To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualifi ed tech-
nicians who have experience working with commercial refrigerated display merchandisers and storage cabinets. For a list of Hillphoenix-authorized installation/
service contractors, please visit our website at www.hillphoenix.com.
SINGLE/MULTI-DECK MERCHANDISER INSTALLATION & OPERATIONS MANUAL DI-H/DI-H-MD/DI-H-MD-2 DELI Table of Contents Technical References ........2-10 Pre-Power Checklist ..........16 General Information ..........11 Heat Controls & Settings ......17-19 Installation ............. 12-13 Case Cleaning ............20 Case Connections ..........7 Parts Ordering ............21 Lighting, Heat & Power Supplies ....14--15 Appendices To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualifi...
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LIABILITY NOTICE For Cases with Shelf Lighting Systems Hillphoenix does NOT design any of its shelf lighting systems or any of its display cases with shelf lighting systems for direct or indirect exposure to water or other liquids. The use of a misting system or water hose on a display case with a shelf lighting system, resulting in the direct or indirect exposure of the lighting system to water, can lead to a number of serious issues (including, without limitation, electrical failures, fi...
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Important ® t Hillphoenix , the safety of our customers and employees, as well as the ongo- ing performance of our products, are top priorities. To that end, we include impor- tant warning messages in all Hillphoenix installation and operations handbooks, accompanied by an alert symbol paired with the word "DANGER", "WARNING", or "CAUTION".
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Revision History • new manual format_08/21 • T-8 connectors notice after shipping_09/21...
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TECHNICAL REFERENCE Self-Service Open Single-Deck Hot Octagonal Island Merchandiser DI-H 505 & 606 (Deli) GENERAL NOTES: • "---" Indicates that the feature is not an option on this case model and/or the data is not yet available at this time. SHIPPING WEIGHT Case Weight...
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TECHNICAL REFERENCE Self-Service Open Single-Deck Hot Octagonal Island Merchandiser DI-H 505 & 606 (Deli) SELF-SERVICE DATA Total Amps Bottom Shelf Heat (208-3-60) Heaters Heaters (per shelf) (per shelf) Lights Case Watts Watts Watts Watts Length Qnty (Each) Qnty (Each) Qnty (Each) Qnty (Each)
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TECHNICAL REFERENCE Self-Service Open Multi-Deck Hot Octagonal Island Merchandiser DI-H-MD 505 & 606 (Deli) GENERAL NOTES: • "---" Indicates that the feature is not an option on this case model and/or the data is not yet available at this time. SHIPPING WEIGHT Case Weight...
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TECHNICAL REFERENCE Self-Service Open Multi-Deck Hot Octagonal Island Merchandiser DI-H-MD-2 505 & 606 (Deli) GENERAL NOTES: • "---" Indicates that the feature is not an option on this case model and/or the data is not yet available at this time. SHIPPING WEIGHT Case Weight...
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TECHNICAL REFERENCE Self-Service Open Multi-Deck Hot Octagonal Island Merchandiser DI-H-MD-2 505 & 606 (Deli) SELF-SERVICE DATA Total Amps (208-3-60) Bottom Shelves (per shelf) Heaters Heaters Lights (per shelf) Case Watts Watts Watts Watts Length (Each) (Each) (Each) (Each) Qnty Qnty Qnty Qnty 19.88 21.10 20.45...
GENERAL INFORMATION hank you for choosing Hillphoenix for your food merchandising needs. This handbook contains important technical infor- mation and will assist you with the installation and operation of your new Hillphoenix specialty cases. By closely following the instructions, you can expect peak performance; attractive fit and finish; and long case life. We are always interested in your suggestions for improvements (e.g.
CASE INSTALLATION LOCATION close to the end of the horizontal supports and at each corner of the case. This hot display case has been designed for displaying and storing perishable food product. It is engineered for air-con- ditioned stores with a maximum ambient of 75°F and 55% relative humidity.
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CASE INSTALLATION 2. Once the case is properly placed on the shim packs, check the horizontal level of the case by placing a bubble level on the front sill. Add/remove shim packs as needed. 3. Install the bumper, if applicable, into pre-attached bumper track and snap into place.
