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21.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Home Connect is not
working properly.
The interior lighting
does not work.
A notification appears
on the display con-
firming that the max-
imum operating time
has been reached.
The operation stops.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
Electronics fault
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Reset the basic settings to the factory settings.
→ "Basic settings", Page 15
There has been a power cut.
▶
Configure the initial configuration settings.
→ "Initial use", Page 10
Different causes are possible.
▶
Check the notifications that appear on the display.
→ "Displaying information", Page 11
Malfunction
▶
Call
→ "Customer Service", Page 26.
Demo mode is switched on.
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Switch off demo mode in the basic settings within approx. 5 minutes.
→ "Changing basic settings", Page 16
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
Basic setting has been changed.
▶
Change the basic setting for the clock.
→ "Basic settings", Page 15
Different causes are possible.
▶
Go to www.home-connect.com.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→ "Basic settings", Page 15
The LED light is defective.
▶
Call
→ "Customer Service", Page 26.
The maximum operating time has been reached. The appliance stops heating.
1.
Press "OK" to confirm the notification about the maximum operating time.
2.
Check whether you still need the appliance.
▶
Set a cooking time so that the operation does not stop.
→ "Time-setting options", Page 11
The maximum operating time has been reached. The appliance stops heating.
1.
Press
to switch off the appliance.
2.
If necessary, press
▶
Set a cooking time so that the operation does not stop.
→ "Time-setting options", Page 11
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 26
to switch the appliance back on and then restart the operation.
Troubleshooting en
25
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