Dover Hillphoenix BMD-H Installation & Operation Manual

Single-deck merchandiser

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SINGLE-DECK MERCHANDISER

INSTALLATION & OPERATIONS MANUAL

Technical Reference ...........................................2-4

General Information ............................................... 5

Installation ..........................................................6-7

Lighting, Heat & Power Supplies ........................8-9

Pre-Power Checklist ............................................10

To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualiﬁ ed tech-

nicians who have experience working with commercial refrigerated display merchandisers and storage cabinets. For a list of Hillphoenix-authorized installation/

service contractors, please visit our website at www.hillphoenix.com.

BMD-H/DELI

Heat Controls & Settings .............................. 11-13

Case Cleaning ......................................................14

Parts Ordering ......................................................15

Appendices

09/21

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Summary of Contents for Dover Hillphoenix BMD-H

Page 1: Table Of Contents
SINGLE-DECK MERCHANDISER INSTALLATION & OPERATIONS MANUAL BMD-H/DELI Table of Contents Technical Reference ...........2-4 Heat Controls & Settings ......11-13 General Information ..........5 Case Cleaning ............14 Installation ............6-7 Parts Ordering ............15 Lighting, Heat & Power Supplies ......8-9 Appendices Pre-Power Checklist ..........10 To ensure proper functionality and optimum performance, it is STRONGLY recommended that Hillphoenix specialty cases be installed/serviced by qualiﬁ...
Page 3 LIABILITY NOTICE For Cases with Shelf Lighting Systems Hillphoenix does NOT design any of its shelf lighting systems or any of its display cases with shelf lighting systems for direct or indirect exposure to water or other liquids. The use of a misting system or water hose on a display case with a shelf lighting system, resulting in the direct or indirect exposure of the lighting system to water, can lead to a number of serious issues (including, without limitation, electrical failures, ﬁ...
Page 4 Important ® t Hillphoenix , the safety of our customers and employees, as well as the ongo- ing performance of our products, are top priorities. To that end, we include impor- tant warning messages in all Hillphoenix installation and operations handbooks, accompanied by an alert symbol paired with the word "DANGER", "WARNING", or "CAUTION".
Page 5 Revision History • new manual format_05/19 • warranty_10/19 • technical reference, shipping braces, seismic anchoring, service parts contacts and T-8 connectors notice after shipping_09/21...
Page 6: Technical Reference
TECHNICAL REFERENCE Service Single-Deck Hot Merchandiser w/ Flat or Curved Lift Glass BMD-H 4', 6', 8', 10' & 12' (Deli) GENERAL NOTES: • "---" Indicates that the feature is not an option on this case model and/or the data is not yet available at this time. •...
Page 7 TECHNICAL REFERENCE Service Single-Deck Hot Merchandiser w/ Flat or Curved Lift Glass BMD-H 4', 6', 8', 10' & 12' (Deli) SERVICE DATA Bottom Total Amps Heaters Heaters Lights Shelves (120/208-3-60) Case Watts Watts Watts Watts Total Amps Length Qnty (Each) Qnty (Each) Qnty...
Page 8 TECHNICAL REFERENCE Service Single-Deck Hot Merchandiser w/ Flat or Curved Lift Glass BMD-H 4', 6', 8', 10' & 12' (Deli) SLIDING SLIDING REAR LOAD DOORS CERAMIC TOP HEAT REAR LOAD DOORS CERAMIC TOP HEAT 8 5/8" [21.8 cm] 8 5/8" [21.8 cm] 27 1/8"...
Page 9: General Information
GENERAL INFORMATION hank you for choosing Hillphoenix for your food merchandising needs. This handbook contains important technical infor- mation and will assist you with the installation and operation of your new Hillphoenix specialty cases. By closely following the instructions, you can expect peak performance; attractive fit and finish; and long case life. We are always interested in your suggestions for improvements (e.g.
Page 10: Installation
CASE INSTALLATION LOCATION This hot display case has been designed for displaying and storing perishable food product. It is engineered for air-con- ditioned stores with a maximum ambient of 75°F and 55% relative humidity. SUPPORTS When selecting the location for placement of this case, avoid the following conditions: Excessive Air Movement Fig.
