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Change for life
User's Manual
Split Air Conditioner(Cool & Heat)
This appliance uses R32 mildly flammable refrigerant.
Installation, inspection and maintenance of R32 air conditioner shall
be conducted by authorized dealer, supplier or professionally trained technicians.
Installation shall fulfill the minimum room area and
minimum installation height as stated in this operating instruction.
Thank you for choosing our product.
Thank
Please read this User's Manual carefully before operation and
retain it for refere nce.
If you lost the User's Manual, please contact the Tool B ox
or visit www.gilman-group .com or send an email to Tool Box
for the electronic version.

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Summary of Contents for Gree GSY09BXAE

  • Page 1 Change for life User's Manual Split Air Conditioner(Cool & Heat) This appliance uses R32 mildly flammable refrigerant. Installation, inspection and maintenance of R32 air conditioner shall be conducted by authorized dealer, supplier or professionally trained technicians. Installation shall fulfill the minimum room area and minimum installation height as stated in this operating instruction.
  • Page 2 GSY09BXAE/GSY09BXAC GSY12BXAE/GSY12BXAC GSY18BXAE/GSY18BXAC...
  • Page 3: Table Of Contents

    Content Operation Notices The Refrigerant......................1 Precautions......................2 Special function and specification................7 Parts’ Name......................10 Screen Operation Guide Buttons on remote controller ................11 Introduction for buttons on remote controller ............11 Replacement of batteries in remote controller............16 Emergency operation ...................16 Maintenance Clean and Maintenance..................17 Malfunction Malfunction analysis ....................19 Installation Notice...
  • Page 4 Explanation of Symbols Indicates a hazardous situation that, if not avoided, will DANGER result in death or serious injury. Indicates a hazardous situation that, if not avoided, could WARNING result in death or serious injury. Indicates a hazardous situation that, if not avoided, may CAUTION result in minor or moderate injury.
  • Page 5: The Refrigerant

    For repairs, strictly follow manufacturer’s instructions only. Be aware that refrigerants may not contain an odour. Read specialist’s manual. minimum room area refrigerant charge maximum refrigerant charge minimum installation height Model (kg) (kg) GSY09BXAE/ 1.00 1.16 1.80 No minimum room area requirement GSY09BXAC GSY12BXAE/ 1.00 1.24 1.80...
  • Page 6: Precautions

    Precautions Operation and Maintenance This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe Children shall not play with the appliance.
  • Page 7 Precautions WARNING Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner. Do not extend fingers or objects into air inlet or air outlet.
  • Page 8 Precautions WARNING Attachment Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Must follow the electric safety regulations when installing the unit. According to the local safety regulations, use qualified power supply circuit and circuit break. Do install the circuit break.
  • Page 9 Precautions WARNING Do not put through the power before finishing installation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The temperature of refrigerant circuit will be high, please keep the interconnection cable away from the copper tube.
  • Page 10 Precautions WARNING For the air conditioner with plug, the plug should be reachable after finishing installation. For the air conditioner without plug, an circuit break must be installed in the line. If you need to relocate the air conditioner to another place, only the qualified person can perform the work.
  • Page 11: Special Function And Specification

    Special function and specification Anti-freezing function When the unit is conducting cooling under low temperature, the surface of indoor heat exchanger will be frosted; when the temperature of indoor heat exchanger is decreased to below 0°C for a period of time, the outdoor unit will stop operation.
  • Page 12 Special function and specification Detection of people sensing device Under cooling or heating mode, press “I Sense” button in the remote controller or use APP in mobile phone to enter into “I Sense air supply”, after setting I sense, follow, avoid, surround mode, people sensing device is automatically activated to detect.
  • Page 13 Special function and specification Auto clean function of indoor heat exchanger Realize auto clean by utilizing sweating, frosting, defrosting and evaporator high temperature. 1. Under the remote controller is off, press “MODE” and “FAN” button at the same time for 5 seconds to start auto clean function, then the unit will display “CL”.
  • Page 14: Parts' Name

    Parts’ Name Indoor Unit Air inlet Filter Air inlet grille Human sense device Panel Air guide louver Air outlet display Power / Temperature Auxiliary heating display (Display content or position may be different from above graphics, please refer to actual products) remote controller Outdoor Unit air inlet...
  • Page 15: Buttons On Remote Controller

    Buttons on remote controller Tip: this series has no health and breeze functions. Set fan speed display Battery display Mode display Child lock status display Set temperature display Timer function display Direction display All kinds of function status display ON/OFF button / button cool button heat button...
  • Page 16 Introduction for buttons on remote controller For every press of “-” or “+” button, the set temperature will decrease or increase 0.5℃. Press “-” or “+” button for over 1 second, the temperature value will be changed quickly and the information will be sent until the button is loose.
  • Page 17 Introduction for buttons on remote controller Press this button to set left and right swing status, the circula- tion change is as follow: Left and right fixed angle button This is a general remote controller, when receiving “ ”, the swing status is the same as “...
  • Page 18 Introduction for buttons on remote controller Sleep 1 Cooling mode: under sleep status and after operation for 1h, the temperature of the master unit will increase 1℃, then 2℃ after 2h, after that, the unit will be operated at the set temperature.
  • Page 19 Introduction for buttons on remote controller people, airflow avoiding people, and circu lar airflow. FOLLOW: the unit will control the vertical and horizontal swing louvers automatically according to the body sensing device so as to blow air toward people. AVOID: the unit will control the vertical and horizontal swing I SENSE louvers automatically according to the body sensing device so button...
  • Page 20: Replacement Of Batteries In Remote Controller

