phase current. Frequency (Hz) AC output frequency. Load ratio (%) Load rate of each phase of the machine, i.e. the ratio of actual power to rated power.
  • Page 31 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 4-9 Statistics interface Table 4-11 Description of statistics interface Display item Description Bypass runtime (min) Accumulative operation time of UPS in bypass output status Inv. Runtime (min) Accumulative operation time of UPS in inverter output status...

  • Page 32: Alarm

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Table 4-12 Description of Interface Display item Description Production serial number of this machine. Contact information of after-sales service providers. Manufacturer Manufacturer of this machine. Website Website of manufacturer of this unit. HMI version Program version of HMI display system.

  • Page 33: Control

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Table 4-14 Description of history record interface Display item Description Record number, which is listed in reverse order, that is to say the latest record is in the front. Location Displays the module number of the current record source.

  • Page 34: 7Settings

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 4-13 Maintenance interface Table 4-16 Description of maintenance interface Control item Description Mute Mute the buzzer Clear history Clear history Faults Clear Clear the fault Bat Test1 UPS transfer to battery discharge mode to test if the battery is normal. Bypass must be in normal condition, the battery capacity should be above 25%.
  • Page 35 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 4-14 Common setting interface Table 4-17 Description of common setting interface Setting item Default Options Description Language English English Display in English. YYYY-MM-DD 2016-01-01 2000-01-01~2099-12-31 Set the current date. Time 00:00:00 00:00:00~23:59:59 Set the current time.
  • Page 36 TEOS 400E-EB PRO 10-30kVA USER MANUAL Dry contact settings The interface of dry contact setting menu is shown in Fig. 4-16, and the interface description is shown in Table 4-19. Fig. 4-16 Dry contact setting interface Table 4-19 Description of dry contact setting interface...
  • Page 37 TEOS 400E-EB PRO 10-30kVA USER MANUAL INTERFACE Name Function Grid Fault Grid Fault warning Low.Bat.vol The battery voltage is low Load on The UPS is in bypass mode bypass Output Dry Load on INV The UPS is in INV mode...
  • Page 38 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig. 4-18 Advanced parameters interface Table 4-21 Description of advanced parameters interface Setting item Default Options Description Select the corresponding working mode Normal/ECO/Self-ag according to user needs. It is normal Working mode Normal e/ Parallel mode working mode in general.
  • Page 39 TEOS 400E-EB PRO 10-30kVA USER MANUAL Setting item Default Options Description Transformer coil Set the output transformer coil turns ratio. settable turns ratio +10%, +15%, +20%, Upper limit: +10%, +15%, +20%, +25% Byp volt up limt +15% +25% -10%, -15%, -20%,...

  • Page 40: Event List

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Setting item Default Options Description Cell 1.65 Set according to the needs. 1.6~1.85 voltage for 0.6C Cell 1.75 1.65~1.9 Set according to the needs. voltage for 0.15C 1440 1~3000h Set according to the needs.
  • Page 41 TEOS 400E-EB PRO 10-30kVA USER MANUAL ECO bypass undervoltage rapidly Byapss voltage abnormal in ECO model ECO bypass overfrequence Byapss frequence abnormal in ECO model ECO bypass underfrequence Byapss frequence abnormal in ECO model ECO bypass undervoltage rapidly Bypass undervoltage rapidly in ECO model...
  • Page 42 TEOS 400E-EB PRO 10-30kVA USER MANUAL Battery hardware overvoltage Battery hardware overvoltage failure failure Battery charging overcurrent Battery charging overcurrent Battery discharging overcurrent Battery discharging overcurrent Open circuit of charger switch Charger relay is open Charger switch short circuit Charger relay short circuit...
  • Page 43 TEOS 400E-EB PRO 10-30kVA USER MANUAL Inverter module 105% overload Inverter Over Load 105%Timeout Inverter module 110% overload Inverter Over Load 110%Timeout Inverter module 125% overload Inverter Over Load 125%Timeout Inverter module 150% overload Inverter Over Load 150%Timeout Short circuit of inverter output...

  • Page 44: Operations

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 5. Operations 5.1 UPS Start-up 5.1.1 Start from Normal Mode The UPS must be started up by commissioning engineer after the completeness of installation. The steps below must be followed： 1. Ensure all the circuit breakers are open and the UPS output is not shorted..

  • Page 45: Procedure For Switching Between Operation Modes

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 5.2 Procedure for Switching between Operation Modes 5.2.1 Switching the UPS into Battery Mode from Normal Mode The UPS transfers to Battery model immediately after input circuit breaker disconnects from the utility. 5.2.2 Switching the UPS into Bypass Mode from Normal Mode Follow the path by selecting the icon of “ON”...

