LG QNED 65QNED999QB User Manual
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LG QNED 65QNED999QB User Manual

LG QNED 65QNED999QB User Manual

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Summary of Contents for LG QNED 65QNED999QB

  • Page 2: Table Of Contents

    Contents Getting Started with LG webOS TV ..................
  • Page 3 ..................Installing Apps .
  • Page 4 ..................Troubleshooting LG Account Issues .

  • Page 5: Getting Started With Lg Webos Tv

    Getting Started with LG webOS TV Home Tutorial Using the Home Feature of the LG webOS TV You can open the Home screen by pressing the button on your remote control. Roll the Wheel (OK) button on the Magic Remote to scroll through the menu. You can open apps and content or use various features of the smart TV.

  • Page 6: Manage Home

    You must log in to your LG account to get personalized content recommendations. You must connect to the network to use the recommendation feature. You can run, move, and delete the apps installed on your TV. App List Top Picks For You...

  • Page 7: Live Tv Preparation

    Enters the Edit Contents List mode. You can directly edit the order of the content list displayed in Home. Reset App Order : Resets the order of items in the app list. Delete Usage Data : It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again.
  • Page 8 Connecting to the Network If you configure settings for the network, you can use various services such as online contents and applications. Setting a Wired Network Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand.
  • Page 9 Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on. LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.

  • Page 10: Managing Your Lg Account

    You can receive customised recommendations and utilise various app services with your Account. Account, you can sign up for LG membership with an email address. Alternatively, you can create and log in to an LG membership using the ID and password of an external service account. Select General System LG Account.

  • Page 11: About User Guide

    General System LG Account to log in. About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide...
  • Page 12 The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.

  • Page 13: Using The Magic Remote

    Using the Magic Remote Using the Remote Control Button Briefly press or press and hold remote control button to access various functions. For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● LIST : Checking the saved programmes.
  • Page 14 If you shake the Magic Remote left and right or turn its wheel while pointing it at the TV, a pointer will appear on the TV screen. If you move the remote control to the direction you want, the pointer follows the movement.
  • Page 15 For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● LIST : Checking the saved programmes. ● LIST Guide : Launch : The QUICK ACCESS edit screen appears. ● : Display the additional buttons on the remote control. ●...

  • Page 16: Using Tv Features With Hands-Free Voice Control

    This function is only available when the TV is connected to the Internet. If Hands-free Voice Control does not work, set Use Hands-free Voice Control General AI Service Voice Recognition Settings. Say “Hi LG” within the watching distance from your TV. The speech recognition screen appears.
  • Page 17 General Devices TV Management Quick Start+ is set to On. If you say “Hi LG” to the TV, you will hear a notification sound from the TV. Say "Turn on the TV" after hearing the sound. However, when the TV is off, speech recognition is not supported other than when you say "Turn on the TV".

  • Page 18: Using Tv Functions Through Speech

    For smooth operation, use this function within 3 m of the TV. Depending on the situation, symbols, numbers and special characters may not be recognised. It may be affected by the environment, such as voice tone or volume, unclear pronunciation, and ambient noise. When you use an external speaker connected to the TV, the sound output from such an external speaker can be recognised as noise.

  • Page 19: Speech To Text

    Location Your must correspond to the language for exact search results. Some functions may not be available if your location settings and language settings are different. You can change the language in General System Language Menu Language The languages available for voice recognition features may be changed in accordance with Service Operation Policy.
  • Page 20 Using Speech to Text You can enter text in text fields using the speech recognition function. Select the button on the keyboard screen to switch to speech input mode. Some models may not be supported. Move the Magic Remote pointer in the text box to open the virtual keyboard. Press the button on the virtual keyboard.
  • Page 21 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.

  • Page 22: Control Your Tv With Your Voice With Google Assistant

    Control your TV with your voice with Google Assistant Control your TV with your voice with Google Assistant Press and hold the (Google Assistant) button on the remote control to talk to Google. Use your voice to easily find and play movies, shows, music and videos. Press the (Google Assistant) button on the remote control to access the settings.

  • Page 23: Using Universal Remote Control

    To View More Features of the Remote Control You can control more features or external devices connected to your TV by using the buttons displayed on your TV screen. Press the button on the remote control. Using the remote control, select your desired button on More Actions displayed on your TV screen.