Page 11 CASE INSTALLATION 3. Install the bumper, if applicable, into pre-attached bumper 7. Install the bumper into pre-attached bumper track and track and snap into place. snap into place. 4. After sufﬁ cient time has passed to allow for bumper 8. After sufﬁ cient time has passed to allow for bumper shrinkage, cut away the excess bumper for ﬁ...
Page 12: Lighting, Heat & Power Supplies
LIGHTING, HEAT & POWER SUPPLIES 2. Carefully seperate the cap from the lamp holder on both GENERAL LIGHTING INFORMATION ends of the T-8 lamp (Fig. 5). Simultaneously pull down at both ends of the old T-8 lamp to remove. Hillphoenix hot cases are equipped with T-8 lights and feature specially designed light reflectors in the cornice to improve the illumination of products.
Page 13 LIGHTING, HEAT & POWER SUPPLIES posite ends of the same shelf and the color designated white/ ▲ D A N G E R black receptacles to match at their corresponding end of the inside back of the case. SHOCK HAZARD Always disconnect power to case when cleaning, In order to supply heat to the shelves this black heat cord must servicing or conﬁ...
Page 14: Pre-Power Checklist
PRE-POWER CHECKLIST Before powering-up the case, be certain that all of the steps listed below have been completed to ensure proper case functionality, safety and compliance with warranty terms. Have you thoroughly examined the case for shipping damage? (see pg. 5) Have you checked the horizontal level of the case? (see pg.
Page 15: Heat Controls & Settings
HEAT CONTROLS & SETTINGS HEAT CONTROLS Hillpheonix case hot wells are equipped with digital controls (Fig. 10). To adjust press the appropriate arrow ﬁ rmly. There is one control per well for individual functions. The controls are normally grouped in clusters. Each case will have Control #1 and one or more Control #2.
Page 16 HEAT CONTROLS & SETTINGS Functions: Overhead Heat Control Functions: Case Power ON/OFF Lights ON/OFF Range: (0-9) Top Fan ON/OFF 0 = OFF Overhead Heat 1 = Lowest Setting 9 = Highest Setting Range: (0-9) 0 = OFF PRODUCT DISPLAY & SETTINGS 1 = Lowest Setting 9 = Highest Setting This merchandiser is designed to operate without water in the...
Page 17 HEAT CONTROLS & SETTINGS To adjust temperatures, change the heat setting one number at a time by holding the UP or DOWN button 2-3 seconds to ensure change made. Allow 1-2 hours for the case temperature to even out before continuing. The settings will need to be adjusted to your specific product and store conditions.
Page 18: Case Cleaning
CASE INSTALLATION CASE CLEANING ly clean all areas of the case. CASE CLEANING 4. Wipe down doors with a clean, disposable cloth (approved A periodic cleaning schedule should be established to maintain item) proper sanitation, insure maximum operating efficiency, and 5.
Page 19: Parts Ordering
CASE INSTALLATION PARTS ORDERING Contact the Service Parts Department at: 1-844-HPX-PART (1-844-479-7278) dfr-ia-parts@doverfoodretail.com Provide the following information about the part you are ordering: • Model number and serial number* of the case for which the part is intended. • Length of the part (if applicable). •...
Page 20 CASE INSTALLATION APPENDIX A1 ....................Wiring Information B1 ........................Parts List...
Page 21 A1: WIRING DIAGRAM...
Page 22 B1: PARTS LIST Lift Glass Hardware Case Top Front Lift Glass Die Board Front Toekick Insulated Lower Deck Full Size Deli Pan (Optional) End Panel Trim End Panel End Toekick Electrical Raceway Outside Back Bottom Deck 1/3 Size Deli Pan (Optional) Strut Sliding Rear Load Doors Ceramic Top Heat...
Page 23 Hill PHOENIX, Inc. Hereinafter Referred To As Manufacturer LIMITED WARRANTY GENERAL WARRANTY Manufacturer’s products are warranted to be free from defects in materials and workmanship under normal use and maintenance for fourteen months from date of shipment from manufacturer (the “Base Warranty Period”). In the event of a qualifying warranty claim, a new or rebuilt part to replace any defective part will be provided without charge.
Page 24 Warning Maintenance & Case Care When cleaning cases the following must be performed PRIOR to cleaning: To avoid electrical shock, be sure all electric power is turned off before cleaning. In some installations, more than one switch may have to be turned off to completely de-energize the case.

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