Saeco Xelsis SUPREMA & DELUXE User Manual page 25

22
English
Problem
The new water filter does
not fit.
The machine is making a
loud noise.
When I try to connect the
machine to Wi-Fi for the
first time, the machine
cannot connect to the Wi-
Fi network.
The machine is not able to
find the home Wi-Fi
network.
Cause
You are trying to install another
filter than the AquaClean water
filter.
The rubber ring on the AquaClean
water filter is not in place.
It is normal that your machine
makes some noise during use.
The AquaClean water filter was
not prepared properly and air is
now drawn into the machine.
The water tank is not fully
inserted and air is drawn into the
machine.
Your Wi-Fi name and password
are not correct.
The coffee machine and the Wi-Fi
router are not within range of
each other.
The Wi-Fi router is not working
properly.
The machine is not within range
of the router.
The router your coffee machine is
trying to connect to is 5 GHz dual-
band and your coffee machine is
not trying to connect to a 2.4 GHz
network.
Solution
Only the AquaClean water filter fits into
the machine.
Place back the rubber ring on the
AquaClean water filter.
If the machine starts to make a different
kind of noise, clean the brew group and
lubricate it (see 'Lubricating the brew
group').
Remove the AquaClean water filter from
the water tank and prepare it for use
properly before you place it back. See
chapter 'AquaClean water filter' for step-
by-step instructions.
Make sure the water tank is in the correct
position: remove it and reinsert it by
pushing it into the machine as far as
possible.
Check your Wi-Fi name and password.
Ensure that the coffee machine and the
Wi-Fi router are within range of each
other.or use a Wi-Fi repeater.
Please make sure that the Wi-Fi router is
working properly and is connected to the
internet.
Make sure the machine is within range of
the router. You can also use a Wi-Fi signal
repeater.
5 GHz networks are not
supported.Temporarily switch off the
5 GHz band in your router and try to pair
your coffee machine again to another
band of the same router (2.4 GHz). Switch
on your 5 GHz band again after successful
pairing