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Axis Q3527-LVE User Manual

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AXIS Q3527-LVE Network Camera
AXIS Q3527-LVE Network Camera
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  • Page 1 AXIS Q3527-LVE Network Camera AXIS Q3527-LVE Network Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q3527-LVE Network Camera Table of Contents Solution overview ......... . .

  • Page 3: Solution Overview

    AXIS Q3527-LVE Network Camera Solution overview Solution overview...

  • Page 4: Product Overview

    AXIS Q3527-LVE Network Camera Product overview Product overview AXIS Q3517-LV Network connector Control button I/O connector Audio out Audio in DC connector SD card slot Status LED (2x) Function button 10 IR LED (2x) AXIS Q3517-LVE, AXIS Q3527-LVE Network connector...
  • Page 5 AXIS Q3527-LVE Network Camera Product overview DC connector SD card slot Status LED (2x) Function button 10 Heater 11 IR LED (2x) CAUTION The heater may be hot.

  • Page 6: Installation

    AXIS Q3527-LVE Network Camera Installation Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=44575&section=solution-overview Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 7: Configure Your Device

    1. Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network. 2. Type the username and password. If you access the device for the first time, you must create an administrator account. See Create an administrator account on page 7 .

  • Page 8: Need More Help

    AXIS Q3527-LVE Network Camera Configure your device Need more help? You can access the built-in help from the device’s webpage. The help provides more detailed information on the device’s features and their settings. Image quality Capture modes A capture mode is a preset configuration that defines how the camera captures images. The capture mode setting can affect the camera’s field of view and aspect ratio.
  • Page 9 Configure your device What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s...
  • Page 10 AXIS Q3527-LVE Network Camera Configure your device • Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise. • Set the exposure mode to automatic. Note A high max shutter value can result in motion blur.

  • Page 11: Overlays

    2. Turn on WDR. 3. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.

  • Page 12: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 13 AXIS Q3527-LVE Network Camera Configure your device Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.
  • Page 14 AXIS Q3527-LVE Network Camera Configure your device kbit/s Target bitrate Actual average bitrate You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option. kbit/s Target bitrate Actual average bitrate Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image.
  • Page 15 AXIS Q3527-LVE Network Camera Configure your device Turn on Dynamic GOP and set a high Upper limit GOP length value. Set up network storage To store recordings on the network, you need to set up your network storage. 1. Go to System > Storage.

  • Page 16: Set Up Rules For Events

    AXIS Q3527-LVE Network Camera Configure your device 2. Click for your recording in the list. Set up rules for events You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.

  • Page 17: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the...
  • Page 18 AXIS Q3527-LVE Network Camera Configure your device To find the user manuals for Axis applications, go to help.axis.com. Note • We recommended running one application at a time. • Avoid running applications when the built-in motion detection is active.

  • Page 19: The Web Interface

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

  • Page 20: Video

    AXIS Q3527-LVE Network Camera The web interface Ongoing recordings Shows ongoing recordings and their designated storage space. Recordings: View ongoing and filtered recordings and their source. For more information, see Recordings on page 31 Shows the storage space where the recording is saved.
  • Page 21 AXIS Q3527-LVE Network Camera The web interface Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.
  • Page 22 AXIS Q3527-LVE Network Camera The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 23 AXIS Q3527-LVE Network Camera The web interface Straighten image : Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation.
  • Page 24 AXIS Q3527-LVE Network Camera The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 25 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 26 AXIS Q3527-LVE Network Camera The web interface Illumination angle : Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position.
  • Page 27 AXIS Q3527-LVE Network Camera The web interface • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view. • Full : Uses the entire live view to calculate the exposure.
  • Page 28 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 29 AXIS Q3527-LVE Network Camera The web interface P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

  • Page 30: Audio

    AXIS Q3527-LVE Network Camera The web interface Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB. Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF0000 for red, 6633FF for blue, and 669900 for green.

  • Page 31: Recordings

    AXIS Q3527-LVE Network Camera The web interface Automatic gain control : Turn on to dynamically adapt the gain to changes in the sound. Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute. Output: Shows the type of output.

  • Page 32: Apps

    Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Allow root-privileged apps: Turn on to allow apps with root privileges full access to the device.

  • Page 33: System

    AXIS Q3527-LVE Network Camera The web interface If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key. • Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access.
  • Page 34 AXIS Q3527-LVE Network Camera The web interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 35 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 36 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 37 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 38 AXIS Q3527-LVE Network Camera The web interface Add account: Click to add a new account. You can add up to 100 accounts. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 39 AXIS Q3527-LVE Network Camera The web interface A rule defines the conditions that triggers the product to perform an action. The list shows all the currently configured rules in the product. Note You can create up to 256 action rules.
  • Page 40 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 41 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 42 AXIS Q3527-LVE Network Camera The web interface ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection between the client and server. This is used to enable MQTT traffic over the same port that is used for other protocols, such as HTTP.
  • Page 43 AXIS Q3527-LVE Network Camera The web interface The Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker. If the client disconnects ungracefully at some point later (maybe because his power source died), it can let the broker deliver a message to other clients.
  • Page 44 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 45 AXIS Q3527-LVE Network Camera The web interface Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
  • Page 46 When you create an ONVIF account, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 47 AXIS Q3527-LVE Network Camera The web interface Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account. ONVIF media profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.
  • Page 48 AXIS Q3527-LVE Network Camera The web interface Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with. Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm. A low value means that the device only generates an alarm if the hit is powerful.
  • Page 49 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 50: Maintenance

    Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 51: Led Indicators

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 52: Connectors

    AXIS Q3527-LVE Network Camera Specifications • As leveling Assistant – This function helps to ensure the image is level. Press the button for about 2 seconds to start the leveling assistant and press again to stop. The status LED (see ) and buzzer signal assist leveling of the image. The image is level when the buzzer beeps continuously.
  • Page 53 AXIS Q3527-LVE Network Camera Specifications Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 50 mA 3–4...

  • Page 54: Troubleshooting

    5. Use the installation and management software tools to assign an IP address, set the password, and access the device. The installation and management software tools are available from the support pages on axis.com/support. You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

  • Page 55: Technical Issues, Clues, And Solutions

    AXIS Q3527-LVE Network Camera Troubleshooting You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 56: Performance Considerations

    You might need to increase the TTL (Time To Live) value. No multicast H.264 Check with your network administrator that the multicast addresses used by the Axis device displayed in the client are valid for your network.
  • Page 57 Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 58 User manual Ver. M14.2 AXIS Q3527-LVE Network Camera Date: September 2023 © Axis Communications AB, 2019 - 2023 Part no. T10139610...

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