Yealink CP965 User Manual
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Yealink CP965 User Manual

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Summary of Contents for Yealink CP965

  • Page 2: Table Of Contents

    Yealink CP935W User Guide Table of Contents Table of Contents Before You Begin Related Documentation Getting Started Hardware Overview CP965 Hardware Mute Touch Key LED Indicators Screen and Icons Control Center Idle Screen The Dsskey Screen Calls Screen Icons in the Status Bar...
  • Page 3 Yealink CP965 User Guide Rejecting Calls with Do Not Disturb (DND) Enabling DND Disabling DND Ending Calls Redialing a Call Automatically Call Muting and Unmuting Keep Mute Holding and Resuming Calls Holding a Call Resuming a Held Call Redirecting Incoming Calls...
  • Page 4 Yealink CP935W User Guide Sending Pages by a Paging List Key Deleting a Paging Group Receiving Multicast Paging Managing a Paging Call Advanced Call Features Using Call Completion Call Pickup Picking up a Call Directly Picking up a Group Call Directly...
  • Page 5 Yealink CP965 User Guide Intercom Placing an Intercom Call Picking up an Incoming Call of the Target Extension Answering an Intercom Call Voice Mail Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails Using the Hot Desking...
  • Page 6 Yealink CP935W User Guide Deleting All Call Records Disabling History Record System Applications Recorder Recording Audio Playing a Recorded Call Pause/Resuming a Playback Fast Forwarding/Rewinding a Playback Stopping a Playback Copying Recorded Audio to USB Flash Drive Copying All Recorded Audio to USB Flash Drive...
  • Page 7 Muting or Unmuting the CPW65 Viewing CPW65 Information Finding the CPW65 Using Star Connection Feature State Indicator of CP965 Star Connection Configuring the Primary Phone Setting Up a Star Connection Group Sending Broadcast from Primary Phone Removing a Subsidiary Phone...
  • Page 8 Yealink CP935W User Guide Finding a Subsidiary Phone Stop Finding a Subsidiary Phone Configuring the Subsidiary Phone Joining a Star Connection Group Quitting a Star Connection Group Finding a Primary Phone Stop Finding a Primary Phone Connecting a Mobile Phone Using Bluetooth...
  • Page 9 Yealink CP965 User Guide Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Clearing User's Personalized Configuration Settings Appendix - Menu Structure...

  • Page 10: Before You Begin

    Yealink CP935W User Guide Before You Begin This guide provides information you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also, be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features are only configurable by your system administrator or determ- ined by your phone environment.

  • Page 11: Getting Started

    Yealink CP935W User Guide Getting Started Before you use your phone, take some time to get familiar with its features and user interface. Topics Hardware Overview Screen and Icons Navigating Menus and Fields Entering Information Hardware Overview Understanding the phone hardware helps you easily use the phone's features.

  • Page 12: Cp965 Hardware

    Yealink CP965 User Guide CP965 Hardware Item Description •Toggles mute feature. Mute Key •Indicate phone and call statuses. Touch Screen Shows information about calls, soft keys, time, date, and other relevant data. Volume(-) Touch Key Lowers the volume of the speaker, ringer, or media.

  • Page 13: Mute Touch Key Led Indicators

    Item Description down your phone. The phone will not be removed after locked. Allows you to connect a PC and turn CP965 into an external speaker and micro- USB Type-C Port phone for your PC. Mute Touch Key LED Indicators The Mute touch key LED indicators indicate the call and phone status.
  • Page 14 Yealink CP965 User Guide Name Description Backlight Slider Drag the slider to adjust the screen brightness quickly. Tap to turn Wi-Fi on or off quickly. Wi-Fi Long tap to enter Wi-Fi setting screen. Tap to turn Bluetooth on or off quickly.

  • Page 15: Idle Screen

    Yealink CP935W User Guide Swipe up from the bottom of the screen or tap the Home touch key to exit this screen. Idle Screen The idle screen mainly displays the registered account, time and date, and programmable keys. You can access the Dsskey screen and the control center.

  • Page 16: Calls Screen

    Yealink CP965 User Guide Application Description Tap to add a line key. Line Key List Shows the line key labels. You can customize the line keys. Page Keys Tap to turn to the corresponding page. Calls Screen All of your active and held calls are displayed on the calls screen.

