Troubleshooting - DeLonghi Dedica Arte Manual

14. TROUBLESHOOTING

Problem
Espresso coffee is not delivered
any more
The espresso coffee drips from
the edges of the filter holder
rather than the holes
The filter holder cannot be at-
tached to the appliance
The espresso froth is too light
(delivered from the spout too
fast)
The espresso froth is too dark
(delivered from the spout too
slowly)
Cause
No water in the tank
The holes in the filter holder are blocked
The filter is blocked, or the perforated
filter is missing
The tank has been inserted incorrectly
and the valves on the bottom are not
open
Limescale in the water circuit
The filter holder has been inserted incor-
rectly or is dirty
The espresso boiler gasket has lost elas-
ticity or is dirty
The holes in the filter holder spouts are
blocked
The filter is blocked, or the perforated
filter is missing
Too much coffee has been placed in the
filter
The pre-ground coffee is not pressed
down firmly enough
There is not enough pre-ground coffee
The pre-ground coffee is too coarse
The wrong type of pre-ground coffee is
being used
The pre-ground coffee is pressed down
too firmly
The quantity of ground coffee is too high Reduce the quantity of ground coffee
The espresso boiler outlet is blocked
The filter is blocked
The pre-ground coffee is too fine
The ground coffee is too fine or damp
Limescale in the water circuit
Solution
Fill the tank
Clean the filter holder spout holes
Clean as described in section "11.2 Cleaning the
coffee filters"
Press the tank down lightly to open the valves on
the bottom
Descale as described in section "12. Descaling"
Attach the filter holder correctly and rotate firmly
as far as it will go
Have the espresso boiler gasket replaced by Cus-
tomer Services
Clean the filter holder spout holes
Clean as described in section "11.2 Cleaning the
coffee filters"
Use the measure supplied and make sure you are
using the correct filter for the type of preparation
Press the pre-ground coffee more firmly
Increase the quantity of pre-ground coffee
Use only pre-ground coffee for espresso coffee
makers
Change the type of pre-ground coffee
Press the coffee down less firmly
Clean as described in section "11.3 Cleaning the
coffee spouts"
Clean as described in section "11.2 Cleaning the
coffee filters"
Use only pre-ground coffee for espresso coffee
makers
Use pre-ground coffee for espresso coffee makers
only and make sure it is not too damp
Descale as described in section "12. Descaling"
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