Troubleshooting - Server SERVE BETTER CP-1/2 Manual

TROUBLESHOOTING

PROBLEMS WITH FLOW OR PORTIONS?
• Clean pump.
• Food product may be too thick or contain
a solid that will not pass through pump.
• If used: Ensure gaging collar(s) are undamaged
and properly installed on head tube.
PLUNGER DOESN'T RETURN
TO TOP AFTER DISPENSING?
• Ensure that the spring is functional.
Replace broken spring if necessary.
• Ensure that the washer is installed
between the spring and piston head.
FOOD PRODUCT OOZES OUT
AROUND LOCKING COLLAR?
• Ensure seal is properly installed on piston.
TIP: Seal has a slight taper.
Install with flat side towards
top, flared side down.
PUMP DRIPS?
• Clean discharge tube with supplied brush.
• Inspect all o-rings. Replace if damaged.
• Food product may be too thin.
Visit www.Server-Products.com for more tips.
SERVER PRODUCTS
LIMITED WARRANTY
Server Products equipment is backed by a
two-year limited warranty against defects in
materials and workmanship.
For complete warranty information go to:
www.Server-Products.com
NEED HELP?
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
1.262.628.5600
SPSALES@SERVER-PRODUCTS.COM
Page 8
GENERAL SERVICE,
REPAIR OR RETURNS
Before sending any item to Server Products
for service, repair, or return, contact Server
Products customer service to request a Return
Authorization Number. Merchandise must be
sent to Server Products with this number. Service
is extremely prompt. Typically, units are repaired
and ship out within 48 hours of receipt.
Merchandise being returned for credit must be in
new and unused condition and not more than 90
days old and will be subject to a 20% restocking
charge.
Please be prepared with your Model, P/N and
Series located on the lid of the unit.
Example:
MODEL SERIES
XXXX ##X ##X
P/N
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Manual 01795-RevA 083116