  • Page 17: Icons In The Status Bar

    Yealink CP935W User Guide You can tap the Previous/Next to switch between multiple calls. Icons in the Status Bar The icons in the status bar help you easily get the current phone status, such as call and message status. Icons...

  • Page 18: Navigating Menus And Fields

    Yealink CP965 User Guide Icons Description Icons Description Phone Lock Directory Icon indicator (associated with line) Icons Description Icons Description Registered private line Register failed Registering Registered shared line (Flashing) Call forward is enabled on this DND is enabled on this line...

  • Page 19: Entering Information

    Yealink CP935W User Guide Gesture Action Touch and move. When you want to scroll quickly, swipe your finger across the screen, either Swipe up, down, left or right. Drag Touch and hold, then move. To stop scrolling, stop the dragging motion.

  • Page 20: English (Uk) Input Method

    Yealink CP965 User Guide If you want to Action 1. Drag your finger to highlight the characters you want to replace. Replace characters. 2. Tap the desired character. Related Topic Changing the Input Method Topics English (UK) Input Method Google Pinyin Input Method...
  • Page 21 Yealink CP935W User Guide Item Description • Tap to enter numbers. Numbers • Long tap a key then slide to choose one of the options to enter an alternate character. • Tap to enter special characters. Special Characters • Long tap a key then slide to choose one of the options to enter an alternate character.

  • Page 22: Google Pinyin Input Method

    Yealink CP965 User Guide Item Description • Tap to enter special characters. Special Characters • Long tap a key then slide to choose one of the options to enter an altern- ate character. • Tap to delete the entered characters one by one.

  • Page 23: Using The Dial Pad

    Yealink CP935W User Guide Changing the Input Method Using the Dial Pad You can use the dial pad to enter data. The dial pad only provides digit keys, # key, and * key. You can tap to switch to the onscreen keyboard.

  • Page 24: Call Features

    Yealink CP935W User Guide Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features. Topics Placing Calls Answering Calls...

  • Page 25: Placing A Call With A Speed Dial Key

    Yealink CP965 User Guide Procedure 1. Do one of the following: Select > New Call. The active call is placed on hold. Select Hold to place the original call on hold. Select  > New Call. 2. Enter the desired number or select a contact.

  • Page 26: Dialing A Hotline Number

    Yealink CP935W User Guide Dialing a Hotline Number When the phone is off-hook, it will dial out the hotline number automatically after the designated delay time. Procedure 1. Go to More > Settings > Features > Hot Line. 2. Do one of the following: Enter the desired number in the Number field.

  • Page 27: Answering Calls

    Yealink CP965 User Guide 4. (Optional.) Turn on Send Anonymous Code. 5. (Optional.) Enter the anonymous call on code and off code respectively. 6. Select 7. Place a call. The callee is prompted with an incoming call from anonymity. If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number.

  • Page 28: Answering A Call

    Yealink CP935W User Guide Answering a Call Answering a Call When in a Call Answering a Call Automatically Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call.

  • Page 29: Disabling Call Waiting

    Yealink CP965 User Guide Disabling Call Waiting If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected auto- matically. Before You Begin Check with your system administrator if the call waiting off code is required. If required, get it from your system administrator.

  • Page 30: Rejecting A Call Manually

    Yealink CP935W User Guide Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list. Procedure 1. Select Reject.

  • Page 31: Disabling Dnd

    Yealink CP965 User Guide When DND is enabled, the phone prompts “DND mode is enabled” and the DND icon  appears in the status bar. Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of missed calls.

  • Page 32: Call Muting And Unmuting

    Yealink CP935W User Guide The phone screen displays the redial times and interval. The phone will retry as many times as configured until the callee answers the call. Call Muting and Unmuting You can mute the microphone during an active call so that the other party cannot hear you.

  • Page 33: Holding And Resuming Calls

    Yealink CP965 User Guide The mute state of your phone persists across calls. The phone stays in the mute state until you unmute the micro- phone manually or until the phone restarts. Procedure 1. Tap the Mute touch key when the phone is idle.

  • Page 34: Resuming A Held Call

    Yealink CP935W User Guide Note Previous Next : When you have multiple calls on the phone and the current call is held, you can select to swap to the active call. Resuming a Held Call You can view and resume a held call on the phone.

  • Page 35: Deactivating Call Forward

    Yealink CP965 User Guide 4. Do one of the following: Enter the number you want to forward to in the Forward to field. Select and select the desired contact. 5. If you select No Answer Forward, select the desired ring time to wait before forwarding in the After Ring Time field.

