Page 1
U30I-S I N S TA L L AT I O N M A N U A L WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Page 2
Safety Information Retain this manual for future reference. WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.
Page 3
• Do not abuse the glass by striking it or slamming the door shut. If the Urbana unit is pulled out of its installation, and the HOT GLASS WILL vent-air intake system is disconnected for any reason, ensure...
Page 4
This appliance has been tested by INTERTEK and found to comply with the established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows: VENTED GAS FIREPLACE HEATER (U30I-S; NATURAL GAS, PROPANE GAS) CERTIFIED TO: ANSI Z21.88 / CSA 2.33 VENTED GAS FIREPLACE HEATERS CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES...
Page 7
Operating Instructions For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY THEN A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. FOR YOUR SAFETY READ BEFORE OPERATING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
4 Burner Media (Vermiculite) Wifi Enabled Remote Control 5 Outer Screens & Bezels 1 - Media stops only required if an optional media is used instead of the painted steel bezel set. 2 - U30I-S models supplied with 1 bags of vermiculite.
Unpacking and Initial Setup Lift Handle Assembly Pallet Bracket Removal The lifting handles come attached to the unit. You will Use a 5/16” socket to remove the pallet brackets on both need to assemble the brackets using the bend tabs in sides of the unit.
Unpacking and Initial Setup Leg Height Adjustment (Optional) Urbana units have adjustable legs that can raise the height, in 1/2" increments, up to an additional Heat Shield Installation 3" (76mm). This may be desired depending on the install configuration. Adjust as follows: The fireplace comes with two heat shields that are necessary for the safe functioning of the fireplace.
1: It is essential to level the unit from proper operation. 2: This step is not necessary when wall mounting unit. All Urbana units come with leveling feet to accommodate uneven surfaces. The leveling feet can also be used to raise the height of the fireplace up an additional 1"...
Unpacking and Initial Setup Wire the receptacle including ground wire. 120V Plug the fireplace power cord back into the receptacle and re-install the junction box. Use a 7/16" socket to remove the two 1/4-20 nuts retaining the electrical junction box and unplug the fireplace power cord from the receptacle.
Page 13
Unpacking and Initial Setup Remove outer screens. To remove the plate, lift it up off the key slots and tilt it inward and out through the opening. Remove the lower bezel locate the gas shut-off valve. Route the incoming gas line as desired and connect to the 1/2”...
Unpacking and Initial Setup Natural Gas Main Orifice Manifold Pressure 3.5” W.C. (0.89 KPa) Gas Supply Varification Min. Manifold Pressure 1.6” W.C. (0.39 KPa) Max Supply Pressure 7.0” W.C. (1.74 KPa) Do not spray leak-testing liquid in pressure taps or NOTE: Min.
Maintenance and Service Maintenance and Service Run through the procedures in this section to ensure the fireplace system is clean and working properly at least once a year. Inspect the following: • Check the burner to see if all the ports are clear and clean.
Maintenance and Service Fuse Replacement - Top Light Determine what caused fuse to blow before replacement. Replace fuse as follows: Disconnect power at circuit breaker. Component Tray Map (see page 22). Remove screens The component tray is fixed underneath the firebox. All components are fixed to the tray using Velcro for servicing (see page 23).
Maintenance and Service Air Shutter (Venturi) Pilot Light The air shutter plays a very important role in flame The pilot flame should cover 1/4” to 1/2” (7 to 13mm) of appearance and combustion quality. The shutter adjusts the flame sensor (see photo). The pilot flow adjustment how much air gets mixed with the gas before it ignites.
Maintenance and Service On hearing the 3 beeps, press the ON/OFF key on your remote; you will hear 3 more beeps to acknowledge successful remote syncing. Press the ON/OFF key again to turn off the Remote Syncing remote. The remote is now ready to use. The remote should be synced to your fireplace by your installer during installation.
Grab connectors firmly at the base and disconnect from bulb assembly; remove assembly from unit. Use a 1/4 socket (magnetized) to remove the fasteners (U30I-S = 5) securing burner platform. Use a T20 screwdriver to remove light Use a T20 screwdriver to remove the cover.
