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TROUBLESHOOTING
Error Messages
Error codes
E1
Communication fault
The fault is that the motor wire is
E2
detached or the motor is damaged
E5
Overcurrent or overload protection
E6
Overload protection
SPECIFICATIONS
Rated voltage
Peak power
Rated power
Speed
Running platform area
Maximum load
Description
220-250V AC
1.5HP
0.65HP
1-6km/h
390x1030mm
100KG
Solution
•
Check if the upper and lower
connection wires are
connected properly. Plug the
wires back in to eliminate the
problem.
•
Check the wires for signs of
twisting or damage. Contact
help.Kogan.com for support.
•
Check the motor wires are
connected properly.
•
If the wires are good, inspect
the motor for a burning smell
or strange odour. Contact
help.Kogan.com for support.
Turn off the power and then
power on again
Contact help.Kogan.com to
replace the controller.
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