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Poly TC10 User Manual

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Poly TC10 User Guide TC5.0
SUMMARY
This guide helps you understand how to use your Poly TC10 device.

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Summary of Contents for Poly TC10

  • Page 1 Poly TC10 User Guide TC5.0 SUMMARY This guide helps you understand how to use your Poly TC10 device.

  • Page 2: Table Of Contents

    Product Terminology Used in This Guide ....................... 1 2  Getting Started ..............................2 Poly TC10 Overview ............................2 Poly TC10 in Poly Video Mode as a Room Controller ................2 Poly TC10 in Zoom Rooms Mode......................3 Zoom Rooms Mode as a Room Controller ..................3 Zoom Rooms Mode as a Room Scheduler..................
  • Page 3 Unmute Your Microphones ......................18 Adjust the Volume..........................18 Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode..........18 4  Using the Poly TC10 Touch Controller in Partner Modes ................19 Using the Poly TC10 in Zoom Rooms Controller Mode ................19 Start an Instant Meeting in Zoom Rooms ....................
  • Page 4 Call a Contact in Microsoft Teams Rooms..................... 23 Manage a Meeting in Microsoft Teams Rooms ..................23 Poly TC10 LED Status Indicators in Microsoft Teams Rooms Controller Mode ........... 23 Using the Poly TC10 as a Microsoft Teams Panel..................23 Reserve an Ad Hoc Meeting on the Microsoft Teams Panel ..............

  • Page 5: 1  Before You Begin

    Before You Begin This guide helps you understand how to set up, manage, and use your Poly TC10 device. Audience, Purpose, and Required Skills This guide is intended for beginning-to-intermediate users who participate in video-conferencing calls. Product Terminology Used in This Guide Use the terminology in this section to help you understand how this guide sometimes refers to Poly products.

  • Page 6: 2  Getting Started

    Flexible deployment options provide a range of operating modes that meet different room requirements. Poly TC10 Overview You can pair the Poly TC10 with a Poly video system or use it as a standalone (unpaired) controller or room scheduler. In paired mode, the Poly TC10: Pairs with a Poly video system.

  • Page 7: Poly Tc10 In Zoom Rooms Mode

    ● Poly TC10 in Zoom Rooms Mode Within Zoom Rooms, the Poly TC10 can run either as a Zoom Rooms Controller or a Zoom Rooms Scheduler. Zoom Rooms Controller: Positioned inside a conference room, use the Poly TC10 to start and ●...

  • Page 8: Poly Tc10 In Microsoft Teams Mode

    ● Poly TC10 in Microsoft Teams Mode The Poly TC10 can run either as a Microsoft Teams Room Controller or a Microsoft Teams Room Panel. Microsoft Teams Controller: Positioned inside a conference room, paired to a codec, use the Poly ●...

  • Page 9: Poly Tc10 Hardware Overview

    Poly TC10 Status Bars The Poly TC10 controller provides two LED bars on the right and left edges of the screen. These LEDs help you understand the controller's behaviors. For more, see; Poly TC10 Hardware Overview...

  • Page 10: Home Screen In Poly Video Mode

    Poly TC10 LED Status Indicators in Microsoft Teams Rooms Controller Mode on page 23 ● Home Screen in Poly Video Mode The Home screen is the first screen you encounter in Poly Video Mode. From this screen, you have quick access to many of the system functions. NOTE: Some elements of your screen may be different depending on the system configuration.

  • Page 11: Access The Poly Control Center

    Menu additional functions. Access the Poly Control Center If your system is using a conferencing application that isn’t Poly, you can still access the TC10 device and paired video system settings in the Poly Control Center. ■ On the right side of the device touchscreen, swipe left or touch the Poly touch button on the bottom right of your touch screen.

  • Page 12: Users Who Are Blind, Have Low Vision, Or Have Limited Vision

    Table 2-2 Accessibility Features for Users Who Are Deaf or Hard of Hearing Accessibility Feature Description Visual notifications Status and icon indicators let you know when you have incoming, outgoing, active, or held calls. Indicators also alert you of the device’s status and when features are enabled.

  • Page 13: 3  Using The Poly Tc10 In Poly Video Mode

    Using the Poly TC10 in Poly Video Mode Pair the Poly TC10 with a video system and set the Provider to Poly in the system web interface to control and manage your Poly video system with the Poly TC10. NOTE: Poly Video Mode isn't available if the Poly TC10 is in standalone mode.

  • Page 14: Answer A Call

    Using the controller or remote control, select Place a Call > Contact. In the search field, use the onscreen keyboard to type characters or numbers and select Search. Select a contact card to view contact details. Select Call. Chapter 3  Using the Poly TC10 in Poly Video Mode...

  • Page 15: Call A Recent Contact

    Call a Recent Contact You can quickly call recent contacts from a list (organized by most to least recent). Go to Place a Call > Recent. Scroll through the list of recent contacts (sorted by date) and select one. The call automatically dials. Calling Favorite Contacts To quickly access a short list of contacts you call most often, create favorites.

