Troubleshooting - Lorex LW1000P Series Instruction Manual

Troubleshooting

If you have problems with your System, there is often a quick and simple solution. Please try the
following:
Problem
(for LW1010P, LW1012P, LW1020P,
and LW1022P)
There is no picture from a
Camera.
There is interference with the
Camera Picture.
There are problems with the
Audio.
Problem
(for LW1020P and LW1022P Only)
There is no image when the
Receiver is connected to the
computer using the USB Cable.
Yoics cannot find my camera, or
other problems with the Yoics
software.
nd rd
The 2 or 3 camera is not
showing up on Yoics.
Solution
(for LW1010P, LW1012P, LW1020P, and LW1022P)
Check all connections to the Camera. Make sure the
adaptor is plugged in.
Make sure that the Cameras and Receiver are both ON.
Make sure that the receiver is set to search for the
Camera (using the DIP Switch settings).
Make sure that the camera is in range of the Receiver.
If using the battery adaptor, try replacing the 9V Battery
Make sure that each camera (transmitter) is within range,
and that there are no large obstructions or interference
(i.e. older cordless phones on the 5.8GHz Frequency).
Try repositioning the camera, receiver or both to improve
the reception.
Ensure that the volume on the TV is ON
Make sure that the sound is occurring within range of the
Camera Microphone
If the unit emits a loud screeching noise (feedback), move
the camera or receiver farther apart.
Solution
(for LW1020P and LW1022P Only)
Unplug and then plug in the Receiver.
If the computer prompts you for a device driver, install the
provided driver that is located on the CD (included). If the
driver was installed and XP or Vista is still giving this
prompt, please go to
service options.
Run Windows Update to obtain the latest fixes for
Windows. When update is complete, plug in the receiver
to see whether this solved the issue.
Ensure the computer is operating on Windows XP or
Windows Vista. Other Operating Systems are not
supported.
Ensure the driver is properly installed.
Ensure only 1 camera is connected through USB.
Please visit the Yoics website at
technical problems.
There can only be 1 camera shown at a time using Yoics,
and there is no feature to switch between channels with
Yoics. To change channels, press the MANUAL button on
the receiver.
Troubleshooting
www.lorexcctv.com for customer
www.yoics.com for all
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