  • Page 24: Launching Apps Through Quick Access

    using their dedicated remote controls. Connect the devices to be set to the TV's HDMI IN, and turn the power of the device on. The TV will recognise the connected device to automatically set the universal remote control without manual setting. After setting the universal remote control, you may need to do some additional user settings.
  • Page 25 Using Apps Quickly and Easily with QUICK ACCESS Press and hold a number button on the remote control to open an app or to activate an external input registered to the button. Setting QUICK ACCESS Launch the app or select the programme or input you wish to assign. Press and hold the number button (1~8) you want to register.

  • Page 26: Connecting To Simplink (Hdmi-Cec)

    You can view a brief instruction for this function. Connecting to SIMPLINK (HDMI-CEC) Using SIMPLINK With a single remote control, you can easily manage various devices such as a soundbar or set-top box connected to a TV with HDMI. Up to three devices can be connected and used simultaneously. Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI...

  • Page 27: Shortcuts To Accessibility

    Enables the user to control multimedia devices with the TV remote control to watch content. The menu of the multimedia device can be operated with the arrow keys on the remote control. Main Power Off Turning off the TV will also turn off the devices connected through SIMPLINK. This feature is only available in certain devices.

  • Page 28: Enjoy Live Tv

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech K360, Logitech K400, Logitech K750, LG Electronics MKS-1200 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

  • Page 29: Making The Most Of Live Menu

    Making the Most of Live Menu Using Live Menu You can use the relevant features with ease when watching TV broadcasts. Press the LIST button on the remote control. Guide : You can view programmes and the schedule of each programmes. Enjoy Live TV Viewing Guide User Guide To see the details, click the...

  • Page 30: Viewing Guide

    The configurable items differ depending on model. Viewing Guide Viewing TV Guide You can view programmes and the schedule of each programmes. Live TV by pressing . Press the button on the remote control and select Guide. Select each area to access the corresponding feature. You can view information on the programme and broadcaster.

  • Page 31: Checking Programme Info

    Programme information is not displayed for programmes with no provided broadcast information. Some models may not be supported. The configurable items differ depending on model. Checking Programme Info Viewing Programme Information During watch the Live broadcast, press the Wheel (OK) button.

  • Page 32: Who.where.what

    This feature may not be available in some countries. Available features may vary depending on the broadcast signal. Who.Where.What? Using Who.Where.What? Provides a variety of information related to the scene or content you are currently watching. Information may vary depending on the programme. Some models may not be supported.
  • Page 33 You can use additional features such as changing the sorting options, deleting, or sharing. Available in Live TV or HDMI. However, some OTT devices with universal remote control settings are not supported. LG Channels It is not available if you are watching an (IP channel) or when no image is shown on the screen.

  • Page 34: Live Playback

    QR code, or the LG ThinQ app or send it to a smart device. To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.

  • Page 35: Recording

    Some models may not be supported. Recording Using the Recording Functions You can record a television programme or a radio programme using the LG webOS TV recording feature. Using Instant Recording Connect a USB HDD or USB stick to a USB port.
  • Page 36 Matters That Require Attention of Recording Wheel (OK) While recording, press the button to display information about the recording. Wheel (OK) button operation may vary depending on the country. The duration of the recording can be set before the recording starts. If multiple USB storage devices are connected, the last recorded storage device is selected automatically.

  • Page 37: Using Tv Scheduler

    You cannot change programme modes while recording. ● When connected to one satellite signal : ● If you start recording a programme while watching another programme in a different mode, the programme will change to the programme being recorded. When connected to two satellite signals : ●...
  • Page 38 You can set the New Scheduled Recording. You can set the New Reminder. Sort : You can sort the list. Filter : Sets the filter. Delete : You can set the Delete Mode. Guide Guide : Launch User Guide User Guide : Launch Quit App : Turns off the app from running in the background.

  • Page 39: Playing Recorded Tv Programs

    Live TV by pressing . Press the button on the remote control and select Scheduler. Select the or the . Select CREATE MANUALLY. Set the date, time, and programme to record or watch. The length of the scheduled recording should be at least 1 minute. Recording a Series The series recording function is used to automatically record every episode of the programme that you choose.
  • Page 40 Launch Search You can apply settings, such as storage devices and sort options, for the content list. Closes the app. You can only play recordings made on the current TV in Recordings When playing an HFR (High Frame Rate) recording, the motion of the screen may differ from that of the original recording.

