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Fault Diagnosis
Fault Diagnosis
Condensation / Humidity / Leakage
Fault
Moisture on food or glass plates
Compressor evaporation tray overflowing
Compressor
Fault
Compressor too hot
2020-08-03_58300000002379_ara_en_p
Possible cause
Compressor runtime reduced due to low ambient tem-
perature
Temperature insufficiently distributed
Incorrect installation - no ventilation
Incorrect installation - door does not close completely
There is gap between the door and the door's sealing
due to an incorrect appliance installation or uninten-
tional jamming of a sealing part, which inhibits the
door from closing tightly.
Appliance error - door does not close completely
Appliance error - evaporation tray incorrectly moun-
ted / defective
Operating errors - door is not closed properly for long
periods of time
Operating errors - placing hot goods into appliance
Operating errors - storing high degree of moisture food
not packed
Possible cause
Leak in refrigeration circuit
Copyright by BSH Hausgeräte GmbH
Troubleshooting
▶
Set lower cooling temperature in order to increase compressor
runtime.
Valid only for appliances with internal fan.
Check fans.
▶
1. Check appliance installation.
2. Ensure that appliance is ventilated properly (see Installation instruc-
tion).
▶
Check door installation.
1. Check door hinges.
2. Check door sealing.
1. Check evaporation tray installation.
2. Check evaporation tray for mechanical damage.
Advise customer:
▶
Ensure that door is closed properly.
Storing of hot goods leads to high amounts of moisture appliance com-
partment.
Advise customer:
▶
Let hot goods cool down before storing in the appliance.
Advise customer:
▶
Pack food with high degrees of moisture (e.g. lettuce) before storing
to ensure, that the moisture stays within the product – for a longer
shelf life and less water in the appliance.
Troubleshooting
Check refrigeration circuit for leakage.→ Page 51
▶
Page 27 of 73
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