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MULTI-DECK MERCHANDISER
INSTALLATION & OPERATIONS MANUAL
Technical Reference ...........................................2-4
General Information ............................................... 5
Installation ..........................................................6-7
Lighting & Power Supplies ..................................8-9
Pre-Power Checklist ............................................10
To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualifi ed tech-
nicians who have experience working with commercial refrigerated display merchandisers and storage cabinets. For a list of Hillphoenix-authorized installation/
service contractors, please visit our website at www.hillphoenix.com.
Table of Contents
Heat Controls & Settings .............................. 11-12
Case Cleaning ......................................................13
Parts Ordering ......................................................14
Appendices
PF-H/DELI
10/23
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Summary of Contents for Dover Hillphoenix PF-H
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Page 1: Table Of Contents
MULTI-DECK MERCHANDISER INSTALLATION & OPERATIONS MANUAL PF-H/DELI Table of Contents Technical Reference ...........2-4 Heat Controls & Settings ......11-12 General Information ..........5 Case Cleaning ............13 Installation ............6-7 Parts Ordering ............14 Lighting & Power Supplies ........8-9 Appendices Pre-Power Checklist ..........10 To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualifi... - Page 3 LIABILITY NOTICE For Cases with Shelf Lighting Systems Hillphoenix does NOT design any of its shelf lighting systems or any of its display cases with shelf lighting systems for direct or indirect exposure to water or other liquids. The use of a misting system or water hose on a display case with a shelf lighting system, resulting in the direct or indirect exposure of the lighting system to water, can lead to a number of serious issues (including, without limitation, electrical failures, fi...
- Page 4 Important ® t Hillphoenix , the safety of our customers and employees, as well as the ongo- ing performance of our products, are top priorities. To that end, we include impor- tant warning messages in all Hillphoenix installation and operations handbooks, accompanied by an alert symbol paired with the word "DANGER", "WARNING", or "CAUTION".
- Page 5 Revision History • new manual format_09/21 • technical reference_01/23 • technical reference, LED lighting, heat control settings and parts list_07/23 • controller parameter update_1-23...
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Page 6: Technical Reference
TECHNICAL REFERENCE Self-Service Open Muti-Deck Merchandiser PF-H 4', 6' & 8' (Deli) GENERAL NOTES: • "---" Indicates that the feature is not an option on this case model and/or the data is not yet available at this time. SHIPPING WEIGHT Case Weight PF-H... - Page 7 TECHNICAL REFERENCE Self-Service Open Muti-Deck Merchandiser PF-H 4', 6' & 8' (Deli) SELF-SERVICE DATA Heaters Shelves Bottom First Top Second Top Third Top Heaters Shelf Shelf Shelf Case Watts Watts Watts Watts Length Qnty (Each) Qnty (each) Qnty (each) Qnty (each) 1153 1153...
- Page 8 TECHNICAL REFERENCE Self-Service Open Muti-Deck Merchandiser PF-H 4', 6' & 8' (Deli) FLIP UP ACCESS FOR BALLAST BOX WITH FLIP UP ACCESS FOR CONTROLS/ELECTRICAL 19 1/16" [48.5 cm] BALLAST BOX WITH HEAT CONTROLS 19 1/16" [48.5 cm] CONTROLS/ELECTRICAL HEAT CONTROLS 10"...
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Page 9: General Information
GENERAL INFORMATION hank you for choosing Hillphoenix for your food merchandising needs. This handbook contains important technical infor- mation and will assist you with the installation and operation of your new Hillphoenix specialty cases. By closely following the instructions, you can expect peak performance; attractive fit and finish; and long case life. We are always interested in your suggestions for improvements (e.g. -
Page 10: Installation
CASE INSTALLATION LOCATION This hot display case has been designed for displaying and storing perishable food product. It is engineered for air-con- ditioned stores with a maximum ambient of 75°F and 55% relative humidity. SUPPORTS When selecting the location for placement of this case, avoid the following conditions: Excessive Air Movement Fig. - Page 11 CASE INSTALLATION 3. Install the bumper, if applicable, into pre-attached bumper 7. Install the bumper into pre-attached bumper track and track and snap into place. snap into place. 4. After suffi cient time has passed to allow for bumper 8. After suffi cient time has passed to allow for bumper shrinkage, cut away the excess bumper for fi...