  • Page 41: Watching Internet Channel (Lg Channels)

    You can set features such as Resume and the audio language that can be outputted. A list of recordings is shown below. The configurable items differ depending on model. Watching Internet Channel (LG Channels) Watching Internet Programme You can watch real-time broadcasts through this service over the Internet.

  • Page 42: Teletext

    While watching an Internet Programme, click the button on the Remote control. You can start the LG Channels Some content can cause a switch from Live TV app to a different app. Some Internet programmes may not support this service.
  • Page 43 (Programmes) / Button To select the preceding or following page. Some models may not be supported. Special Teletext Function Press the button on the remote control. Select Teletext Option. Select the Teletext menu. Index Select each index page. Time When viewing a TV programme, select this menu to display the time at the top right hand corner of the screen.

  • Page 44: Ci Information

    Sets Teletext language. In Digital Mode Only To Set Teletext Language Use the Teletext language function when two or more Teletext languages are broadcast. Press the button on the remote control. Select General System Language Primary Teletext Language/Secondary Teletext Language. In Digital Mode Only If Teletext data in a selected language is not broadcast, the default language will be displayed.

  • Page 45: Hbbtv

    An abnormal process of CAM (Conditional Access Module) may cause a bad picture. ● If the TV does not display any video and audio when CI+ CAM is connected, please ● contact to the Antenna/Cable/Satellite Service Operator. (Some models may not be supported.) While the TV supports paid broadcasting programmes based on the European standard ●...

  • Page 46: Apps And Content

    your broadcaster choses to support. Some models may not be supported. When Live Playback is in operation, HbbTV is disabled. While using HbbTV service, navigation keys and the Wheel (OK) button may be disabled if the Magic Remote’s pointer is activated on the screen. In this case, press the left, right, up and down keys in order to deactivate the pointer.
  • Page 47 Apps and Content Content Search User Guide To see the details, click the You can log in with your LG account and manage apps. Closes the app. To turn off the app from running in the background, press the button on the remote...
  • Page 48 Guide. Press the button on the Magic Remote. The Content Recommendation screen appears. When using a standard remote control, press the button on it. You can view more content by pressing the icon on the screen. Some models may not be supported. You must connect to the network to use the recommendation feature.
  • Page 49 Enter a search term. Shows recent searches. You can select one from the suggested keywords and proceed to search. You can browse content by genre. You must connect to the network to use the search feature. Search results may vary depending on the programme, region, network settings, and whether you have agreed to the terms and conditions.
  • Page 50 You can check and select the external device connected through the external input port or network. You can check and select the smart device connected with the LG ThinQ app. Connecting External Devices Connecting Smart Devices User Please refer to Guide for more information on the action.
  • Page 51 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.
  • Page 52 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 53 The service may not offer depending on country. Controlling Your TV with the LG ThinQ App You can tap the buttons on your smart device’s screen to control the TV. When watching a broadcast, you can control the programme, volume, etc. or select the external input with voice commands instead of using the remote control.
  • Page 54 Near Field Communication (NFC) is a technology that allows you to conveniently send and receive information without any separate settings. By bringing a smart device near the NFC-enabled remote control you can install the LG ThinQ app and connect the device to the TV.
  • Page 55 Enable Screen Share mode on the smart device. Your TV will be displayed in the list of available devices. Select your TV and request connection. Select Accept in the connection request popup window. After the connection is established, the TV will display the screen of the connected device.
  • Page 56 Depending on the model or manufacturer of the smart device, the Screen Share feature may not be supported. It is recommended that you connect the device to a 5 GHz router because the performance may be affected by your wireless environment. The response rate may vary depending on the user’s environment.
  • Page 57 Tips for Using a USB Storage Device A USB storage device that has a built-in automatic recognition programme or uses its own driver might not be recognisable. Some USB storage devices may not be supported or may not work properly. If you use a USB extension cable, the USB storage device may not be recognised or may not work properly.
  • Page 58 Using the Media Player You can search and view photos or play videos and songs with the Media Player app. Press the button on the remote control. Run the Media Player app. Select a device to use from the device list. Select the content to play.
  • Page 59 Viewing Photos Viewing Photos You can select a photo from the Media Player app and view the photo. You can use more features by pressing the button on the remote control while viewing a photo. Shows the previous content. Starts the slide show. Shows the next content.
  • Page 60 Playing Videos You can select a video from the Media Player app and play the video. Pressing the / buttons on the remote control allows you to skip backward/forward 10 seconds. You can access more features by pressing the button on the remote control while playing a video.
  • Page 61 Listening to Music Listening to Music You can select a song from the Media Player app and play the song. You can use more features by pressing the button on the remote control while playing a song. You can set the random play mode. You can set the repeat play mode.
  • Page 62 are connected to the same network. Browse the content on your PC to watch on TV (Windows 10) Connect your TV and PC to the same network. Right-click the file you want to play and select “Cast to Device”. Select the name of the TV you want to watch from the displayed list, and playback will start on that TV.
  • Page 63 The Content Share function may not be supported for a router that does not support multi- cast. For more information, refer to the user guide that came with your router or contact the manufacturer. Captions are only supported on some connected devices. If you have added a caption file afterward, disable the shared folder on the PC and then enable it again.

