To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualified tech-
nicians who have experience working with commercial refrigerated display merchandisers and storage cabinets. For a list of Hillphoenix-authorized installation/
service contractors, please visit our website at www.hillphoenix.com.
SINGLE-DECK MERCHANDISER INSTALLATION & OPERATIONS MANUAL CNZLA/CNEZLA (R-290) Table of Contents Technical References ..........2-7 Airflow & Defrost ............24 General Information ............8 Case Cleaning ............25-27 Troubleshooting ............28-29 Installation ..............9-15 Safety Devices & Service ........30-31 Case Connections ...........16-19 Lighting & Power Supplies ........20-22 Parts Ordering ..............
Page 3
Important t Hillphoenix ® , the safety of our customers and employees, as well as the ongo- ing performance of our products, are top priorities. To that end, we include impor- tant warning messages in all Hillphoenix installation and operations handbooks, accompanied by an alert symbol paired with the word "DANGER", "WARNING", or "CAUTION".
Page 4
Revision History • new manual format_04/22...
TECHNICAL REFERENCE 4', 7', & 8' Coldwall R290 Merchandiser CNZLA Beverage/Dairy/Meat/Frozen Food/Ice Cream GENERAL NOTES: • "---" indicates that feature is not an option on this case model and/or the data is not yet available. SHIPPING WEIGHT Case Weight CNZLA ---- ENGINEERED FOR STORES WITH AMBIENT CONDITIONS NOT TO EXCEED 75°...
Page 6
TECHNICAL REFERENCE 4', 7', & 8' Coldwall R290 Merchandiser CNZLA Beverage/Dairy/Meat/Frozen Food/Ice Cream SYSTEM REQUIREMENTS Case Frequency Product Length (Hz) Weight (lbs) Overall Size Volts Phase Plug* 56.7" x 34.5" x 36.6" 50/60 NEMA 5-15 84.8" x 34.5" x 36.6" 50/60 NEMA 5-15 12.9...
Page 8
TECHNICAL REFERENCE Endcap Case Coldwall R290 Merchandiser CNEZLA Beverage/Dairy/Meat/Frozen Food/Ice Cream GENERAL NOTES: • "---" indicates that feature is not an option on this case model and/or the data is not yet available. SHIPPING WEIGHT Case Weight CNEZLA ---- ENGINEERED FOR STORES WITH AMBIENT CONDITIONS NOT TO EXCEED 75°...
Page 9
TECHNICAL REFERENCE Endcap Case Coldwall R290 Merchandiser CNEZLA Beverage/Dairy/Meat/Frozen Food/Ice Cream SYSTEM REQUIREMENTS Case Frequency Product Length Overall Size Volts (Hz) Phase Plug* Weight (lbs) 73.6" x 34.5" x 36.6" 50/60 NEMA 5-15 GUIDELINES AND CONTROL SETTINGS 24hr Energy Defrost Case Set Point Termination...
Page 10
TECHNICAL REFERENCE Endcap Case Coldwall R290 Merchandiser CNEZLA Beverage/Dairy/Meat/Frozen Food/Ice Cream 33 7/8" [86.2 cm] LOAD LIMIT 30 7/8" [78.6 cm] 33 3/4" [85.8 cm] 73 1/2" [186.8 cm] ENGINEERED FOR STORES WITH AMBIENT CONDITIONS NOT TO EXCEED 75° AND 55% RELATIVE HUMIDITY.
GENERAL INFORMATION hank you for choosing Hillphoenix for your food merchandising needs. This handbook contains important technical infor- mation and will assist you with the installation and operation of your new Hillphoenix cases. By closely following the instruc- tions, you can expect peak performance; attractive fit and finish; and long case life. We are always interested in your suggestions for improvements (e.g.
Page 12
CASE INSTALLATION UNITIZATION ASSEMBLY KITS CLOSE OFF PANEL KIT (GRAY 4') HPX P/N ITEM QNTY DESCRIPTION COLOR Flange Hexagon Bolt, M6x16 - - - Front Kickplate Linking Plate, IHF-0D2209PB Gray P116702CGY Cover Plate, IHF-D1509PB Gray Middle Cover Plate, IHFD2209PB Gray Case Connecting Cover, IHF-D2209PB Gray CLOSE OFF PANEL KIT (WHITE 6' END)
Page 13
CASE INSTALLATION BACK-TO-BACK ASSEMBLY (DIAGRAM 1) COVER PLATE PRICE PLATE SUPPORTING COLUMN PRICE TAG MOLDING SIDE KICKPLATE FRONT KICKPLATE BACK-TO-BACK ASSEMBLY W/ END CAP ASSEMBLY (DIAGRAM 2) MIDDLE COVER PLATE FRONT KICKPLATE LINKING PLATE FRONT KICKPLATE SIDE KICKPLATE (END CAP) (END CAP) See (Fig.
