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MODELS: 3783, 3787 AND 3788
The Condensation Particle Counter (CPC) Firmware Update application loads firmware onto a TSI
instrument through a USB connection. The CPC Firmware Update runs on a computer with Microsoft
®
Windows
XP (32-bit only), Windows
system. This application is to be used with TSI CPC instruments only.
Obtaining the Latest CPC Firmware Update Program from the
TSI Website
1. From your computer, access the TSI web site
instructions on the web page to locate firmware for your CPC.
2. Click on the resulting Firmware Update link to download the file to your computer.
Updating your CPC to the Latest Firmware
1. Once the firmware update application is on your computer (see above), the firmware can be
transferred to your CPC.
Before updating the firmware on your CPC you must first disconnect any RS-232
connection to the CPC. Failure to do this can result in an inoperable instrument. If you
have trouble upgrading the firmware in the unit, TSI recommends that you contact
customer service at www.tsi.com, 1-800-874-2811 or email
resolve the issue before you send the unit back to TSI.
2. Before connecting your CPC to the computer for the first time, make sure you are connected to the
internet as the system may need to download software from Windows Update.
3. Using a USB cable, connect to the Series B receptacle (square shape) on your CPC and a USB
receptacle on your computer.
4. Turn on the CPC and allow it to complete its initialization sequence. If the New Hardware Wizard
appears on your computer, simply follow the prompts to connect your instrument to your computer.
Continue past any warnings and press Finish. If needed, the
section provides additional information.
5. Run the firmware update application you downloaded to begin the CPC firmware update.
TSI and TSI logo are registered trademarks of TSI Incorporated.
Microsoft, and Windows are registered trademarks of Microsoft Corporation.
CONDENSATION
PARTICLE COUNTERS
®
7 (32-bit or 64-bit) or Windows
http://www.tsi.com/SoftwareDownloads
C a u t i o n
FIRMWARE UPDATE INSTRUCTIONS
®
8 (32-bit or 64-bit) operating
and follow the
particle@tsi.com
Using the New Hardware Wizard
®
CPC
to
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Summary of Contents for TSI Instruments 3783
- Page 1 CONDENSATION PARTICLE COUNTERS MODELS: 3783, 3787 AND 3788 FIRMWARE UPDATE INSTRUCTIONS ® The Condensation Particle Counter (CPC) Firmware Update application loads firmware onto a TSI instrument through a USB connection. The CPC Firmware Update runs on a computer with Microsoft ®...
- Page 2 6. Your CPC will be automatically detected by the application. i. If your instrument cannot be found, the following message appears (Figure 1): Figure 1 ii. If your instrument is found, a message similar to the following appears (Figure 2). Click Yes to begin the firmware update or Cancel to cancel it.
- Page 3 Using the New Hardware Wizard to connect to your CPC 1. The New Hardware Wizard screens may appear when your CPC is connected to your computer. Typically this will only happen the first time the CPC is connected to a Windows XP system. ®...
- Page 4 4. The wizard will now search for and install required software (Figure 7 and Figure 8). This may take several minutes. Figure 7 Figure 8 Firmware Update Instructions — page 4 of 7...
- Page 5 5. Make sure that the device installed without any errors. Select the Finish button to complete the device installation and exit the dialog (Figure 9). Figure 9 6. The installation will continue with another New Hardware Wizard. ® 7. Again, select Yes, this time only to search for software on the Windows Update website.
- Page 6 8. Select the Install the software automatically action. Then select the Next > button (Figure 11). Figure 11 9. The wizard will now search for and install required software (Figure 12 and Figure 13). Figure 12 Firmware Update Instructions — page 6 of 7...
- Page 7 Figure 13 10. Make sure that the device installed without any errors. Select the Finish button to complete the device installation and exit the dialog (Figure 14). Figure 14 11. The CPC instrument is installed on the system and is ready to have new firmware uploaded. TSI Incorporated –...
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