  • Page 64: Making The Most Of Smart Tv

    If connection fails repeatedly, turn off the TV and the device you want to connect to, then turn them back on and try again. Connect Wired Connect your PC to the TV using an HDMI cable. Switch the current input source to the port where the HDMI cable is connected in the Home Dashboard.

  • Page 65: Surfing The Internet On Tv

    View the built-in images for each theme. You can view the information and image of the focused theme in advance. You can delete a downloaded theme or select the desired theme to play. Closes the app. To turn off the app from running in the background, press the button on the remote control and select Quit App...
  • Page 66 You can refresh the web page you are viewing. You can type in a web address to navigate to a specific website or enter a search term directly. You can view the tabs that are currently open. You can zoom in or out on the screen while browsing the website. Block Ads : You can block ads within the web page you are viewing.
  • Page 67 Media in formats other than JPEG/PNG/GIF may not be played. ● Apps may be forced to shut down if the TV runs out of memory. ● The fonts provided on the TV are used. Depending on the content, characters may look ●...
  • Page 68 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

  • Page 69: Video Conferencing

    This function may not be available in some countries or models. Internet connection is required to use this feature. The camera for video conferences must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech C920/C920s/C922 Pro/C922x/C925e/C930c/C930e For a detailed description of the camera’s functions, refer to the device's manual.

  • Page 70: Using Sports Alert

    On the text in the app, an icon appears that allows you to go to an item, such as Web Browser or Search. Choose an item to use. You can move an item by pressing the / / / buttons on the remote control. You can exit Magic Explorer by pressing the button on the remote control.

  • Page 71: Settings

    Using the Live Plus Function Live Plus provides an enhanced viewing experience related to the content you're watching including looking at additional information, participating in events, interacting with advertisements, etc. Press the button on the remote control. Select General System Additional Settings.
  • Page 72 You can set Picture Mode You can set Sound Mode You can choose Sound Out Directs to the Game Optimiser settings. Sleep Timer You can set Network Directs to the settings. You can set more options. You can also long-press button of the remote control to run the All settings directly.

  • Page 73: Picture

    You can optimise the screen depending on the genre of the game. Real-time signals and the selected genre’s settings values are displayed. The items displayed may vary by model. You can set more options. You can also long-press button of the remote control to run the All settings directly. Game Optimiser Directs to the settings.
  • Page 74 Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with natural contrast, brightness and sharpness levels. Basic Displays the picture in the manufacturer's basic setting which is optimized for normal viewing. (Auto Power Save) mode reduces power consumption by using dimming control. Energy saving feature like Energy Saving Energy Saving Step is switched...
  • Page 75 This mode is suitable for movies, etc. viewed in a dark environment. Expert (Dark space, night) has lower color temperature than Expert (Bright space, daytime). Select a mode that is suitable for the movie you are watching. ISFccc : Imaging Science Foundation Certified Calibration Control When You Use the HDR/Dolby Vision Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness.
  • Page 76 Picture Advanced Settings Brightness Motion Eye Care Setting the Screen Size Picture Aspect Ratio User Selection You can change the screen size according to the type of content you are watching. 16:9 Displays an aspect ratio of 16:9. Original The optimal screen ratio changes depending on the input image signal. Full Wide You can watch content across the full screen.
  • Page 77 View Screen with Just Scan Picture Aspect Ratio Just Scan If you turn this feature On, you can view the content in the aspect ratio that is in the broadcast signal or content source. If the edge of the screen is not clean, please turn it Off.
  • Page 78 Screen Brightness Adjusts the overall screen brightness. The closer to 100, the brighter the screen. You may use the Screen Brightness settings particularly to set the dark part of the image. Auto Dynamic Contrast Corrects the difference between the bright and dark sides of the screen for optimal results depending on the brightness of the picture.
  • Page 79 Turning this option may increase energy consumption. Depending on the input signal or the selected picture mode, the available options may differ. The configurable items differ depending on model. Adjusting the Colour of an Picture Picture Advanced Settings Colour Colour Depth Tones down or up the colours displayed on the screen.
  • Page 80 White Balance The function to adjust each colour to be reproduced more accurately based on white allows you to adjust the overall colour tone of the screen to your preference. Colour Temperature You can set the colour to make the display look cooler or warmer. Method This method is used for fine-tuning the color temperature setting.
  • Page 81 Green Blue Adjust the color temperature of the selected point. Adjust the intensity of Red/Green/Blue in the range of -50 to 50. You can adjust respective values for the brightness selected in Point. Depending on the input signal or the selected picture mode, the available options may differ.
  • Page 82 : Turns off the TruMotion ● Cinematic Movement : Adjusts the shaking of the motion on the screen to make it ● feel like you are in a movie theatre. Natural : Sets images with a lot of motions to look natural and clear. ●...