Page 14
CASE INSTALLATION LOCATION ommended for precision and requires just one person. When in final position level adjustable feet (Fig. 1 & 2) as This refrigerated display case has been designed for displaying needed so that the casters are not engaged to the floor. and storing perishable food product.
Page 15
CASE INSTALLATION brackets are used, one at each corner. with case joining. Keep all loose items as they will be used later in the installation process. 2. Move the case into position. The case has a two lane pal- let with connecting strips and enforcement steel panels. 3.
Page 16
CASE INSTALLATION 8. Install the side skirting board (Fig. 6). Fig. 7 Frame screw locations at rear of case 5. Insert the column (Fig. 8) into the screw installation posi- Fig. 6 Side skirting board corner connections tion, one on the left and one on the right. 9.
Page 17
CASE INSTALLATION 8. If more than two cases need to be spliced in a line-up, end of the side skirting board kickplate (Fig. 14). install the connecting plate according to the position (Fig. 13. If there is an end cap case, fix the front and corner kick- 11) after the two cases are placed.
CASE INSTALLATION spliced in a line-up, install the kickplate linking plate after racks in place for shipping, then adjust the level of the wire the front skirting board is fixed. rack by using the side racks for placement (Fig. 18). 16.
CASE CONNECTIONS ▲ ELECTRICAL � D A N G E R This case has a NEMA 5-15P plug (locking NEMA-15P plug CAUTION, RISK OF ELECTRIC SHOCK. If the when applicable) that will need to be connected. Note: The cord or plug becomes damaged, replace only locking NEMA L5-15P plug can replace the standard NEMA with a cord and plug of the same type.
Page 20
CASE CONNECTIONS ▲ Access locations and/or R-290 compartment configurations � D A N G E R will vary based on case design. See page 18 for a compressor compartment diagram. ALWAYS CHECK THE THERMOSTAT CURRENT RATING. It may have a limited current, as low ▲...
Page 21
CASE CONNECTIONS R-290 COMPRESSOR COMPARTMENT DIAGRAM Condenser Coil Compressor Drain Condenser Fan Condensate Tray Note: Access locations and/or compartment configurations will vary based on case design. SAFETY LABELS Inspect the refrigerated display case and ensure all safety warnings/information applied on the refrigerated case are not re- moved.
Page 22
CASE CONNECTIONS SAFETY LABELS (CONT'D) ANSI/NSF-7 Type 1 Display Refrigerator Close to Field Wiring Box Type label intended for 75°F/55%RH Close to Field Wiring Box Intended use label Inside/fixed and/or mobile Load limit Danger: Risk of fire or explosion. Flammable refrigerant used.
LIGHTING & POWER SUPPLIES GENERAL LIGHTING INFORMATION ing. The power can be disconnected at the main panel breaker in the building. Just turning OFF the case with the main power switch will NOT disconnect power coming to Hillphoenix cases are equipped with LED luminaires. the case.
Page 24
LIGHTING & POWER SUPPLIES 5. After the brackets are detached, the terminals (Fig. 30) can be unplugged and the LED light bar(s) separated from the clips (Fig. 31) running down the length of the bar. Note: There will be multiple clips. TOP GAP TOP GAP TERMINALS...
Page 25
LIGHTING & POWER SUPPLIES Disassembly of LED Driver: 1. First turn the power to the case OFF with the switch (Fig. 32) found at the front panel grill. DISCONNECT POWER to the case before proceeding. The power can be discon- nected at the main panel breaker in the building.
PRE-POWER CHECKLIST Before powering-up the case, be certain that all of the steps listed below have been completed to ensure proper case functionality, safety and compliance with warranty terms. Have you thoroughly examined the case for shipping damage? (see pg. 8) Have you checked to ensure the case is horizontally level? (see pg.
AIRFLOW & DEFROST AIRFLOW & PRODUCT LOAD Defrost cycle stops automatically when ice/frost is removed (triggered by the internal temperature sensor or software based max time out period). Hillphoenix cases provide maximum product capacity within the refrigerated air envelope. Please keep products within the ap- During automatic defrost the display shows "dEF".
CASE CLEANING ▲ CASE CLEANING � C A U T I O N A periodic cleaning schedule should be established to maintain Use specific products for disinfection and clean- proper sanitation, insure maximum operating efficiency, and ing: use soft, non-abrasive sponges and rags! avoid the corrosive action of food fluids on metal parts that are left on for long periods of time.
Page 29
CASE CLEANING 4. Remove all accessories from the interior of the unit. After FOR CLEANING use ensure for a neat and safe storage. 5. Remove all defrost water from the following options; CLEANING DEVICES CLEANING AREA a) Wet vacuum cleaner/electrical devices with mark ing of explosion protection.
Page 30
CAES CLEANING ▲ 1. Open the front panel grill after power switch is turned OFF. � C A U T I O N 2. Use a brush to brush of the dust on the surface of the con- Be sure to clean the condenser air intake denser, or use a hand-held vacuum cleaner to suck out monthly.
