Gree GWC09QB-D3DNA6E Owner's Manual
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Gree GWC09QB-D3DNA6E Owner's Manual

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OWNER'S MANUAL
GWC09QB-D3DNA6E
GWH09QB-D3DNA6E
GWC12QC-D3DNA6E
GWH12QC-D3DNA6E
GWC18QD-D3DNA6E
GWH18QD-D3DNA6E
GWC24QE-D3DNA6E
GWH24QE-D3DNA6E
Thank you for choosing our product. Please read this owner's manual carefully
before operating the unit and keep it for future reference.
00708-11/01/2015
© Copyright, GREE Canada, 2015

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Summary of Contents for Gree GWC09QB-D3DNA6E

  • Page 1 OWNER’S MANUAL GWC09QB-D3DNA6E GWH09QB-D3DNA6E GWC12QC-D3DNA6E GWH12QC-D3DNA6E GWC18QD-D3DNA6E GWH18QD-D3DNA6E GWC24QE-D3DNA6E GWH24QE-D3DNA6E Thank you for choosing our product. Please read this owner’s manual carefully before operating the unit and keep it for future reference. 00708-11/01/2015 © Copyright, GREE Canada, 2015...
  • Page 2 GWC09QB-D3DNA6E GWH09QB-D3DNA6E GWC12QC-D3DNA6E GWH12QC-D3DNA6E GWC18QD-D3DNA6E GWH18QD-D3DNA6E GWC24QE-D3DNA6E GWH24QE-D3DNA6E...

  • Page 3: Table Of Contents

    Content Operation Notices Precautions ................1 Parts Name ................5 Indoor Unit Screen Display ............6 Remote Control Buttons on remote control ............7 Introduction for icons on remote control ........8 Operation of remote control ............9 Special functions ..............12 Replacement of batteries in remote controller ......13 Emergency operation ..............14 Maintenance Clean and Maintenance ............15...
  • Page 4 DANGER Indicates a hazardous situation that, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation that, if not avoided, may result in minor or moderate injury.

  • Page 5: Operation And Maintenance

    Precautions WARNING Operation and Maintenance • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervi- sion or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  • Page 6: Precautions

    Precautions WARNING Operation and Maintenance • Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner.
  • Page 7 Precautions WARNING Attachment • Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Must follow the electric safety regulations when installing the unit. • According to the local safety regulations, use qualified power supply circuit and circuit break.
  • Page 8 Precautions WARNING • Do not put through the power before finishing installation. • If the supply cord is damaged, it must be replaced by the manufactu- rer, its service agent or similarly qualified persons in order to avoid a hazard. •...
  • Page 9 Precautions WARNING • If you need to relocate the air conditioner to another place, only a qualified person can perform the work. Otherwise, it may cause personal injury or damage. • Select a location which is out of reach for children and far away from animals or plants.If it is unavoidable, please add the fence around the outdoor unit for safety purpose.

  • Page 10: Parts Name

    Parts Name Indoor Unit Air inlet Panel Filter Aux.button Horizontal louver Air outlet Remote control (Display content or position may be different from above AVIS : graphics, please refer to actual products) Outdoor Unit Air inlet Connection wire Air outlet NOTICE : Actual product may be different from above graphics, please refer to actual products.

  • Page 11: Indoor Unit Screen Display

    Indoor Unit Screen Display Display and icons position may vary with models For some model: For some model: cooling power receiver heating indicator indicator window indicator display cooling indicator receiver power window indicator heating temp. drying display indicator indicator indicator drying indicator For some model:...

  • Page 12: Remote Control

    Remote Control: Button name and function introduction...

  • Page 13: Introduction For Icons On Remote Control

    Using the Remote Control Button name Function ON/OFF Turn on or turn off the unit TURBO Set turbo function MODE Set operation mode Set up&down swing status I FEEL Set I FEEL function TEMP Switch temperature displaying type on the unit’s display Set health function and air function LIGHT Set light function...