  • Page 83: Sound

    To Use Reduce Blue light Feature Picture Advanced Settings Reduce Blue light The colour temperature will be adjusted to reduce eye fatigue. The colour temperature of your TV screen is adjusted. Turns off the Reduce Blue light. Some models may not be supported. Sound Select Mode Sound Select Mode...
  • Page 84 For some Bluetooth devices, the device volume can be controlled by selecting from the ● connection list. LG Sound Sync devices will automatically try to connect to the recently used devices ● when you turn the TV on. We recommend that you connect an LG audio device that supports LG Sound Sync, ●...
  • Page 85 For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org. Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker...
  • Page 86 You can connect an audio device that supports Optical to the optical digital audio output port to enjoy your TV’s sound in richer quality and greater convenience. Only available for models with an optical digital port. For some devices, you can adjust the volume using the TV remote control. HDMI(ARC) Device Sound from the TV can be output through an external audio device connected via a HDMI (ARC)
  • Page 87 Dolby Atmos is based on the concept of audio objects. Any sound can be mixed as a single audio element, an object, that’s independently placed in three-dimensional space. Your new LG TV has been enabled with the latest Dolby Atmos sound technology. Dolby Atmos is the ultimate sound experience which creates moving audio that flows around you using TV speakers.
  • Page 88 Equalizer Sound Advanced Settings Equalizer You can adjust the sound by increasing or decreasing the output of the specific frequency range of the voice signal. Sound Select Mode Standard This option can be enabled if is set to This setting only applies to the internal speakers of the TV or HDMI (ARC) connected devices that support...
  • Page 89 When the voice delivered through the HDMI port is not synchronized, set it to PCM. TV Sound Mode Share Sound Advanced Settings TV Sound Mode Share Connect an LG Soundbar that supports TV Sound Mode Share and set it to On. The...
  • Page 90 Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.

  • Page 91: Ai Service

    Dolby TrueHD (Optical) Dolby Digital (HDMI only) (HDMI ARC) Dolby Digital Plus / Atmos HE-AAC / AAC (Optical) Dolby Digital (HDMI ARC) Dolby Digital / Dolby Digital Plus Dolby TrueHD , HDMI eARC , Dolby Atmos : Some models may not be supported. When connected with HDMI eARC, the output audio type will depend on the audio type supported by the connected device.
  • Page 92 AI Picture AI Picture Pro General AI Service AI Picture AI Picture Pro When set to On, the image quality is automatically optimized for content characteristics based on the algorithms learned with deep learning techniques. It is supported for only digital broadcasting, videos of a USB memory device, and HDMI video input.
  • Page 93 installed using your Magic Remote’s microphone to optimise the audio of your TV for your environment. Select Start New Sound Tuning to measure the space in which the TV is installed. When the initial detection is complete, you can select your desired audio mode. AI Acoustic Tuning : This option disables the use of -adjusted audio.

