Acura MDX Sport Hybrid 2020 Owner's Manual page 323

Apple CarPlay/Android Auto
If an error occurs while using the Apple CarPlay or Android Auto, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error Message
Information Screen
A charging error has occurred with the connected device.
When safe, please check the compatibility of the device and
USB cable. Please see your owner's manual for more details.
On Demand Multi-Use Display TM
This USB device is incompatible. Please see your owner's
manual for more details.
Unable to start Apple CarPlay. When safe, please confirm the
USB connection.
Unable to start Android Auto. When safe, please confirm the
USB connection.
Unable to start Apple CarPlay. When safe, please try again.
Unable to start Android Auto. When safe, please try again.
Unable to start Apple CarPlay with your device. Your device is
connected in digital audio mode.
uuAudio Error MessagesuApple CarPlay/Android Auto
Solution
Appears when an incompatible device is connected. Disconnect
the device. Then turn the audio system off, and turn it again. Do
not reconnect the device that caused the error.
Appears when Apple CarPlay or Android Auto fails to recognize
your device.
Check if your device is compatible with Apple CarPlay or Android
Auto, or the latest version of the app is installed on your device.
Appears when Apple CarPlay or Android Auto fails to recognize
your device.
Reconnect your device and try again.
Appears when your connected device is incompatible with Apple
CarPlay.
Check if your device is compatible with Apple CarPlay.
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