1. Start with the Front Screen by pulling from the top corners and disengaging from the magnets. Screen Removal Initial paint curing of the appliance can leave a slight film on the glass. The glass will need cleaning after the fireplace has cooled off from the first burn and about two weeks after first burn.
Trim Bezel Removal Magnet Bracket Removal The 1-piece trim bezel will need to be removed to access Should the magnet bracket ever need to be replaced it components and firebox. Remove as follows: can be removed as follows: Remove screens. Remove the front and both side screens.
Maintenance and Service Loosen the 3 sets of knobs at the top of the glass. Each retainer has a slotted "dog-leg' profile, shift each retainer right-up-left to clear the glass. Inner Glass Removal The 5mm thick inner glass is ceramic. Handle glass with care;...
Initial Setup Media Placement The unit comes with a painted steel bezel set and a measured amount of vermiculite to cover the burner. Install media as follows: (see page 22). Remove screens (see page 23). Remove trim bezel (see page 22). Remove front inner glass Evenly spread out vermiculite onto burner.
Initial Setup Final Firebox Sealing (Optional) If desired, for an even cleaner appearance, the silicone gasket strips may be removed and the inner glass pieces can be Final Firebox Sealing directly sealed to each using clear hi-temperature silicone. Sealing the firebox is essential for safety and proper flame characteristics.
Framing and Installation Chase Framing WARNING IT IS ESSENTIAL THAT THE CHASE IS VENTED IN A MANNER THAT RELIEVES THE ADDITIONAL HEAT ENTERING THE CHASE. ENSURE ONE OF THE AVAILABLE FRAMING OPTIONS HAVE BEEN CONSTRUCTED IN ACCORDANCE WITH THIS MANUAL. FAILURE TO DO SO CAN CREATE AN OVERHEATING SITUATION THAT COULD LEAD TO BUILDING FIRE. Ensure your chase has been constructed in a manner that vents the chase into the same room.
Framing and Installation IMPORTANT NOTE: Framing above the fireplace CANNOT be constructed prior to fireplace installation, the fireplace and it's required shielding WILL NOT FIT! Minimum Framing Clearances 6" First Elbow to 2" Min. Heat Release Opening Min. Vent: 4X6 5/8 Ceiling Clearance 120in sq.
Page 27
Framing and Installation DIMENSION 65” (1651 mm) 21” (533 mm) 30 3/4” (788 mm) 11 1/16" (280mm) Minimum 120 in2 (774 cm2) 17 7/8” (455 mm) Minimum 2” (51 mm) 0 - 1 1/2” (0-38 mm) Maximum A = Height from unit base to enclosure ceiling B = 2X4 framing depth (doesn't include facing material) - Additional framing can be attached for wider enclosures C = 2X4 framing width (doesn't include facing material) - Additional framing...
Page 28
Framing and Installation *Framing illustrations are for example only and are not necessarily meant to be followed exactly. HEAT RELEASE: FRONT FIREPLACE: ON PEDESTAL HEAT RELEASE: OPEN FIREPLACE: ON PEDESTAL 28 |...
Page 29
Framing and Installation HEAT RELEASE: TRADITIONAL WITH FALSE CEILING FIREPLACE: ON THE FLOOR HEAT RELEASE: SIDES ONLY (BOTH SIDES) FIREPLACE: ON PEDESTAL *Framing illustrations are for example only and are not necessarily meant to be followed exactly. | 29...
Framing and Installation Framing Pedestal An optional pedestal can be added to any installation to raise the unit further off the floor. Combustible materiel is U50 = 43" [1092 mm] acceptable when constructing the pedestal. U70 = 63” [1600 mm] Unit must sit on center blocks to hold the weight.
Page 31
Framing and Installation *Framing illustrations are for example only and are not necessarily meant to be followed exactly. HEAT RELEASE: OPEN AIR INTAKE: TRADITIONAL WITH PLINTH HEAT RELEASE: OPEN 50-3807 U30 FLOATING WALL KIT REQUIRED | 31...