  • Page 14: Operation Of Remote Control

    Using the Remote Control Auto Cool Heat (2). Setting temperature In unit on status, press button to increase setting temperature and press button to decrease setting temperature. The range of temperature is from 16℃ to 30℃. Note: Under auto mode, you cannot change the temperature. (3).
  • Page 15 Using the Remote Control (5). Setting turbo function Under cool or heat mode, press TURBO button to set turbo function. When is displayed, turbo function is on. When it is not displayed, turbo function is off. When turbo function is on, the unit operates in super high speed to achieve quick cooling or heating.
  • Page 16 User’s Manual of Remote Control (10). Setting air function Press button until is displayed, then air function is turned on. Press button until is disappeared, then air function is turned off. When the indoor unit is connected with fresh air valve, air function set- ting can control the connection of fresh air valve, which can control the fresh air volume and improve the air quality inside the room.

  • Page 17: Special Functions

    Using the Remote control ④. Press TOFF button again to cancel timer and OFF is not displayed. 2). Setting timer on . Pressing TON button, “ON” is blinking and time displaying zone ① displays the timer time of last setting. ②.

  • Page 18: Replacement Of Batteries In Remote Controller

    Using the Remote Control In winter, absence function can keep the indoor ambient temperature above 0℃ to avoid freezing. Note: Absence function is only available in heating mode and it will be exited when switching mode or setting sleep function. 1.5 Replacing batteries in remote control (1).

  • Page 19: Emergency Operation

    Emergency operation If the remote control is lost or damaged, please use auxiliary button to turn on or turn off the air conditioner. As shown in the figure, open the panel, press the auxiliary button to turn on or turn off the air conditioner. When the air conditioner is turned on, it will operate under auto mode.

  • Page 20: Clean And Maintenance

    Clean and maintenance Clean filter Open panel Clean filter Open the panel into a certain • Use a vacuum or water to angle(less than 60°, do not clean the filter. force the panel) along the • When the filter is very dirty, arrow direction from the two use water (below 45 °c ) sides of panel.
  • Page 21 Clean and Maintenance 1. Check that air inlets and air outlets are not blocked. 2. Check if circuit breaker and connection, are in good condition. 3. Check that filters are clean. 4. Check that drainage pipe is not damaged. 1. Disconnect power supply. 2.

  • Page 22: Malfunction Analysis

    Malfunction analysis Please check below items before asking for maintenance. If the malfunction still can't be eliminated, please contact local dealer or qualified professionals. Problem Check items Solution Whether it’s interfered severely Cut the power supply off and put the power back after about 3min, (such as static electricity,stable and then turn on the unit again.

  • Page 23: Air Conditioner

    Malfunction analysis Problem Check items Solution Power failure? Wait until power resumes. Air switch trips off ? Ask professional to replace air switch. Wiring has malfunction? Ask professional to replace it. conditioner can’t Has the unit been turned on Wait for 3min, and then turn operate immediately after being on the unit again.
  • Page 24 Malfunction analysis Problem Check items Solution Odours are Eliminate the source of the odour. Either there is an odour source in the room, such as furniture or emitted Clean the filter. cigarette, or the filter is dirty. Air conditio- There may be interference, Cut the power supply off and ner suddenly such as thunder, wireless...
  • Page 25 Malfunction analysis Error code When air conditioner status is abnormal, temperature indicator on indoor unit will blink and display corresponding error code. Please refer to list below for identification of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not , please contact qualified professionals for service.

  • Page 26: Installation Dimension Diagram

    Installation dimension diagram Space to the wall At least 15cm At least 15cm Space to the wall...

  • Page 27: Tools For Installation

    Tools for installation 1 Level meter 2 Screw driver 3 Impact drill • Contact your local agent or a certified technician for installation. Selection of installation location Installing the unit in the following 1. There should be no obstruction near places may cause malfunction.

  • Page 28: Requirements For Electric Connection

    Requirements for electric connection 1. Must follow the electric safety regulations when installing the unit. 2. According to the local safety regulations, use qualified power supply circuit and air switch. 3. Make sure the power supply matches with the requirement of air conditioner.

