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Service Manual Models XLF5017-XD - 6911580000 XLF6017-XD - 6911590000 XLF7417-XD - 6911600000 XLF8817-XD - 6911610000 XLF10017-XD - 6911620000 IMPORTANT SAFETY INFORMATION: Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage. 7401140100R06...
NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
Exploded Parts Diagrams LED Configuration Flame 3002320200RP 3002320100RP 3002320100RP Media 3002350300RP 3002350300RP XLF5017-XD Replacement Parts List Overhead 3002350200RP 3002350200RP 14. Front Glass ....X-5903760100RP 1.
12. Overhead LED Strip (2) ... X-3002350200RP Touch Control will need to replace both boards for compatibility. 13. Mirrored Glass ....X-5903780200RP www.dimplex.com...
LED Configuration Flame 3002320200RP 3002320100RP 3002320300RP 3002320300RP Media 3002350300RP 3002350300RP 3002350300RP Overhead 3002350200RP 3002350200RP 3002350200RP XLF7417-XD Replacement Parts List 1. Remote Control ....X-3002310100RP 14.
NOTE: All units with the serial number 17022D*F*** or (2)....X-3002350300RP earlier needing a new Main Control Board or Hidden Touch Control will need to replace both boards for compatibility. www.dimplex.com...
5 Amp Power Supply Hidden Touch Controls Main Control Board Media Bed LEDs Overhead LEDs Flame LEDs XLF6017-XD Heating Element Cut-outs Flicker Motor Relay Board 5 Amp Power Supply Hidden Touch Controls Main Control Board Media Bed LEDs Overhead LEDs Flame LEDs www.dimplex.com...
XLF7417-XD Heating Element Cut-outs Flicker Motor Relay Board 5 Amp Power Supply Hidden Touch Controls Main Control Board Overhead LEDs Media Bed LEDs Flame LEDs XLF8817-XD Heating Element Cut-outs Flicker Motor Adapter 3 Amp Power Supply Board Relay Board 5 Amp Power Supply Hidden Touch Controls Main Control Board Media Bed LEDs...
5. Remove the mirrored glass brackets (Figure 3). 6. Tilt the mirrored glass and lift to remove it (Figure 4). Figure 1 Figure 2 Front Glass Bracket(s) - Quantity varies by model Figure 4 Figure 3 Mirrored Glass Bracket - Quantity varies by model www.dimplex.com...
Heater Assembly Replacement Tools Required: Phillips-Head Screwdriver Pliers 1. Follow the instructions for Preparing Firebox for Service on page 10. 2. Remove the 4 screws that secure the overhead LED assembly. Unplug the LED connection, and set the assembly aside (Figure 5). 3.
5. Secure the new main control board using the previously removed screws. 6. Connect the wires on the new main control board in the correct locations. 7. Ensure wires are not too close to the mirrored glass. 8. Reassemble the firebox. Figure 6 Heater Disable Remove this jumper www.dimplex.com...
Power Supply Replacement Tools Required: Phillips-Head Screwdriver 1. Follow the instructions for Preparing Firebox for Service on page 10. 2. Remove the 4 screws that secure the power supply bracket (Figure 7 / Figure 8). 3. Trace the wires from the defective power supply and disconnect the power supply connections from the main control board and relay board (and adaptor board, for XLF8817-XD and XLF10017-XD models), noting their original locations.
5. Connect the wires on the new adapter board in the correct locations. 6. Ensure wires are not too close to the mirrored glass. 7. Reassemble the firebox. Figure 8 Models XLF8817-XD and XLF10017-XD Electronics Relay Board 5 Amp Power Supply 3 Amp Power Supply Main Control Board Adapter Board www.dimplex.com...
Hidden Touch Controls Replacement Tools Required: Phillips-Head Screwdriver 1. Follow the instructions for Preparing Firebox for Service on page 10. 2. Remove the screws on either side of the hidden touch controls bracket (Figure 9). 3. Remove the 4 screws that secure the board to the bracket (Figure 10). 4.
5. Feed the connector from the new NTC toward the main control board, and connect it into the correct location. 6. Secure the new NTC on the NTC bracket using the provided wire tie. 7. Secure the bracket using the 4 screws previously removed. 8. Reassemble the firebox. Figure 12 NTC Bracket www.dimplex.com...
Flicker Motor Replacement Tools Required: Phillips-Head Screwdriver 1. Follow the instructions for Preparing Firebox for Service on page 10. 2. Remove the 10 screws that secure the flame panel furthest to the right (Figure 13). 3. Remove the 9 screws that secure the flicker motor housing (Figure 14). 4.
7. Reinstall the flame panels in the order opposite of which they were removed, ensuring they remain in the correct order. 8. Reassemble the firebox. Figure 18 Figure 17 Flame Panels (quantity Flame LED Bracket will vary by model) Figure 19 Pinch rivets using pliers to release LED board www.dimplex.com...
Media Bed LED Replacement WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to persons.
7. Secure the overhead LED bracket using the 4 screws previously removed. 8. Reassemble the firebox. Figure 21 Overhead LED Bracket Figure 22 Pinch rivets using pliers to release LED board www.dimplex.com...
Relay board is disconnected. Err 23 Relay board not detected Defective Relay board. For troubleshooting information related to the Flame Connect app, please visit www.dimplex.com/fcapp 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
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