  • Page 16: View Meeting Cards

    Make sure that you have the password for password-protected meetings before you join. If you don’t have a meeting password and a message prompts you for one, contact the meeting organizer for the password. NOTE: Meeting cards don’t indicate if a meeting is password protected. Chapter 3  Using the Poly TC10 in Poly Video Mode...

  • Page 17: Sharing Content

    Do one of the following: Manually dial in to a meeting. ● Join a meeting from a meeting card. ● Enter the meeting password and select Join. If you enter an incorrect password, the password prompt displays again. Sharing Content You can manage aspects of live content sharing from your device.

  • Page 18: End A Call With Blackboard Or Whiteboard Content

    If camera tracking is on, camera control is unavailable. Turn tracking off to access camera controls. NOTE: Contact your administrator for help setting up this feature. Select Camera Camera Control screen, select Main (Far) from the drop-down menu. On the Chapter 3  Using the Poly TC10 in Poly Video Mode...

  • Page 19: Turn Your Camera On Or Off

    Toggle Camera Tracking on ( ) or off ( Selecting the Primary Camera In Poly Video Mode, if you have more than one camera attached to the system, you can select the primary camera in or out of a call. Camera Priority When you connect or disconnect a camera, camera priority determines the primary or active camera.

  • Page 20: Using Camera Presets

    You can delete a camera preset that you no longer need. Select Camera Select Delete Environment Controls Using the Poly TC10, you can control room elements that enable you to customize your meeting environment. Chapter 3  Using the Poly TC10 in Poly Video Mode...

  • Page 21: Control Room Elements Using The Poly Tc10

    Control Room Elements Using the Poly TC10 You can control room elements such as electronic shades, smart lighting, monitors, and projectors using the Extron Room Control App on the Poly TC10. The administrator must enable the Environment menu option and configure the room elements using an Extron processor.

  • Page 22: Unmute Your Microphones

    Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode The following table lists each LED indicator and its related status while the Poly TC10 is operating in Poly Video Mode as a room controller. Table 3-1...

  • Page 23: 4  Using The Poly Tc10 Touch Controller In Partner Modes

    Using the Poly TC10 Touch Controller in Partner Modes When paired to a room system, the Poly controller runs the provider selected in the system web interface. In standalone mode, you can launch Zoom Rooms (Controller or Scheduler) and Microsoft Teams Panel.

  • Page 24: Sharing Content In Zoom Rooms From A Poly Tc10

    Select Stop Sharing to end sharing. Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode The following table lists each LED indicator and its associated status while the Poly TC10 is operating in Zoom Rooms as a meeting controller. Table 4-1...

  • Page 25: Using The Poly Tc10 In Zoom Rooms Scheduler Mode

    Using the Poly TC10 in Zoom Rooms Scheduler Mode Run Zoom Rooms Scheduler on a Poly TC10 mounted outside a meeting room to manage the room. The Poly TC10 displays the current status of the room and any scheduled meetings.

  • Page 26: Poly Tc10 Led Status Indicators In Zoom Rooms Scheduler Mode

    When paired with a Microsoft Teams account, you can use Poly TC10 as a companion controller for Microsoft Teams Rooms. Use the Poly TC10 to start or join a meeting, share content, and manage all aspects of a Teams meeting.

  • Page 27: Call A Contact In Microsoft Teams Rooms

    Breathing Using the Poly TC10 as a Microsoft Teams Panel Run the Microsoft Teams Panel app on a Poly TC10 device in standalone mode to easily manage a Microsoft Teams meeting space. When paired with a Microsoft Teams account in standalone mode, you can use the Poly TC10 mounted outside a Meeting Room to manage the room.

  • Page 28: Reserve An Ad Hoc Meeting On The Microsoft Teams Panel

    Boot up in progress White Breathing Room available Green Solid Room occupied - meeting in progress Red or purple (as defined in Solid admin settings) Firmware update in progress Amber Breathing Chapter 4  Using the Poly TC10 Touch Controller in Partner Modes...

  • Page 29: 5  Device Maintenance

    Unpair the TC10 from a Video System Unpair the TC10 if you no longer want to use it with a particular video system. Don’t unpair devices if you plan to use them with the same system. For example, if you move your video-conferencing equipment to another room, just disconnect and reconnect the devices in the new location.

  • Page 30: 6  Troubleshooting

    > Information. Zoom Rooms Pairing Error Symptom: You get an error message when pairing a Poly TC10 to a Zoom Room that is already logged into a room. Workaround: Ignore the code and pair the device to the Zoom Room using the authorization code or enter the pairing code at zoom.us/pair...

  • Page 31: 7  Getting Help

    Getting help Poly is now a part of HP. The joining of Poly and HP will pave the way for us to create the hybrid work experiences of the future. During the merge of our two organizations, information about Poly products will transition from the...

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