  • Page 94: Game Optimiser

    Alarm Who.Where.What? You can get recommendations for the information related to the broadcast you are watching. This feature may not be available in some countries. Smart Tips You can get an introduction to smart features you can use when watching TV or using an app.
  • Page 95 Press the button on the remote control. Select on the screen. Selecting turns on all related settings. It only works with HDMI inputs. Game Optimiser Sound Out When is set to , audio delays may occur if you set Bluetooth Device WiSA Speakers Optical Out Device HDMI(ARC) Device...
  • Page 96 AI Game Sound Optimises the sound for gameplay. Sound Select Mode Game When this feature is set to is changed to Optimiser This setting only applies to the internal speakers of the TV or HDMI (ARC) connected devices that support TV Sound Mode Share Input This reduces screen cracking and video lagging during game play.

  • Page 97: Programmes

    Programmes Automatically Setting Up Programme General Programmes Programme Tuning (Programme Tuning & Settings) Auto Tuning Automatically tunes the programmes. Select Country where the TV is used. Programme settings change depending on the country you choose. Initiate Auto Tuning. Select programme tuning modes. Set Auto Tuning following screen instructions.
  • Page 98 Start Frequency (kHz) Enter a user-defined start frequency range. End Frequency (kHz) Enter a user-defined end frequency range. Set Satellite Setting You can add/delete/set the satellite you want. If the programme mode is set to Satellite Satellite Select your desired Satellite. LNB Frequency Select one value from 9750/10600, 9750/10750, 9750, 10600, 10750, 11300, 5150, MDU1, MDU2, MDU3, MDU4, MDU5.
  • Page 99 Select On to use Unicable and set the Unicable in the Unicable Settings menu. When Unicable is enabled, 22kHz Tone, DiSEqC, Motor Type are disabled. Motor Type Select Motor Type to use Motor and set the Motor in the Motor Setting menu. When Motor is enabled, 22kHz Tone, DiSEqC,...
  • Page 100 USALS : Set your current location (Longitude/Latitude). To Use Manual Programme Tuning General Programmes Programme Tuning (Programme Tuning & Settings) Manual Tuning This function is for manually searching and saving programmes. For digital broadcasting, signal strength and signal quality can be checked. Editing Transponder General Programmes Programme Tuning &...
  • Page 101 It updates the changed Programme List information by based on country broadcasting circumstance and satellite. It updates the Programme List when the TV is turned off. After updates, the Programme List may be changed. If not want, select Off. Some models may not be supported. To Use the Signal Test General Programmes Programme Tuning (Programme Tuning &...
  • Page 102 Skip / Restore : Set the selected programmes to be skipped when switching programmes, or disable the skipping option of the programmes previously set to be skipped. Move : Move the selected programmes. Edit Programme Numbers : Change the numbers of the selected programmes. Delete : Delete the selected programmes.

  • Page 103: Network

    various angles. Some models may not be supported. Learn More about HbbTV HbbTV (Hybrid Broadcast Broadband TV) is a new broadcasting standard that enables super-teletext type services, delivered by a broadcast TV programme, to be integrated or linked to online services delivered over broadband to a connected Smart TV. To see the details, click the Enjoy Live TV HbbTV User...
  • Page 104 Edit to manually set up the network connection. The IPv6 setup does not support Edit Getting Started with LG For more information on how to connect to the network, see webOS TV Connecting to the Network User Guide Setting a Wireless Network If you configure settings for the network, you can use various services such as online contents and applications.

  • Page 105: Devices

    Edit button. Edit The IPv6 setup does not support Getting Started with LG For more information on how to connect to the network, see webOS TV Connecting to the Network User Guide Devices...
  • Page 106 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Keyboard : LG Rolly Keyboard2 KBB-710, Arteck HB192, Logitech K480,...
  • Page 107 Turn on via Wi-Fi Turn on via Wi-Fi(Networked Standby Mode) feature must be used in an app on a smart device that supports the feature. Turn on via Bluetooth Turn on via Bluetooth(Networked Standby Mode) is only available on some smartphones. The TV must be plugged in.

