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Acura MDX 2019 Service Bulletin
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Acura MDX 2019 Service Bulletin

Tqi of the navigation system
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July 16, 2018
2019 MDX: TQI of the Navigation System
AFFECTED VEHICLES
Year
2019
INTRODUCTION
This bulletin covers the total quality inspection (TQI), including testing, of the 2019 MDX navigation system. It includes
these topics:
1. Navigation System Controls
2. Voice Portal System
3. Navigation System Setup at the TQI
4. Rearview Camera
5. Troubleshooting
6. Map Coverage Areas
7. AcuraLink Real-Time Traffic
®
8. AcuraLink
For more information about this system, see these resources:
•
Owner's Guide - Besides the one that comes in the Owner Information Kit in the glove box, this guide is also online.
Select Search by Vehicle, select the vehicle, then enter keyword GUIDE.
•
Navigation Manual - This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords NAVI MANUAL.
•
Owner's Manual - This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords OWN MANUAL.
•
Online University - Log in, and select SALES. Under Quick Links, select Course Catalog, then enter keyword
NAVI in the search box.
CLAIM INFORMATION
The reimbursement time for the TQI of the navigation system is included as part of the regular TQI of the vehicle.
CLIENT INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.
©
2018 American Honda Motor Co., Inc. — All Rights Reserved
Model
MDX
™
Information
Service Bulletin
Trim Level
ALL
18-038
Version 1
Page 1 of 9

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Summary of Contents for Acura MDX 2019

  • Page 1 These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. ©...

  • Page 2: Navigation System Controls

    NAVIGATION SYSTEM CONTROLS Use the following controls to work the navigation system. For more information about them, see "Getting Started" in the online navigation manual. VOICE PORTAL SYSTEM The navigation system features a voice portal system that lets you work the navigation controls with just your voice. To interact with the system, use the Talk and Hang-up/Back buttons.
  • Page 3 NAVIGATION SYSTEM SETUP AT THE TQI The navigation system is basically ready to use when the vehicle is delivered to the dealership. The system has features to reduce the potential for driver distraction. Some touch screens menus are limited or unavailable (grayed out) while driving to encourage the use of voice commands for the navigation and audio systems.
  • Page 4 NOTES • If the audio-navigation unit does not exit the anti-theft mode, enter the anti-theft code using the audio touch screen display. • If you need the anti-theft code, you can get it from the iN (Interactive Network) using the audio-navigation unit serial number.
  • Page 5 3.4. If the system does not initialize within 10 minutes, a second screen (shown below) appears. The system is still initializing, but it will not automatically change to the map screen when the initialization is complete. Do not follow the screen instructions right away. After 30 minutes, try restarting the engine to see if the system completed the initialization.
  • Page 6 3.9. After your command is accepted, wait for the beep and say “Find Place.” 3.10. After your command is accepted, wait for the beep and say “ Acura dealers.” 3.11. After your command is accepted, wait for the beep and say the name of your dealership as listed on the screen.

  • Page 7: Rear View Camera

    3.21. If your dealership is in an area that has traffic incident or traffic flow data available (see ACURALINK REAL-TIME TRAFFIC INFORMATION), do this: • Select the map scale icon, then select between the 1/20- to 5-mile scales using the + and - icons. •...
  • Page 8 See the service information to troubleshoot real-time traffic problems. The amount of traffic coverage varies from city to city and time of day. The Acura website contains a link that provides an up-to-date list of the current cities with traffic coverage and the actual roads covered within each city. The link also provides a demonstration of the system that explains traffic flow color bands and incident icons shown on the map.
  • Page 9 • Alternately Blinks Red and Greed: The self-diagnosis function is in use. Page 9 of 9...