Table of Contents
Advertisement
en Cleaning and servicing
Cleaning and servicing
9 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
9.1 Cleaning products
You can obtain suitable cleaning products and glass
scrapers from customer service, the online shop or a
retailer.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Never use unsuitable cleaning products.
▶
Unsuitable cleaning products
¡ Undiluted detergent
¡ Detergent intended for dishwashers
¡ Abrasive cleaners
¡ Aggressive cleaning products such as oven spray
or stain remover
¡ Abrasive sponges
¡ High-pressure or steam jet cleaners
9.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Troubleshooting
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 11
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
10.1 Information on display panel
Fault
None
All displays flash
10
Cause and troubleshooting
There has been a power cut.
Check the household fuse for the appliance.
1.
Check whether there has been a power failure by trying other electrical appliances.
2.
The control panel is wet or objects are lying on it.
Dry the control panel or remove the object.
▶
Note: Note the information on unsuitable cleaning
products. → Page 10
Requirement: The hob has cooled down.
Remove heavy soiling using a glass scraper.
1.
Clean the hob with a cleaning product for glass
2.
ceramic.
Follow the cleaning instructions on the product
packaging.
Tip: You can achieve good cleaning results using a
special sponge for glass ceramic.
9.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡ Note the information on unsuitable cleaning
products. → Page 10
¡ Do not use the glass scraper.
Clean the hob frame with hot soapy water and a soft
1.
cloth.
Wash new sponge cloths thoroughly before use.
Dry with a soft cloth.
2.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
Advertisement
Table of Contents