  • Page 36: Transferring Calls

    Yealink CP935W User Guide Procedure 1. Tap 2. Tap the desired contact and select . 3. Edit the contact information. 4. Enter a contact’s number you want to divert the call to in the Auto Divert field. 5. Select Done.

  • Page 37: Conference Calls

    Yealink CP965 User Guide Conference Calls The phone supports creating local conference and network conference. During the conference, follow these tips: Mute your microphone when you are not speaking, especially in noisy environments. Avoid tapping or rustling papers near the microphone.

  • Page 38: Merging Multiple Calls Into A Conference Call

    Yealink CP935W User Guide 1. Place a call to the first party. 2. After the first party answers the call, select Invite. 3. Do one of the following: Enter the number of the second party, and select Invite. Repeat the step above until you add all intended parties.

  • Page 39: Splitting A Conference Call

    Yealink CP965 User Guide 1. Select Mute to mute the conference call. 2. Select Mute again to unmute the conference. Splitting a Conference Call You can split the conference call into individual calls. After you split a conference call, the conference call ends, and other parties are held.

  • Page 40: Call Recording

    Yealink CP935W User Guide Enter the number of the second party, and then select Invite. Select Call multiple members? Click here >>, enter the number of the new party, and then select Add Mem- bers. Repeat the step above until you add all intended parties.

  • Page 41: Stopping A Recording

    The phone supports the following 31 channels: 0: Broadcasts are sent to channel 0. Note that the Yealink IP phones running old firmware version (old paging mechanism) can be regarded as listening to channel 0. It is the default channel.

  • Page 42: Sending Multicast Paging

    Polycom IP phones which have 25 channels you can listen to. 26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when broad- casting with Yealink IP phones running new firmware version (new paging mechanism). Note : All IP phones in the multicast paging group must be deployed in the same subnet since a broadcast is used.

  • Page 43: Setting A Paging List Key

    Yealink CP965 User Guide You need to set a Multicast Paging key in advance. Procedure 1. Tap the Multicast Paging key when the phone is idle. Both your phone and receiver’s phone play a warning tone and the multicast RTP session will be automatically answered on the receiver’s phone in the speakerphone (hands-free) mode.

  • Page 44: Sending Pages By A Paging List Key

    Yealink CP935W User Guide 3. Enter the multicast IP address and port number (for example, 224.5.6.20:10008) in the Address field. 4. Enter the string that will display on the phone screen in the Label field. 5. Enter the desired channel between 0 and 30 in the Channel field.
  • Page 45 Yealink CP965 User Guide The multicast RTP session is re-established. Select DND to enable or disable DND mode. Select Mute to mute the multicast RTP session. Select > Record to record a call. Select End Call to end the paging call.

  • Page 46: Advanced Call Features

    Yealink CP935W User Guide Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Topics Using Call Completion Call Pickup Call Park Busy Lamp Field (BLF)

  • Page 47: Picking Up A Group Call Directly

    Yealink CP965 User Guide The target phone receives an incoming call. Your system administrator has enabled the directed call pickup and set the directed call pickup code. Procedure 1. Select The DPickup (Pick Up) appears on the phone screen. 2. Select DPickup (Pick Up) on your phone.

  • Page 48: Picking Up A Call With A Group Pickup Key

    Yealink CP935W User Guide Enter the directed call pickup code followed by the specific extension in the Value field. Select and select the desired contact. 7. Select When the target phone receives an incoming call, you can press the Pick Up key, and the call is answered on your phone.

  • Page 49: Using Call Park Feature

    Yealink CP965 User Guide 4. Select Call Park from the Key Type field. 5. Select the desired line from the Account ID field. 6. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field.

  • Page 50: Audio Alert For Blf Pickup

    Yealink CP935W User Guide Audio Alert for BLF Pickup The Audio Alert for BLF Pickup feature allows your phone to play a tone when the specified monitored line receives an incoming call. Visual Alert for BLF Pickup Your system administrator can configure your phone to display the call information when the specified monitored line receives an incoming call.

  • Page 51: Transferring A Call By Blf Key

    Yealink CP965 User Guide Before You Begin You have edited the BLF key's Extension field with the directed call pickup code from your system administrator. Procedure 1. When the monitored line receives an incoming call, you can tap the BLF key to pick up the call for the monitored line directly.

