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q
Make sure that the monitor refresh rate is correct.
q
Note any symptoms, messages, error codes, or beeps.
q
Make sure that there are no diskettes or CDs in the drives.
002 - DOES AN IBM LOGO SCREEN APPEAR? (YES, READ AHEAD.
NO, GO TO STEP 004.)
q
Insert the diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS PROGRAM FROM THE
DISKETTE DRIVE? (YES, READ AHEAD. NO, GO TO STEP 004.)
q
Follow the instructions on the screen and select Utility from the
diagnostics program menu.
q
Select Tech Support Form from the menu, press F5 to execute, then
generate a system configuration report.
q
Compare the system configuration list with the actual devices installed in
system.
NOTE: If necessary, remove the machine cover and visually compare the
devices installed in system to those shown in the system
configuration report.
q
Go to step 006.
004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR?
(YES, READ AHEAD. NO, GO TO STEP 005)
q
Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-
8.
q
End.
2-5
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