  • Page 29: Installation Of Indoor Unit

    Installation of indoor unit Recommend the installation location to the client and then confirm it with the client. Step Two: install wall-mounting frame 1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the level meter and then point out the screw fixing holes on the wall.
  • Page 30 Installation of the indoor unit Indoor Outdoor Note: • Pay attention to dust prevention and take relevant safety measures when opening the hole. • The plastic expansion particles are not provided and should be bought 5-10 locally. Step Four: outlet pipe 2.
  • Page 31 Installation of indoor unit Hex nut diameter Tightening torque (N-m) open-end wrench union nut 30~40 pipe torque wrench indoor pipe 4.Wrap the indoor pipe and joint of connection pipe with insulating pipe, and then wrap it with tape. insulating pipe Step Six: install drain hose 1.Connect the drain hose to the outlet pipe of indoor unit.
  • Page 32 Installation of indoor unit 2.Make the power connection wire go through the cable-cross hole at cable-cross hole the back of indoor unit and then pull it out from the front side. power connection wire 3.Remove the wire clip; connect the power connection wire to the wiring terminal according to the color;...
  • Page 33 Installation of indoor unit Step Eight: bind up pipe connection pipe drain hose band 1. Bind up the connection pipe, power cord and drain hose with the band. indoor units indoor and outdoor power cord indoor power cord pipe 3.Bind them evenly. 4.The liquid pipe and gas pipe should be bound separately at the liquid pipe...

  • Page 34: Installation Of Outdoor Unit

    Installation of outdoor unit Step one: fix the support of outdoor unit (select it according to the actual installation situation) 1. Select installation location according to the house structure. 2. Fix the support of outdoor unit on the selected location with expansion screws.
  • Page 35 Installation of outdoor unit Step four: connect indoor and outdoor pipes 1 . Remove the screw on the right 3. Pretighten the union nut with handle of outdoor unit and then hand. remove the handle. Pipe joint Screw Union nut Handle 4.
  • Page 36 Installation of outdoor unit 2. Fix the power connection wire and signal control wire with wire clip (only for cooling and heating unit). Note: • After tightening the screw, pull the power cord slightly to check if it is solid. •...

  • Page 37: Vacuum Pumping

    Vacuum pumping Use vacuum pumping 1. Remove the valve caps on the liquid valve and gas valve and Liquid valve piezometer the nut of refrigerant charging vent. Gas valve Refrigerant charging Valve cap vent 2. Connect the charging hose of Nut of refrigerant piezometer to the refrigerant charging vent...

  • Page 38: Check After Installation

    Check after installation • Check according to following after finishing installation. Items to be checked Possible malfunction Has the unit been installed solidly? The unit may drop, shake or emit noise. Have you done the refrigerant leakage It may cause insufficient cooling test? (heating) capacity.

  • Page 39: Configuration Of Connection Pipe

    Configuration of connecting pipe 1. Standard length of connection pipe • 5m, 7.5m, 8m. 2. Min. length of connection pipe is 3m. 3. Max. length of connection pipe and max. rising difference. Cooling Max length Max rising Cooling Max length Max rising capacity of connection...
  • Page 40 Configuration of connection pipe 4.Additional regrigerant liquid and refrigerant charging required after extending connection pipe • The calculation method of additional refrigerant charging amount (on the basis of liquid pipe): Additional refrigerant charging quantity = prolonged length of liquid pipe x additional refrigerant charging amount per meter •...

  • Page 41: Pipe Expanding Method

    Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port • Confirm the pipe length according to • Expand the port with expander. the distance of indoor unit and hard outdoor unit.

