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17.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Note: Note the information on unsuitable cleaning
products. → Page 16
Requirement: The hob has cooled down.
Remove heavy soiling using a glass scraper.
1.
Clean the hob with a cleaning product for glass
2.
ceramic.
Follow the cleaning instructions on the product
packaging.
18 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 18
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord or the appliance power cable of
▶
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.
18.1 Information on display panel
Fault
None
All displays flash
Cause and troubleshooting
There has been a power cut.
Check the household fuse for the appliance.
1.
2.
Check whether there has been a power failure by trying other electrical appliances.
The control panel is wet or objects are lying on it.
Dry the control panel or remove the object.
▶
Several hotplates have been used over a prolonged period at high power settings. The hot-
plate has been switched off to protect the electronics.
Wait a while.
1.
Touch any touch field.
2.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Despite being switched off by
therefore been switched off.
Wait a while.
1.
Touch any touch field.
2.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Tip: You can achieve good cleaning results using a
special sponge for glass ceramic.
17.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡ Note the information on unsuitable cleaning
products. → Page 16
¡ Do not use the glass scraper.
Clean the hob frame with hot soapy water and a soft
1.
cloth.
Wash new sponge cloths thoroughly before use.
Dry with a soft cloth.
2.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
, the electronics have become hot again. All hotplates have
Troubleshooting en
17
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