  • Page 108: System

    YCbCr 4:4:4 1) 2) YCbCr 4:4:4 1) 2) YCbCr 4:4:4 1) 2) RGB 4:4:4 1) 2) RGB 4:4:4 1) 2) RGB 4:4:4 1) 2) 7680 × 4320p YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:4:4 YCbCr 4:4:4 YCbCr 4:4:4 RGB 4:4:4...
  • Page 109 You can set the Region City of your TV. Broadcast Country You can set the broadcast country on your TV. Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country...
  • Page 110 If you don’t set the Automatically, you can select the country manually. Weather Location Setting Please set your region to display the weather on the screen saver and, etc. You must set the country manually when you are not connected to the network. The configurable items differ depending on model.
  • Page 111 only once. Input : Set an external input to display when the power is turned on. ● Timer Programme : Set a channel to display when the power is turned on. This option ● can be set only when Input is set to Volume : Set audio volume to use when the power is turned on.
  • Page 112 Enter the numbers “0313” in the master password input window, then press Enter. The password will be reset. Managing Your LG Account Account, you can use your email address to create a new LG account. For more information, see Getting Started with LG webOS TV Managing Your LG...
  • Page 113 You can view all notifications from TV apps and LG service at the same time. You can view and delete each notification message. For notifications that support shortcuts, you can go directly to that app or website. You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app.
  • Page 114 Setting the Pointer of Magic Remote General System Additional Settings Pointer Options You can set the pointer speed and size you want while it is on the screen. Tracking Speed Sets the pointer speed. Pointer Size Selects the pointer size. Advertisement General System Additional Settings Advertisement If your TV is connected to the Internet, webOS may use a frequency capping cookie to...

  • Page 115: Accessibility

    General System Reset to Initial Settings Return TV to its initial settings. This will revert all settings to their default values. After reset, the TV will automatically turn off and on. Safety is set to , you should type the password to Reset to Initial Settings Do not turn off the power during initialization.
  • Page 116 General Accessibility High Contrast When this feature is set to On, it adjusts the background of some of the menus on the screen and font colours to highlight the contrast between the light and dark areas. Grayscale General Accessibility Grayscale Change the colour of the menu on the screen to black and white tone to make its ambiguity very clear.

  • Page 117: Support

    impaired. Normal Selects default Audio. Audio Description For the visually impaired Selects the preferred default Audio combined with Visual Impaired Audio. Spoken Subtitle For the visually impaired, selects the preferred Visual Impaired Audio only. Any Supplementary Audio Displays all supplementary audio. Some models may not be supported.
  • Page 118 When it is set to On, updates are automatically made without a separate confirmation procedure except for some important updates. Check for Updates When checking for the latest update version, you can only perform updates if an update file of a later version is available. The TV automatically checks your software version but, if necessary, you can perform a manual check.
  • Page 119 When the TV is on, it turns off automatically if you do not press any button within the set period of time. Some models may not be supported. Screen Off Screen is turned off and only sound is played. Press any button except the power and the volume buttons to turn the screen back on. If you use Energy Saving Step function, brightness of your TV will be affected.