  • Page 52: State Indicator Of Remote Line By Blf List Key

    Yealink CP935W User Guide Audio Alert for BLF Pickup Visual Alert for BLF Pickup Visual Alert for BLF Parked Call Monitor Picking up a Remote Call by BLF List Key Transferring a Call by BLF List Key Parking a Call by a BLF List Key...

  • Page 53: Picking Up A Remote Call By Blf List Key

    Yealink CP965 User Guide You can select to retrieve the call parked to the monitored line, place a call to the monitored line, place a new call or go back to the idle screen. Picking up a Remote Call by BLF List Key When the monitor user is not at his/her desk and someone rings his/her line, you can pick up the call simply by tap- ping the flashing BLF List key.

  • Page 54: Retrieving A Call By A Blf List Key

    Shared Line Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.

  • Page 55: Placing Calls On A Shared Line

    Yealink CP965 User Guide Icons Description Icons Description a call. placed on public hold. The call on the shared line is (Local SCA Phone) The call on the shared line is barged in by the other shared placed on private hold.

  • Page 56: Retrieving A Held Call On A Shared Line

    Yealink CP935W User Guide 5. (Optional.) Enter the string that will display on the phone screen in the Label field. 6. Select During an SCA call, select > Dsskey, and then tap private hold key on the phone. Then the call is held on your phone, and the other phones registered with a shared line show the call is in the busy state on the shared line key.

  • Page 57: Placing An Intercom Call

    Yealink CP965 User Guide Intercom enables you to place an intercom call that is answered automatically on the contact's phone as long as the contact is not in an active call. Note : Intercom is not available on all servers. Contact your system administrator for more information.

  • Page 58: Answering An Intercom Call

    Yealink CP935W User Guide 3. Enter the directed call pickup code in the Extension field. 4. Select When the target extension receives an incoming call, the Intercom key icon of the target extension will change to . Tap the Intercom key to pick up the incoming call directly.

  • Page 59: Setting The Voice Mail Code

    Yealink CP965 User Guide Listening to Voice Mails Setting the Voice Mail Code If you want to connect your phone to the message center, you need to set the voice mail code on your phone. Before You Begin Get the voice mail code from your system administrator.
  • Page 60 Yealink CP935W User Guide 1. Tap the hot desking key from the Dsskey screen. The phone prompts you to clear the account configuration or not. 2. Select OK. Registration configurations of all accounts on the phone will be cleared immediately.

  • Page 61: Directory

    Yealink CP935W User Guide Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Blocklist Remote Phone Book Local Directory You can store up to 1000 contacts and 48 groups in your local directory, you can search, add, edit and delete a con- tact.

  • Page 62: Deleting Contact Groups

    Yealink CP965 User Guide Deleting Contact Groups When you delete a contact group, the contacts in the group will not be deleted. You can view the contacts in All Contacts (Local Directory) list. Procedure 1. Go to > Local Directory.

  • Page 63: Deleting A Contact

    Yealink CP935W User Guide 1. Select 2. If you want to view a contact to the specified contact group, select Local Directory to select the desired contact group. 3. Tap the desired contact and select 4. Edit the contact information.

  • Page 64: Blocklist

    Yealink CP965 User Guide 1. Select 2. Do one of the following: Select Enter your search criteria in the search field. Select the desired letter (for example, T) along the right side to jump to contacts whose names start with T or t.

  • Page 65: Editing A Blocklist Contact

    Yealink CP935W User Guide 1. Go to > Local Directory > Blocklist. Editing a Blocklist Contact You can update your blocklist contacts' information. Procedure 1. Go to > Local Directory > Blocklist. 2. Tap the desired blocklist contact and select 3.

  • Page 66: Remote Phone Book

    Yealink CP965 User Guide 1. Go to > Local Directory > Blocklist. 2. Tap the desired blocklist contact and select 3. Select Local Directory from the Group field. 4. Select Remote Phone Book If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate directory directly from your phone.

  • Page 67: Saving A Remote Phone Book Contact To The Blocklist

    Yealink CP935W User Guide Saving a Remote Phone Book Contact to the Blocklist You can save any remote phone book contact to the Blocklist on the phone, to prevent this contact from calling you. Procedure 1. Select > Local Directory > Remote Phone Book.

  • Page 68: Call History

    Yealink CP935W User Guide Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory...