LIGHTING, HEAT & POWER SUPPLIES 2. Carefully seperate the cap from the lamp holder on both GENERAL LIGHTING INFORMATION ends of the T-8 lamp (Fig. 4). Simultaneously pull down at both ends of the old T-8 lamp to remove. Hillphoenix hot cases are equipped with T-8 lights and feature specially designed light reflectors in the cornice to improve the illumination of products.
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LIGHTING, HEAT & POWER SUPPLIES posite ends of the same shelf and the color designated white/ ▲ D A N G E R black receptacles to match at their corresponding end of the inside back of the case. SHOCK HAZARD Always disconnect power to case when cleaning, In order to supply heat to the shelves this black heat cord must servicing or confi...
PRE-POWER CHECKLIST Before powering-up the case, be certain that all of the steps listed below have been completed to ensure proper case functionality, safety and compliance with warranty terms. Have you thoroughly examined the case for shipping damage? (see pg. 11) Have you checked the horizontal level of the case? (see pg.
HEAT CONTROLS & SETTINGS HEAT CONTROLS in accordance to FDA Food Code for food safety. Check product temperature of larger pieces when cooking different size items. It takes longer for larger pieces to reach desired temperature. Hillphoenix case hot wells are equipped with digital controls (Fig.
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HEAT CONTROLS & SETTINGS Control #1 in order to heat the water and not the product. This may cause condensation to collect on the font glass (if applicable) of ser- vice cases. This is the largest control. Once settings are determined, use this control to turn power ON and OFF for the case.
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HEAT CONTROLS & SETTINGS product temperature. This case is designed to produce long wave radiant heat. This type of heat penetrates the food and keeps it warm from the inside out. Therefore, the air tempera- ture may not be the same as the product temperature. Measure product interior temperature to determine the correct settings, not the air temperature for the best results.
CASE CLEANING 3. Use a clean, disposable cloth (approved item) to thorough- CASE CLEANING ly clean all areas of the case. A periodic cleaning schedule should be established to maintain 4. Wipe down doors with a clean, disposable cloth (approved proper sanitation, insure maximum operating efficiency, and item) avoid the corrosive action of food fluids on metal parts that are...
PARTS ORDERING Contact the Service Parts Department at: 1-844-HPX-PART (1-844-479-7278) dfr-ia-parts@doverfoodretail.com Provide the following information about the part you are ordering: • Model number and serial number* of the case for which the part is intended. • Length of the part (if applicable). •...
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APPENDIX A1 ....................Wiring Information B1-B3 ......................Parts List...
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B1: PARTS LIST (DI-H) Cornice Case Top Inside Back Heated Bottom Deck Die Board (Radius Depicted) Toekick (Radius Depicted) Top Heat/Light Guard...
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B2: PARTS LIST (DI-H-MD) Cornice Case Top Top Heat/Light Guard Shelf Heated Bottom Deck Die Board (Radius Depicted) Toekick (Radius Depicted) Inside Back Shelf Top Heat/Light Guard...
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B3: PARTS LIST (DI-H-MD-2) Cornice Case Top Top Heat/Light Guard Second Shelf First Shelf Heated Bottom Deck Die Board (Radius Depicted) Toekick (Radius Depicted) Inside Back First Shelf Top Heat/Light Guard Second Shelf Top Heat/Light Guard...
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Hill PHOENIX, Inc. Hereinafter Referred To As Manufacturer LIMITED WARRANTY GENERAL WARRANTY Manufacturer’s products are warranted to be free from defects in materials and workmanship under normal use and maintenance for fourteen months from date of shipment from manufacturer (the “Base Warranty Period”). In the event of a qualifying warranty claim, a new or rebuilt part to replace any defective part will be provided without charge.
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Warning Maintenance & Case Care When cleaning cases the following must be performed PRIOR to cleaning: To avoid electrical shock, be sure all electric power is turned off before cleaning. In some installations, more than one switch may have to be turned off to completely de-energize the case.
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