  • Page 120: Troubleshooting

    ● LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. Quick Help...
  • Page 121 Troubleshooting Power/Remote Control Issues Troubleshooting Power/Remote Control Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. I cannot turn on the TV. Please make sure your TV power plug is correctly connected to the outlet. If you are using a multi-outlet, check if it is working properly.
  • Page 122 receiver. If there is an obstacle, such as a soundbar, in front of the receiver at the bottom of the TV, IR recognition may not work properly. The power turns off suddenly. Power Off Timer Check if is set. The TV will be turned off automatically if you do not press any buttons for 4 hours even Reminder Power On Timer after the TV is turned on at the time set by...
  • Page 123 Check if your external device, such as set-top box or Blu-ray player, is turned on. I cannot see some programmes. Launch General Programmes Programme Tuning Programme Tuning & Settings Auto Tuning If you are using a set-top box, consult its supplier. The screen is cut off.
  • Page 124 General Programmes Programme Tuning Programme Tuning & Settings Manual Tuning Manual Tuning If the signal strength is too low in , contact the broadcasting station or management office to have the signals checked. If you are using a set-top box, consult its supplier. When HDMI input is in use, a vertical solid line or colour blurring appears on the upper/lower/left/right edges of the screen.
  • Page 125 Go to to choose the connected input. When you are connecting to the AV IN , check to ensure each cable is matched with the corresponding color connection. AV IN port is available in certain models only. ULTRA HD video does not display. With some HDMI cables, signals may not be received.
  • Page 126 When you are connecting to the AV IN , check if the audio left/right (white/red) cables are correctly connected. ( AV IN port is available in certain models only.) The TV sound is not synchronized with the picture, or the sound sometimes breaks If this happens on only some of the programmes, it may be caused by the broadcasting company’s transmission signal.
  • Page 127 The screen remains blank after it is connected to a PC. Check that the PC is properly connected to the TV. Turn the TV off and back on using the remote control. Restart the PC with the TV on. Make sure that the output resolution set on the PC is set to the HDMI-PC supported resolution of the TV.
  • Page 128 I cannot find a file in the Media Player. Check whether the files saved on your USB storage device can be read by the PC. Check that the file extension is supported. Change the filter to I see a message that says the file is not supported. Check that the file plays without any problems on the video player on a PC.
  • Page 129 If you play a video file stored on another device by using the content sharing feature, subtitles may not be available depending on the programme you use. Subtitles are not supported if you are playing video through an NAS unit. Consult your NAS manufacturer.
  • Page 130 Scheduled Recording possible even if the TV is off? Scheduled Recording starts and completes recording at the set time even if the TV is off. Scheduled Recording does not function if the TV's power plug is unplugged. Troubleshooting Network Connection Issues Troubleshooting Network Connection Issues If you experience any of the problems below while using the product, please check the...
  • Page 131 If you can't complete this setting, refer to the router's user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider. Troubleshooting LG Account Issues Troubleshooting LG Account Issues...
  • Page 132 Enter your email address on the find password page, and we'll send you a link to reset your password. You can also reset your password in LG Account Reset Password on the website (www.lgappstv.com).
  • Page 133 Troubleshooting Internet Browser Issues Troubleshooting Internet Browser Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Some parts of a particular website are not visible when I am using the Internet. Web Browser supports only HTML5 media and not Flash Plug-in.
  • Page 134 Supported Photo File Formats Supported Photo File Formats File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 1920 (W) × 1440 (H) Minimum : 64 × 64 Maximum : 5760 (W) ×...
  • Page 135 HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps (8K models only) 8K video (8K models only) ● AV1 7680 × 4320@60P HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps Supported External Subtitles smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema) Supported Embedded Subtitles Format Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT...
  • Page 136 Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.
  • Page 137 mkv/mp4/ts Video H.264/AVC, HEVC Audio Dolby Digital, Dolby Digital Plus, AAC Only Window Media Audio V7 and later are supported. The AAC main profile is not supported. Video files created by some encoders may not be played. Video files in a different format than specified may not be played properly. Video files stored on a USB storage device that does not support High Speed may not be played properly.
  • Page 138 Channels mono, stereo Bit rate 64 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Vorbis Channels mono, stereo Bit rate 128 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Channels up to 6 ch flac Bit rate Sample freq.
  • Page 139 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 × 480p 31.46 59.94 31.5 720 × 480p 31.46 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12 33.71...
  • Page 140 56.25 67.43 59.94 67.5 112.5 134.86 119.88 3840 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160p 269.73 119.88...
  • Page 141 4096 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p 269.73 119.88 7680 × 4320p 107.89 23.97 131.87 29.97...
  • Page 142 263.74 59.94 1) Supported when HDMI Deep Colour is set to 4K/8K. 2) Supported when HDMI Deep Colour is set to 8K. Supported Resolution : HDMI-PC HDMI-PC Supported Mode Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz) 640 × 350 31.46 70.09 720 ×...
  • Page 143 1920 × 1080 67.5 (Full HD, ULTRA HD, 8K models only) 1920 × 1080 134.86 119.88 (ULTRA HD, 8K models only) 2560 × 1440 88.78 59.95 (ULTRA HD 50/60 Hz models only) 2560 × 1440 182.99 119.99 (ULTRA HD 100/120 Hz, 8K 100/120 Hz models only) 3840 ×...
  • Page 144 4096 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 (ULTRA HD 100/120 Hz, 8K models only) 269.73 119.88 7680 × 4320 107.89 23.97 (8K models only) 131.87 29.97...
  • Page 145 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...
  • Page 146 Apps on launcher bar are arranged in accordance with the yearly app usage (no. of app ● access) among LG Smart TV users by country. The arrangement can be customized as the way user wants. Once cursor is focused on a certain app, recommended content list of the service ●...
  • Page 147 Apps on Premium area are arranged in accordance with the yearly app usage (no. of ○ app access) among LG Smart TV users by country. No. of apps may vary from 7 to 20 by each year's platform and the arrangement cannot be customized.

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