  • Page 69: Deleting History Records

    Yealink CP965 User Guide 3. Select > Blocklist. 4. Edit the contact information. 5. Select Deleting History Records You can delete one or all call records from the call history list. Topics Deleting a Call Record Deleting All Call Records Deleting a Call Record You can delete any call record from the call history list.

  • Page 70: System Applications

    Yealink CP935W User Guide System Applications The system applications are pre-installed on your phone and they cannot be uninstalled. Topics Recorder Browser Clock Recorder You can use the Recorder to record audio and manage the recording. During recording, you can mark specific moments so that you can quickly find and listen to them later. You can record up to 12 hours in one file.

  • Page 71: Pause/Resuming A Playback

    Yealink CP965 User Guide The recorded calls saved in "*.aac" format and include a date & time stamp and the other party’s number/IP address/name (or the first person’s number/IP address/name you called), for example, 20170515-1452-Tom was created on May 15, 2017, at 14:52 and you have a call with Tom.

  • Page 72: Copying All Recorded Audio To Usb Flash Drive

    Yealink CP935W User Guide The prompt “XX Copied” (XX indicates the date when the recorded audio is copied to the USB flash drive) appears under the corresponding recorded audio. Copying All Recorded Audio to USB Flash Drive You can copy all recorded audio to your USB flash drive, as a result, you can view them on PC or other devices.

  • Page 73: Deleting All Recordings

    Yealink CP965 User Guide 2. If you want to delete the recorded audio saved in USB flash drive, tap USB. 3. Tap after the desired recorded audio. 4. Tap Delete. The phone prompts you whether to delete the audio. 5. Tap OK.

  • Page 74: Browsing A Web Page

    Yealink CP935W User Guide Managing Bookmarks Setting a Home Page Clearing the Navigation History Modifying the Browser Settings Browsing a Web Page You can use the Browser just like normal browsers to browse websites. Procedure 1. Go to More > Browser.

  • Page 75: Accessing A Web Page From The Bookmarks Library

    Yealink CP965 User Guide The web page is added to the BOOKMARKS Library. Accessing a Web Page from the Bookmarks Library You can quickly visit the web page from the Bookmarks Library. Procedure 1. Go to More > Browser. 2. Tap >...

  • Page 76: Deleting A Bookmark

    Yealink CP935W User Guide 6. Tap OK. Deleting a Bookmark When you do not need the bookmark any more, you can delete it. Procedure 1. Go to More > Browser. 2. Tap  > to access the BOOKMARKS list. All pre-configured bookmarks are in the list.

  • Page 77: Modifying The Browser Settings

    Yealink CP965 User Guide Modifying the Browser Settings You can modify the browser settings to customize your Browser. Procedure 1. Go to More > Browser. 2. Tap > Settings. 3. Customize the browser style you prefer. Clock You can use the Clock to check the time of other cities in the world.

  • Page 78: Customizing Your Phone

    Yealink CP935W User Guide Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Wallpaper Screen Saver Changing the Screen Backlight and Time Changing the Language Changing the Input Method Time & Date...

  • Page 79: Screen Saver

    Yealink CP965 User Guide Screen Saver The screen saver starts automatically when your phone has been idle for the preset waiting time. You can stop the screen saver by touching the screen or tapping any key. Topics Changing the Waiting Time for Screen Saver...

  • Page 80: Changing The Language

    Yealink CP935W User Guide Procedure 1. Swipe down from the top of the screen. 2. Do one of the following: Drag the backlight slider. When dragging the slider, the control center (except the backlight slider) and notification center will be hid- den.

  • Page 81: Time & Date

    Yealink CP965 User Guide Time & Date You can set the time and date manually. The time and date formats are also variable. Topics Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually.

  • Page 82: Setting The Phone Lock

    Yealink CP935W User Guide Setting the Phone Lock Setting a Phone Lock Key Locking Your Phone Manually Unlocking Your Phone Changing Your Phone Unlock PIN Setting the Phone Lock You can manually lock the phone or wait a specified time to automatically lock the phone.

  • Page 83: Unlocking Your Phone

    Yealink CP965 User Guide Unlocking Your Phone You can use an unlock PIN to unlock the phone. If you forget the unlock PIN, you can enter the administrator password to unlock your phone, and then automatically access the PIN change screen.