TROUBLESHOOTING ▲ PARTS SUBJECT TO WEAR & SPARE PARTS � D A N G E R Most spare parts carry clear, complete ID information. It is FLAMMABLE important that the refrigerated case parts be replaced by DANGER - Risk of Fire or Explosion. Flammable analogous parts of equivalent safety and quality: to order Refrigerant Used.
Page 32
TROUBLESHOOTING TABLE OF FAILURES AND TROUBLESHOOTING (Cont'd) PROBLEM POSSIBLE CAUSE SOLUTION 1. After one to two hours of operation, the noise 1. The product is in will be significantly the high-frequency reduced; operation stage at 2. The defrosting cycle of the initial stage of The product is the product is 24 hours.
SAFETY DEVICES & SERVICE SAFETY DEVICES DESCRIPTION OF RESIDUAL DANGERS AND RISK ▲ � W A R N I N G Residual Dangers It is absolutely forbidden for the user to Dangers that have not been reduced/eliminated with the tamper with safety devices. Before using the safety measures adopted on the refrigerated case can never- refrigerated case check that mechanical safety theless be reduced/eliminated as long as users apply proper...
Page 34
SAFETY DEVICES & SERVICES REFRIGERANT • Ensure the system is sealed and leak checked • Evacuate system to a minimum 500 microns • Weigh in correct charge This piece of equipment uses a R-290 Refrigeration system. This equipment has been clearly marked on the data tag the •...
PARTS ORDERING Contact the Service Parts Department at: 1-844-HPX-PART (1-844-479-7278) dfr-caseclaims@doverfoodretail.com (warranty) dfr-orderparts@doverfoodretail.com (non-warranty) Provide the following information about the part you are ordering: • Model number and serial number* of the case for which the part is intended. • Length of the part (if applicable). •...
Page 36
APPENDIX A1 ......................Piping Diagram A2 ......................Wiring Diagram B1-B3 ................Dixell Operating Instructions C1 ............Sporlan Pressure-Temperature Chart (R290) D1-D2 ....................... Parts List E1-E29 ................... Exploded Parts List...
Page 39
B1: DIXELL OPERATING INSTRUCTIONS FANS AND DIGITAL INPUT DIGITAL CONTROLLER WITH DEFROST AND When the digital input is configured as door switch iF=do, fans and compressor status depends on the dC parameter value: FANS MANAGEMENT dC=no normal regulation; ...
Page 40
B2: DIXELL OPERATING INSTRUCTIONS DIGITAL INPUTS (ONLY XR03CX) TO UNLOCK THE KEYBOARD The free voltage digital input is programmable in different configurations by the “i1F” parameter. Keep pressed together for more than 3s the keys till the “on” message will be displayed. DOOR SWITCH (IF=DO) PARAMETERS It signals the door status and the corresponding relay output status through the “dC”...
Page 41
B3: DIXELL OPERATING INSTRUCTIONS probe. Temperature alarms “HA” and “LA” automatically stop as soon as the temperature returns to Default Display P1 - P2 - SP normal values. Alarms “EA” and “CA” (with iF=bL) recover as soon as the digital input is disabled. Display delay 0 ÷...
Page 43
D1: PARTS LIST *CNZLA (R-290) Price Tag Molding Top Glass Door Top Glass Door Handle Outside Back Compressor Compartment Compressor Air Exhaust End Kickplate Compressor Air Exhaust Light Switch (Green) Main Power Switch (Red) Condenser Air Intake Dixell Controller Front Kickplate Cart Bumper Front Exterior Panel/Die Board Note: The visual side panel shown separate from the case is not removable and only shown in this manner for visibility...
Page 44
D2: PARTS LIST *CNEZLA (R-290) Price Tag Molding Top Glass Door Top Glass Door Handle Right Glass (Reverse Side - Left) Outside Back Compressor Compartment Compressor Air Exhaust End Kickplate Compressor Air Exhaust Light Switch (Green) Main Power Switch (Red) Condenser Air Intake Dixell Controller Front Kickplate...
Page 74
Hill PHOENIX, Inc. Hereinafter Referred To As Manufacturer LIMITED WARRANTY GENERAL WARRANTY Manufacturer’s products are warranted to be free from defects in materials and workmanship under normal use and maintenance for fourteen months from date of shipment from manufacturer (the “Base Warranty Period”). In the event of a qualifying warranty claim, a new or rebuilt part to replace any defective part will be provided without charge.
Page 75
Warning Maintenance & Case Care When cleaning cases the following must be performed PRIOR to cleaning: To avoid electrical shock, be sure all electric power is turned off before cleaning. In some installations, more than one switch may have to be turned off to completely de-energize the case.
Need help?
Do you have a question about the Hillphoenix CNZLA and is the answer not in the manual?
Questions and answers