  • Page 46: Switching The Ups Into Normal Mode From Maintenance Bypass Mode

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig.5-1 the cover of maintenance bypass breaker Waring Once the cover on the maintenance bypass breaker is removed, the system will transfer to bypass mode automatically. Waring Before making this operation, confirm the messages on LCD display to be sure that bypass supply is regular and the inverter is synchronous with it, so as not to risk a short interruption in powering the load.

  • Page 47: Battery Maintenance

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 2. Turn off the maintenance bypass switch and fix the protection cover, and then the load is powered through bypass. The rectifier starts followed by the inverter. 3. After 60S, the system transfers to Normal mode.

  • Page 48: Installation Of Parallel Operation System

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig .5-3 EPO Button 5.5 Installation of Parallel Operation System 5.5.1 Parallel system diagram Up to four UPS could be paralleled，with a diagram as shown in Fig.5-4. Fig. 5-4 Parallel diagram The parallel board is located at the back of the UPS cabinet.

  • Page 49: Parallel System Setting

    TEOS 400E-EB PRO 10-30kVA USER MANUAL All the parallel cables are designed to be shielded and double insulated, and are connected between the UPS to form a loop as shown below in Fig.5-5. Fig.5-5 Parallel connection 5.5.2 Parallel system setting Parallel system connection For field installation, please connect the cables according to Fig.5-6 and Fig.5-8.
  • Page 50 TEOS 400E-EB PRO 10-30kVA USER MANUAL Set “System Work Mode” to “Parallel mode”, and set the “Parallel Num” to the number of units in parallel. For the setting of device ID with a system of 3 units in parallel, for example, set the number from 0 to 2 for these 3 units accordingly.

  • Page 51: Maintenance

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 6. Maintenance This chapter introduces UPS maintenance, including the maintenance instructions of power module and monitoring bypass module and the replacement method of dust filter. 6.1 Precautions 1. Only certified engineers are authorized to maintain the UPS.
  • Page 52 TEOS 400E-EB PRO 10-30kVA USER MANUAL Warning Daily inspection is very important! Check and confirm the battery connection is tightened regularly, and make sure there is no abnormal heat generated from the battery. Warning If a battery has leakage or is damaged, it must be replaced, stored in a container resistant to sulfuric acid and disposed of in accordance with local regulations.

  • Page 53: Product Specification

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 7. Product Specification This chapter provides the specifications of the product, including environmental characteristics mechanical characteristics and electrical characteristics. 7.1 Applicable Standards The UPS has been designed to conform to the following European and international standards: Table 7.1 Compliance with European and International Standards...

  • Page 54: Mechanical Characteristic

    TEOS 400E-EB PRO 10-30kVA USER MANUAL 7.3 Mechanical Characteristic Table 7.3 Mechanical Characteristics for Cabinet Model 10kH/10kS 15kH/15kS 20kH/20kS 30kH/30kS Unit Dimension 250*720*560 250*720*560 250*840*650 250*720*560 250*800*700 250*800*700 250*840*930 W×D×H Weight 31/82 33/131 33/145 42/215 Color BLACK,RAL 7021 Protection Level IP20 IEC（60529）...
  • Page 55 TEOS 400E-EB PRO 10-30kVA USER MANUAL Voltage precision ±1%(Linear Load ) Frequency precision 0.1Hz Synchronized Range Settable, ±0.5Hz ~ ±5Hz, default ±3Hz Synchronized Slew Rate Settable, 0.5Hz/S ~ 3Hz/S, default 0.5Hz/S Transient Response <5% for step load (20% - 80% -20%) Transient recovery <...

  • Page 56: Annex A Installation Of Internal Battery

    TEOS 400E-EB PRO 10-30kVA USER MANUAL Annex A Installation of internal battery For 10kVA to 30kVA standard UPS, the internal batteries is not provided as standard; if required, please contact your local agency. There are 20 batteries of 9AH to be installed for 10kVA.
  • Page 57 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig.6-2 is the installation of battery of the 15-20kVA standard UPS. 1．Dismantle the covers and crossbeams 2．Install battery and fix the crossbeams 3.Connect the battery cable according to 4．Recover the cover the series number Installation of battery the 15-20kVA standard UPS Fig.6-2...
  • Page 58 TEOS 400E-EB PRO 10-30kVA USER MANUAL Fig.6-3 is the installation of battery of the 30kVA standard UPS. 1． Dismantle the covers and crossbeams 2． Install battery and fix the crossbeams...
  • Page 59 TEOS 400E-EB PRO 10-30kVA USER MANUAL 3． Connect the battery cable according to the series number 4． Recover the cover Installation of battery the 30kVA standard UPS Fig.6-3 Warning Make sure the polarity of the battery is correct according to the diagrams above.
  • Page 60 TEOS 400E-EB PRO 10-30kVA USER MANUAL Βόλου 7, 183 46 Μοσχάτο +30 210 9590080 www.tescom-ups.gr Volou 7, 18 346, Moschato, Greece info@tescom-ups.gr...

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