Warranty
The following table outlines the parts covered under frame warranty and the
warranty period specific to your chair;
Chair
Adult Phoenix & Sorrento
Kids Phoenix & Sorrento
Bariatric Sorrento
Atlanta
Monaco
Milano
Sydney GoFlat
Denver
The following table outlines the parts covered under components warranty;
Chair
Adult Phoenix & Sorrento
Kids Phoenix & Sorrento
Bariatric Sorrento
Atlanta
Monaco
Milano
Sydney GoFlat
Denver
24
Frame Warranty Period
7 Years
3 Years
1 Year
Component Warranty Period
1 Year
Frame Parts Covered
(a) Metal base frame.
(b) Metal seat frame.
(c) Metal back rest frame.
(d) Armrest brackets.
(e) Cracks or tears in metal
work.
(f) Leg rest linkages.
(g) All mounting points
for gas struts and electric
actuators.
(h) All metal fixings and
hinges.
(i) All welds on chair frame.
Components Covered
(a) Actuator systems
including control box,
handset and charger/charger
lead.
(b) Gas struts including
release cables and
component parts.
(c) Upholstery if there
is a clear and obvious
manufacturing error.
(d) Castors.
(e) Wing knobs and
adjustment handles.
(f) Bolts and attachment
fixings.
For full terms and
conditions visit our
website or scan
the QR code here:
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