    Replacement of batteries in remote controller NOTICE: Don’t mix the new battery with the old one and batteries of different types shall not be mixed. The remote controller shall be kept well; Liquid shall not flow into the remote controller; the remote controller shall avoid direct sunshine or not be put in places with high temperature.
  • Page 21: Clean And Maintenance

    Clean and Maintenance Read before cleaning When cleaning the air conditioner, please turn off the unit and remove the power plug, otherwise, there might be electric shock. The air conditioner shall be kept dry and please ensure that no water is used to wash the unit under any situations, otherwise, there might be electric shock.
  • Page 22 Clean and Maintenance Cleaning and maintenance of air guide louver 1.Dismantle air guide louver Hook Pull out the air guide louver forward with both hands. (1)Dismantle the left side, hold the connect- ing rod with the left hand and hold the left side of air guide louver with the right hand, pull it out in the direction as the fig shown (opposite direction of hook opening), to...
  • Page 23: Malfunction Analysis

    Malfunction analysis General phenomenon analysis...
  • Page 24 Malfunction analysis Phenomenon Check items Solution ● Power failure? ● Wait until power recovery. ● Is plug loose? ● Reinsert the plug. ● Air switch trips off or fuse is ● Ask professional to replace burnt out? air switch or fuse. Air condit- ●...
  • Page 25 Malfunction analysis Phenomenon Check items Solution ● Whether there’s odour source, ● Eliminate the odour source. Odours are such as furniture and cigarette, emitted etc. ● Whether there’s interference, ● Disconnect power, put back Air conditioner such as thunder, wireless power, and then turn on the operates nor- devices, etc.
  • Page 26 Malfunction analysis Error Code ● When air conditioner status is abnormal, temperature indicator on indoor unit will ation of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit.
  • Page 27: Safety Operation Of Flammable Refrigerant

    Safety operation of flammable refrigerant Qualification requirement for installation and maintenance man All the work men who are engaging in the refrigeration system should bear the valid certification awarded by the authoritative organization and the qualification for dealing with the refrigeration system recognized by this industry. If it needs other technician to maintain and repair the appliance, they should be supervised by the person who bears the qualification for using the flammable refrigerant.
  • Page 28 Safety operation of flammable refrigerant a. Shut down the unit and cut power supply b. Eliminate the refrigerant c. Vacuuming d. Clean it with N e. Cutting or welding f. Carry back to the service spot for welding The refrigerant should be recycled into the specialized storage tank. Make sure that there isn’t any naked flame near the outlet of the vacuum pump and it’s well-ventilated.
  • Page 29: Installation Dimension Diagram

    Installation dimension diagram Space to the wall At least 15cm At least 15cm Space to the wall Space to the obstruction At least 50cm Drainage pipe...
  • Page 30: Safety Precautions For Installing And Relocating The Unit

    Safety precautions for installing and relocating the unit To ensure safety, please be mindful of the following precautions. Warning When installing or relocating the unit, be sure to keep the refrigerant circuit free from air or substances other than the specified refrigerant. Any presence of air or other foreign substance in the refrigerant circuit will cause system pressure rise or compressor rupture, resulting in injury.
  • Page 31: Tools For Installation

    Tools for installation 1 Level meter 2 Screw driver 3 Impact drill 4 Drill head 5 Pipe expander 6 Torque wrench 7 Open-end wrench 8 Pipe cutter 9 Leakage detector 10 Vacuum pump 11 Pressure meter 12 Universal meter 13 Inner hexagon spanner 14 Measuring tape Note: ●...
  • Page 32: Requirements For Electric Connection

    Requirements for electric connection Safety precaution Must follow the electric safety regulations when installing the unit. air switch. Make sure the power supply matches with the requirement of air conditioner. Unstable power supply or incorrect wiring or malfunction. Please install proper power supply cables before using the air conditioner.
  • Page 33: Installation Of Indoor Unit