  • Page 84: Changing The Locations Of The Line Keys

    Yealink CP935W User Guide Go to More > Settings > Features > Dsskey. Tap the desired line key. 2. Select the desired key type from the Type field. 3. Configure the settings for the corresponding key type. 4. Select Changing the Locations of the Line Keys You can change the order in which your line keys display on the phone screen.

  • Page 85: Audio Settings

    Yealink CP935W User Guide Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Disabling the Key Tone Enabling Touch Tone Configuring Notification Sound Enabling Silent Mode Adjusting the Volume You can adjust the volume of the ringer, media, and audio during a call.

  • Page 86: Setting A Ring Tone For A Group

    Yealink CP965 User Guide Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your Local Directory. Note : You can only set a ring tone for a group that is added manually.

  • Page 87: Enabling Silent Mode

    Yealink CP935W User Guide Procedure 1. Go to More > Settings > Basic > Sound. 2. Tap the desired notification sound from the Notification Sound field. 3. Select OK. 4. Select Enabling Silent Mode If you turn on the silent mode, your phone won't produce a ring tone/key tone/touch sound/notification sound from phone's speaker.

  • Page 88: Using Your Phone With Pc

    Yealink CP935W User Guide Using Your Phone with PC When connected to the PC, the phone acts as a speaker and microphone during calls. From your phone, you can do the following: Manage the audio from calls or media played on your PC.

  • Page 89: Setting The Phone As Pc Audio Device

    Yealink CP965 User Guide When there is a call or conference call on your phone, the original call or conference call is placed on hold. Setting the Phone as PC Audio Device By default, the PC automatically selects the connected phone as the audio device. If not, you may have to set the phone as PC audio device via softphone or PC.

  • Page 90: Setting The Phone As Pc Audio Device Via Pc

    Yealink CP935W User Guide 1. In the top-left corner of the window, click the avatar icon to enter the settings window. 2. Click Device. 3. Select your phone from the drop-down menu of Speaker. 4. Select your phone from the drop-down menu of Microphone.

  • Page 91: Using The Cp Wireless Microphone Cpw65

    Using the CP Wireless Microphone CPW65 The Yealink CPW65 is a CP Wireless Expansion Mic which works as an audio input device for CP965 phone. It fea- tures superior audio technology and supports 360-degree voice pickup range at a radius of up to 10 feet (3 meters) without any wiring troubles.

  • Page 92: Charging The Cpw65

    To ensure good voice quality of the calls on the phones, you can register CPW65 with the phone to use the CPW65 as the external audio input device. Note : If you buy CP965-WirelessMic, the CPW65 is registered with the phone by default. Procedure 1. Go to More > MIC.

  • Page 93: Registering The Cpw65 With Another Phone

    Yealink CP965 User Guide Registering the CPW65 with Another Phone When you no longer want to register with the current phone, you can register the CPW65 with another phone. CPW65 can only be registered with one phone at a time, if you register the CPW65 to another phone, the CPW65 will deregister from the previous phone automatically.

  • Page 94: Viewing Cpw65 Information

    Yealink CP935W User Guide 2. Tap  again to unmute the call. The mute LED indicator glows green. And the icon  disappears from the status bar of the phone. Viewing CPW65 Information When the CPW65 is registered with the phones, you can view CPW65 status on the phone.

  • Page 95: Using Star Connection Feature

    Yealink CP935W User Guide Using Star Connection Feature You can deploy up to four CP965 phones in a star layout. In the star connection group, one phone acts as a primary phone, while other phones act as the subsidiary phones.

  • Page 96: Sending Broadcast From Primary Phone

    Yealink CP965 User Guide Related Topic Sending Broadcast from Primary Phone Sending Broadcast from Primary Phone You can make the primary phone send broadcast for waiting for other subsidiary phones to join the star connection group. Procedure 1. Go to More>Settings > Advanced (default password: admin) > CP Star Connection > Start Broadcast.

  • Page 97: Stop Finding A Subsidiary Phone

    3. Enter the PIN number displayed on the primary phone. After reboot, the phone joins the star connection group successfully. The star connection name (for example, CP965-S1) is displayed on the idle screen, and a star connection icon appears in the status bar.

  • Page 98: Finding A Primary Phone

    Yealink CP965 User Guide 4. Select OK. After reboot, the phone quits the star connection group successfully. Finding a Primary Phone You can confirm the actual location of the primary phone on any subsidiary phone. Procedure 1. Select Find Primary.

