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July 2, 2019
2020 MDX Sport Hybrid: TQI of the Navigation System
AFFECTED VEHICLES
Year
2020
INTRODUCTION
This bulletin covers the total quality inspection (TQI), including testing, of the 2020 MDX Sport Hybrid navigation system.
It includes these topics:
1. Navigation System Controls
2. Navigation Voice Portal System
3. Navigation System Setup at the TQI
4. Rearview Camera
5. Surround View Camera (Advance Trim Level Only)
6. Troubleshooting
7. Map Coverage Areas
8. HD FM Traffic Information
®
9. AcuraLink
For more information about this system, see these resources:
•
Owner's Guide – Besides the one that comes in the Owner Information Kit in the glove box, this guide is also online.
Select Search by Vehicle, select the vehicle, then enter keyword GUIDE.
•
Navigation Manual – This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords NAVI MANUAL.
•
Owner's Manual – This manual is only available online. Select Search by Vehicle, select the vehicle, then enter
keywords OWN MANUAL.
•
Online University – Log in and select SALES. Under Quick Links, select Course Catalog, then enter keyword
NAVI in the search box.
CLAIM INFORMATION
The reimbursement time for the TQI of the navigation system is included as part of the regular TQI of the vehicle.
CLIENT INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.
©
2019 American Honda Motor Co., Inc. — All Rights Reserved
Model
MDX Sport Hybrid
Service Bulletin
Trim Level
ALL
19-039
Version 1
Page 1 of 9
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Related Manuals for Acura MDX Sport Hybrid 2020
Summary of Contents for Acura MDX Sport Hybrid 2020
- Page 1 These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. ©...
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Page 2: Navigation System Controls
NAVIGATION SYSTEM CONTROLS Use the following controls to work the navigation system. For more information about them, see the Getting Started section in the online navigation manual. NAVIGATION VOICE PORTAL SYSTEM ® The navigation system features a voice portal system that lets you work the navigation, audio, and HandsFreeLink controls with just your voice. - Page 3 NOTES • When the voice tutorial is turned on, you need to press and release the Talk button twice to give a command. • If the system does not understand your commands, see the Improving Voice Recognition section in the online navigation manual.
- Page 4 3.3. Park the vehicle in an open area away from trees, power lines, and tall buildings. Remove loose articles, cell phones, and electrical accessories near the GPS antenna. Press the VOL/Power AUDIO knob to turn on the audio-navigation unit. When the Enter code screen appears, press and hold the knob for about 2 seconds. This lets the PCM check that the vehicle's VIN matches the one saved in the unit.
- Page 5 3.4. You will then see this screen, telling you the system is initializing (acquiring its location from the GPS satellites). Keep watching the screen. NOTE Initialization averages about 10 minutes, but it can take as long as 45 minutes. If it completes within 10 minutes, the screen changes to the globe screen.
- Page 6 3.10. After your command is accepted, wait for the beep and say “Find Place.” 3.11. After your command is accepted, wait for the beep and say “Acura dealer.” 3.12. After your command is accepted, wait for the beep and say the name of your dealership as listed on the screen.
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Page 7: Rear View Camera
3.18. Clear any information that was saved during the TQI. • Turn the power system to ON. • Turn on the audio-navigation unit. • Press and hold the INFO, SETTINGS, and BACK buttons at the same time until the Select Diagnosis Items screen appears. - Page 8 HD FM TRAFFIC INFORMATION Traffic information is available in many metropolitan areas. The amount and type of coverage varies. Traffic incidents (diamond-shaped icons) are shown on the screen for most major metropolitan cities (typically during daytime commutes). Many of these cities also show traffic flow, shown as red, orange, or green bands, alongside major roads or freeways.
- Page 9 ® ACURALINK AcuraLink delivers remote services to the vehicle using an embedded cellular module and the client’s smartphone. The module provides access to emergency services, remote vehicle functions, enhanced navigation services, remote vehicle diagnosis, and client relation services. ® ™ The client's smartphone provides access to Pandora and Aha , and vehicle finder and tracking services through...