  • Page 42: Wired Controller

    Wired Remote Control Note: The Wired Remote Control is only available on some models. 1 LCD Symbols 1.1 Outside View of the Wired Remote Control AUTO TURBO HOUR SHIELD MEMORY MASTER SAVE E-HEATER BLOW QUIET Enter/Cancel Mode Enter/cancel Function Timer On/Off 1.2 Wired Remote Control LCD Screen 9 9 10 11...
  • Page 43 Wired Remote Control Symbols Description Swing function. Air exchange function (not available on this model) Sleep function (only Sleep 1) Indoor unit running modes (Cool, Dry, Fan and Heat) Cooling mode Dry mode Fan mode Heating mode Outdoor unit defrosting function Gate-control function (not available for this unit) Lock function.
  • Page 44 Blow function. Timing value. Quiet function (two types: quiet and auto quiet) (this function is yet unavailable for this unit). Wired Remote Control It will be displayed under the debugging mode. 2 Buttons 2.1 Wired Remote Control Buttons Enter/Cancel Mode Enter/cancel Function Timer...
  • Page 45 3 Operating Instructions Press “On/Off” to turn the unit on. Turn it off by pressing it again. 3.1 On/Off Note: Fig.4 shows that the unit is off after the on/off button has been pressed. Fig.5 shows that the unit is on after the on/off button has been pressed again. Fig.
  • Page 46 Fig.6 3.4 Fan Setting When the unit is on or off, press “Fan” to change the fan speed on the indoor unit in the sequence shown in Fig.7. Middle High Auto Middle High Middle High AUTO AUTO Enter/Cancel Mode Enter/Cancel Mode Function Timer...
  • Page 47 Turn on the unit, without Press (Timer) button to set Press on to set the timer setting timer time. Press (Timer) button to Press on Enter/Cancel to cancel timer setting exit the timer mode. Fig. 8 Setting Timer When Unit Is on Timer range: 0.5 –...
  • Page 48 3.6 Swing Setting Swing On: With the unit on, press “Function” to activate the swing function. In this case, will flash. Press Enter/Cancel to confirm. Swing Off: When the Swing function is on, press “Function” to enter the Swing setting interface, with flashing.
  • Page 49 3.7 Sleep Setting Sleep On: With the unit on, press “Function” until you arrive at the Sleep setting interface. Press “Enter/Cancel” to confirm the setting. Sleep Off: When the Sleep function is activated, press “Function” to enter the Sleep setting interface. Press “Enter/Cancel” to cancel. When running in the Cool or Dry mode, the temperature will increase by 1℃...
  • Page 50 3.8 Turbo Setting Turbo function: When the unit is set to High fan speed it will cool or heat more quickly, thus reaching the set temperature more quickly. When running in the Cool or Heat mode, press “Function” until you arrive at the Turbo setting interface.
  • Page 51 E-heater (auxiliary electric heating function): When running in the Heat mode, 3.9 E-heater Setting the E-heater can be turned on to improve efficiency. When the wired remote control or the remote control is set in the Heat mode, this function will turn on automatically. When running in the Heat mode, press “Function”...
  • Page 52 3.10 Blow Setting Blow function: When the unit is turned off, the water in the indoor unit’s eva- porator automatically evaporates to prevent mildew. When running in the Cool or Dry mode, press “Function” until reaching the Blow setting interface. Press “Enter/Cancel” to active this function. When the Blow function is activated, press “Function”...
  • Page 53 (1). Lock 3.11 Other Functions When starting the unit , press ▲ and ▼ at the same time for 5 sec. until the wired remote control enters the Lock function. The LCD screen will display . Press these two buttons at the same time again for 5 sec. to unlock.
  • Page 54 4 Installation and Disassembly ● Open the cover of the indoor unit’s electrical control box. Connecting the Signal Line on the Wired Remote Control ● Pass the signal line of the wired remote control through the rubber ring. ● Connect the signal line of the wired remote control to the 4-pin socket of the indoor unit’s PCB.
  • Page 55 Fig. 15 Fig.15 shows the installation steps for the wired remote control, but the following elements must also be taken into account. (1) Prior to installation, first turn off the power supply, that is, do not use electri- city during the entire installation. (2) Pull out the twisted four-core pair line from the installation holes and then pass it through the rectangular hole behind the soleplate on the wired remote control.
  • Page 56 Pay special attention to the following during connection to prevent the air condi- CAUTION! tioner from malfunctioning due to electromagnetic interference. Separate the signal and communication lines of the wired remote control from ① the power wire and connection lines between the indoor and outdoor units, by a minimum interval of 20 cm, or the communication between the units will likely malfunction.
  • Page 57 DEFINITION OF ERROR CODES Return air temperature sensor open/ Drive board communication error short circuited Evaporator temperature sensor Compressor overheating protection open/short circuited Indoor unit liquid valve temperature Indoor and outdoor units not matched sensor open/short circuited Indoor gas valve temperature sensor Communication line misconnected or open / short circuited expansion valve error...
  • Page 58 otes...

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