  • Page 99: Connecting A Mobile Phone Using Bluetooth

    Yealink CP935W User Guide Connecting a Mobile Phone Using Bluetooth Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters (3 to 6 feet) range. You can pair and connect the Bluetooth-enabled mobile phone with your phone. After connection, you can do the...

  • Page 100: Syncing The Mobile Contacts To The Phone

    Yealink CP965 User Guide Procedure 1. Go to More > Settings > Basic > Bluetooth. 2. Select to search for the mobile phone. 3. Tap the desired Bluetooth-enabled mobile phone. 4. Select Pair on both mobile phone and phone. The connection will be completed successfully with a prompt appears under the Bluetooth-enabled mobile phone name.

  • Page 101: Handling A Mobile Phone Call On The Phone

    Yealink CP935W User Guide Related Topic Enabling the Mobile Contacts Sync Feature Handling a Mobile Phone Call on the Phone You can handle a mobile phone call on your phone, the phone acts as a hands-free device for your mobile phone.

  • Page 102: Renaming The Paired Bluetooth-Enabled Mobile Phone

    Changing Your Phone's Bluetooth Name You can change the Bluetooth name for your phone to identify your phone to other Bluetooth devices. By default, the phone is identified as Yealink-CP965 by other Bluetooth devices. Before You Begin Make sure that the Bluetooth mode is activated.

  • Page 103: Unpairing The Mobile Phone

    Yealink CP935W User Guide 3. Select Related Topics Activating the Bluetooth Mode Disabling Bluetooth Device Discovery Unpairing the Mobile Phone When you unpair the mobile phone, the mobile phone information disappears from the Paired devices list. To con- nect the mobile phone to your phone again, tap the desired mobile phone in the Available devices list.

  • Page 104: Wireless Network

    Yealink CP935W User Guide Wireless Network The phone can be connected to the wireless network if Wi-Fi is available within the area. Note : Enabling Bluetooth may degrade your wireless network connection. For improved wireless network performance, you should disable Bluetooth when it is not in use.

  • Page 105: Adding A Wireless Network Manually

    Yealink CP965 User Guide 4. Enter the desired password in the Password field. 5. (Optional.) Tap to make the password visible. 6. Select Show advanced options to configure the HTTP proxy for the Browser. 7. Select Connect. Once the connection has completed successfully, the prompt “Connected” appears under the corresponding SSID.

  • Page 106: Deactivating The Wi-Fi Mode

    Yealink CP935W User Guide Related Topic Deactivating the Wi-Fi Mode Deactivating the Wi-Fi Mode You should deactivate the Wi-Fi mode when you need to connect your phone to the wired network. Procedure 1. Do one of the following: Swipe down from the top of the screen.

  • Page 107: Using Your Phone With Pstn Account

    Yealink CP935W User Guide Using Your Phone with PSTN Account You can connect an optional expansion PSTN box CPN10 to extend functions of the conference phone. You can make PSTN calls. Up to 2 cascaded PSTN Boxes can be installed to a conference phone.

  • Page 108: Configuring The Flash Time

    Yealink CP965 User Guide 1. Go to More > Settings > Basic > Country. 2. Select the desired country. 3. Select Configuring the Flash Time You can configure the flash time to adjust the length of time before a hook flash times out (or the call disconnects).

  • Page 109: Recording Using A Usb Flash Drive

    Yealink CP935W User Guide A hook flash is a quick off-hook/on-hook/off-hook cycle (just like picking up a handset, laying the handset down on the handset cradle, and then picking it up again). Then the active call will be placed on hold, you are allowed to place a new call and connect three parties in a con- ference.

  • Page 110: Maintaining Your Phone

    Yealink CP935W User Guide Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Investigating Warnings Clearing Warning Icon...
  • Page 111 Yealink CP965 User Guide The screen displays the network status information. Rebooting Your Phone The improper operation may cause malfunction. If the malfunction occurs, your system administrator may ask you to reboot your phone. Procedure 1. Go to More > Settings > Basic > Reboot > Reboot.
  • Page 112 Yealink CP935W User Guide Procedure 1. Go to More > Settings > Basic > Reset Local Config> Reset local settings. The phone prompts you to reset the local settings or not. 2. Select OK.
  • Page 113 Yealink CP935W User Guide Appendix - Menu Structure...

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