Before Calling For Service - ACP RFS12TSW Owner's Manual

Problem
Oven does not operate.
Oven operates intermittently
Oven does not accept entries
when pad is pressed
Oven malfunctions or shows
F with a number
Oven operates but does not
heat food.
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time. Only an
authorized ACP servicer should remove outer case.
Part No. 20037902
Revised 16/04

Before Calling for Service

Possible Cause
Confirm oven plugged into dedicated circuit.
Confirm oven is on grounded and polarized circuit. (Contact electrician
to confirm)
Check fuse or circuit breaker.
Check air filter and discharge areas for obstructions.
Make sure oven is on.
Open and close oven door. Press key again.
Oven control is equipped with a self-diagnostic system.
diagnostic system alerts you if there is an error or problem. When
electronic control signals a problem, follow steps listed below.
Record number shown.
1.
Unplug oven, wait for 1 minute, and plug in oven.
2.
 Disconnecting electrical supply may eliminate service code. lf
failure continues, ca II ACP ComServ toll free at 1-866-426-
621 inside the U.S.A. or Canada.
Place one cup of water in oven.
Run for one minute at full power (100%}.
If temperature does not rise, oven is not operating correctly. Contact
an
authorized ACP servicer or call ACP ComServ toll free at 1-866-
426-2621 inside the U.S.A. or Canada.
WARNING
For full product documentation visit:
www.acpsolutions.com
12
Self-
© 2012 ACP, Inc.
Cedar Rapids, Iowa 52404