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TROUBLESHOOTING
SIGNATURE COMMAND SYSTEM
OPERATION
Install batteries and/or
plug in the AC board
Flip the master switch
(rocker switch) to the
ON position
Press the ON button on
the Command Center
20306751
FAULT
Make sure
Command
Center and
A
No beep in about
the control
8 seconds
board are
connected by
a 2 feet or 15
feet cable
Check NG/LP
No beep
conversion cap
or
B
and control
no sound from the
board
valve indicating pilot
connections
solenoid open
C
Check pilot
No sparking on
connections
the pilot
D
Sparking doesn't
The Control Board is having interference from the
continue
surrounding metal (Ground)
E
Check gas supply
Pilot doesn't light
F
Main burner doesn't
Go through
light
FP1911
troubleshoot sc
8/08
DIAGNOSIS
Using
Battery polarity wrong?
battery?
Battery voltage low?
AC plug is plugged to
AC mains?
The 5-pin connector on
the AC board broken or
bent?
LED on the Command
Center does not show
solid green?
Check power
Check valve
supply (go
connections
through
Check
Go through
grounding
B
Go through C
The sensor on the pilot
E
is not in the flame
(pilot flame too small)?
ICFDV40 Fireplace Insert
ACTION
Re-install batteries
Change batteries
Plug the AC plug to
AC mains
Repair or replace the
AC Board
Replace the AC Board
Replace the Control
Board or
)
A
Command Center
Sparking is happening
elsewhere (under the
pilot), re-install/replace
the pilot
Re-install the Control
Board, move it around
or change the
Control Board
Sparking is not in the
path of gas flow, adjust
sparker position or
replace the pilot
Adjust sensor position
or replace the pilot
35
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Table of Contents
Troubleshooting