    Installation of indoor unit Step one: choosing installation location rm it with the client. Step two: install wall-mounting frame Hang the wall-mounting frame on the wall; adjust it in horizontal position with the plastic expansion particles in the holes. 3. Fix the wall-mounting frame on the wall with tapping screws and then check if the frame is firmly installed by pulling the frame.If the plastic expansion particle is loose, please drill another fixing hole nearby.
  • Page 34 Installation of indoor unit Indoor outdoor Note: ● Pay attention to dust prevention and take relevant safety measures when opening the hole. Φ55 5-10 Step four: outlet pipe 1. The pipe can be led out in the When select leading out the pipe direction of right, rear right, left or from left or right, please cut off the rear left.
  • Page 35 Installation of indoor unit Hex nut diameter Tightening torque (N . m) wrench 1/4'' 15~20 3/8'' 30~40 union nut 1/2'' 45~55 pipe 5/8'' 60~65 3/4'' 70~75 indoor pipe nection pipe with insulating pipe, and then wrap it with tape. insulating pipe Step six: install drain hose Connect the drain hose to the outlet pipe of indoor unit.
  • Page 36 Installation of indoor unit 2. Make the power connection wire go hole of indoor unit and then pull it out from the front side. power connection wire with wire clip. black brown blue green Outdoor unit connection 4. Put wiring cover back and then tighten the screw. 5.
  • Page 37 Installation of indoor unit Step eight: bind up pipe 1. Bind up the connection pipe, power drain hose connection pipe band cord and drain hose with the band. indoor and outdoor power cord indoor unit pipe indoor power cord liquid pipe 3.
  • Page 38: Installation Of Outdoor Unit

    Installation of outdoor unit (select it according to the actual installation situation) 1. Select installation location according to the house structure. 2. Fix the support of outdoor unit on the selected location with expansion screws. Note: installing the outdoor unit. Make sure the support can withstand at least four times of the unit weight.
  • Page 39 Installation of outdoor unit Step four: connect indoor and outdoor pipes 1. Remove the screw on the right han- Pretighten the union nut with hand. dle of outdoor unit and then remove the handle. pipe joint handle screw union nut Remove the screw cap of valve and Tighten the union nut with torque aim the pipe joint at the bellmouth of...
  • Page 40 Installation of outdoor unit 2. Fix the power connection wire and signal control wire with wire clip (only for cooling and heating unit). Note: ● Never cut the power connection wire to prolong or shorten the distance. Step six: neaten the pipes The pipes should be placed along the wall, bent reasonably and hidden possibly.
  • Page 41: Vacuum Pumping

    Vacuum pumping Use vacuum pump 1. Remove the valve caps on the liquid valve and gas liquid valve piezometer valve and the nut of refri- gas valve gerant charging vent. refrigerant charging Connect the charging ho- valve cap vent se of piezometer to the refrigerant charging vent nut of refrigerant of gas valve and then co-...
  • Page 42: Check After Installation

    Check after installation Items to be checked Possible malfunction The unit may drop, shake or emit noise. Have you done the refrigerant leakage test? (heating) capacity. It may cause condensation and water dripping. It may cause condensation and water Is water drained well? dripping.
  • Page 43: Configuration Of Connection Pipe

    Min. length of connection pipe For the unit with standard connection pipe of 5m, there is no limitation for the min. length of connection pipe. Instruction for additional refrigerant charge Sheet 1 - instruction for additional refrigerant charge GSY09BXAE/ GSY12BXAE/ GSY18BXAE/ Model GSY09BXAC...
  • Page 44 Configuration of connection pipe 4. The calculation method of additional refrigerant oil and refrigerant charging amount after prolonging connection pipe After the length of connection pipe is prolonged for 10m at the basis of standard length, you should add 5ml of refrigerant oil for each additional 5m of connection pipe.
  • Page 45: Pipe Expanding Method

    Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port ● Expand the port with expander. the distance of indoor unit and hard outdoor unit.
  • Page 46: Specialist's Manual

    Specialist’s Manual The following checks shall be applied to instal- General work area ● ● lations using flammable refrigerants: All maintenance staff and others working in the – the charge size is in accordance with the room size local area shall be instructed on the nature of work within which the refrigerant containing parts are in- being carried out.
  • Page 47 Specialist’s Manual are constructed of materials which are inherently incorrect fitting of glands, etc. resistant to being corroded or are suitably protect- – Ensure that the apparatus is mounted securely. ed against being so corroded. – Ensure that seals or sealing materials have not de- graded to the point that they no longer serve the pur- Checks to electrical devices ●...
  • Page 48 Specialist’s Manual refrigerant and shall be calibrated to the refrigerant Ensure that the outlet for the vacuum pump is not employed, and the appropriate percentage of gas close to any potential ignition sources and that ven- (25% maximum) is confirmed. tilation is available.
  • Page 49 Specialist’s Manual Make sure that cylinder is situated on the scales ated electrical components are sealed to prevent before recovery takes place. ignition in the event of a refrigerant release. Con- sult manufacturer if in doubt. Start the recovery machine and operate in accor- The recovered refrigerant shall be returned to the dance with manufacturer's instructions.
  • Page 50 記 列 資 Model No.: 型 Serial No.: ⾝ 編 Dealer: 經 商 稱 Date of Purchase: 購 Invoice No.: 單 編 本產品不斷改進中,如功能有所更改,恕不另行通知 如有疑問,請與客戶服務中心聯絡。不便之處,敬請原諒。 The product specifications may be changed without prior notice. Please contact customer service for details if necessary. 說明書內容以英文版本為準...

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