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Page 12: Lighting & Power Supplies
LIGHTING & POWER SUPPLIES GENERAL LIGHTING INFORMATION need for any signifi cant maintenance for several years. Should a power supply need to be removed and/or replaced, turn off the power to the case before proceeding. Be certain to replace Hillphoenix cases are equipped with LED luminaires and fea- ture specially designed light reflectors in the cornice to improve the power supply with genuine Hillphoenix parts or a compa- rable UL-listed Class-2 rated regulated 24V DC power supply... - Page 13 LIGHTING & POWER SUPPLIES ▲ C A U T I O N Too much tension on the inner clamp rings while removing them from an LED light rod may cause CLAMP breakage. Use only enough tension for removal. RING SCREW Fig.
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Page 14: Pre-Power Checklist
PRE-POWER CHECKLIST Before powering-up the case, be certain that all of the steps listed below have been completed to ensure proper case functionality, safety and compliance with warranty terms. Have you thoroughly examined the case for shipping damage? (see pg. 5) Have you checked the horizontal level of the case? (see pg. -
Page 15: Heat Controls & Settings
HEAT CONTROLS & SETTINGS ® HEAT CONTROLS Field Communication) or Bluetooth interface (depending on the model) for interaction with mobile devices (on which the CAREL "Applica" app has been installed, available on Google Hillphoenix hot cases are equipped with digital controls (Fig. Play for the Android operating system and on the Apple Store 10). - Page 16 HEAT CONTROLS & SETTINGS that setting, and turned ON and OFF using the power switch on ▲ C A U T I O N the main control. The case must be turned on 1 hour before placing the product. Be sure that all wells are covered with pans DO NOT RELY ON THERMOMETERS OR THER- or tiles all times whether filled with product or empty.
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Page 17: Case Cleaning
CASE CLEANING CASE CLEANING Sliding Control Doors & Hinged Cornice Access Panel 1. Remove the sliding doors on the front of the case and A periodic cleaning schedule should be established to maintain clean. To remove: push up and pull out (Fig. 11). The proper sanitation, insure maximum operating efficiency, and cornice access panel is on a hinge and is lifted open for avoid the corrosive action of food fluids on metal parts that are... -
Page 18: Parts Ordering
PARTS ORDERING Contact the Service Parts Department at: 1-844-HPX-PART (1-844-479-7278) dfr-ia-parts@doverfoodretail.com Provide the following information about the part you are ordering: • Model number and serial number* of the case for which the part is intended. • Length of the part (if applicable). •... - Page 19 APPENDIX A1 ....................Wiring Information B1 ........................Parts List...
- Page 20 A1: WIRING DIAGRAM...
- Page 21 B1: PARTS LIST Light Guard Heat Control Access Lift Doors Case Top Interior End Panel Die Board Plex Die Board Front Toekick Shelf Heat Shield Insulated Lower Deck End Panel Trim End Panel End Toekick Outside Back Heated Bottom Deck Shelf Standard Adjustable Shelf Bracket Inside Back...
- Page 22 Hill PHOENIX, Inc. Hereinafter Referred To As Manufacturer LIMITED WARRANTY GENERAL WARRANTY Manufacturer’s products are warranted to be free from defects in materials and workmanship under normal use and maintenance for fourteen months from date of shipment from manufacturer (the “Base Warranty Period”). In the event of a qualifying warranty claim, a new or rebuilt part to replace any defective part will be provided without charge.
- Page 23 Warning Maintenance & Case Care When cleaning cases the following must be performed PRIOR to cleaning: To avoid electrical shock, be sure all electric power is turned off before cleaning. In some installations, more than one switch may have to be turned off to completely de-energize the case.
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