Framing and Installation HDTV and Recess Clearances If you're planning to mount a TV or artwork above the fireplace than some considerations must be made to ensure delicate objects are protected from heat. During testing temperatures did not exceed 50°F over ambient on the front exterior wall.
Venting Venting Introduction: Your fireplaces can operate using a natural vent or power vent system (50-3883). Natural Vent (Rigid): 4" x 6 " venting system Natural Vent (Flex): 4" X 7" aluminum flex venting system Power Vent: 4" x 6 "...
Venting Vent Termination Restrictions Fixed Closed Fixed Openable Closed Openable Termination Cap Air Supply Inlet Gas Meter Restriction Zone (Termination not allowed) Canadian Installation US Installation Description 12 in (30 cm) Clearance above grade, verandah, porch, deck, or balcony. 12 in (30 cm) 9 in (23 cm) Clearance from window or door that may be opened.
Venting Vertical Termination Roof Pitch Minimum Height (H) Feet Meters Check venting clearances and termination Flat to 7/12 restrictions for required clearances to combustibles Over 7/12 to 8/12 0.46 when passing through ceilings, walls, roofs, Over 8/12 to 9/12 0.61 enclosures, attic rafters, or other nearby combustible Over 9/12 to 10/12 0.76...
Venting If the vent termination is not being attached to wood, the four wood screws provided should be replaced with material appropriate fasteners. For buildings with vinyl siding, a vinyl standoff NOTES: should be installed between the vent cap and the exterior wall.
Venting Termination restrictions and clearances do not apply With the pipe in the correct position when power venting. Refer to power vent installation and attached to the fireplace, mark the wall manual. for a hole as directed by specified wall thimble dimensions.
Minimum clearance 6" [152 mm] above first elbow only x” x” Approved Rigid Venting Manufacturer Trade Name Nominal Sizes EXCELDirect 4” - 6 ” Wall / Ceiling Thimble M&G Dura-Vent Direct Vent Pro 4” - 6 ” Selkirk DIRECT-TEMP 4” - 6 ”...
Page 39
Venting Table 7: Vent Part Numbers (must state if galvanized or black wanted) M&G Duravent Selkirk DIRECT- Amerivent AMV Metal-Fab Sure- Description Direct Vent Pro EXCELDirect TEMP Seal DV 46DVA-06 4DL6 4DT-06 6” pipe length 7” pipe length 46DVA-09 4DL9 4DT-09 9”...
• Olympia vent. No sealant required • • Metal-Fab Flex Starter Adapter Only the flex venting and spacers are needed. You must use the flex adapter kit and a certified rigid pipe termination cap. Any Urbana Fireplace 40 |...
Venting Approved Venting Configurations (NG) : 40’ (12.2m) This shows the range of venting options using either vertical or horizontal NG Vent terminations; any layout that remains within the shaded area is acceptable. 35’ Position (10.7m) Having the fewest number of elbows is ideal as they restrict air movement.
Venting Approved Venting Configurations (LP) : This shows the range of venting options 40’ (12.2m) using either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. LP Vent Having the fewest number of elbows is ideal as they restrict air movement.
Venting Exhaust Restrictor Settings: Exhaust Restrictor Adjustment: The restrictor disk is used to regulate draft and To adjust the exhaust restrictor, locate the access hole on combustion air that leads to proper flame quality and the front of the unit. appearance.
Parts List 50-4273- U30 FRONT SCREEN ASSEMBLY #50-4272 - URBANA SIDE SCREEN ASSEMBLY #50-3906 U30 BURNER (NG) / #50-3907 (LP) PART USED IN U30 U50 U70 50-3905 - STEEL SEGMENTED LINER (1 PCE.) #50-3812 U30 INFINITY GLASS BEZEL - BLACK...
Page 45
Parts List #50-2076 - 4 AMP FUSE #50-3805 WIFI KIT #50-3516 - TOP LIGHT ASSEMBLY PART USED IN U30 U50 U70 PART USED IN U30 U50 U70 PART USED IN U30 U50 U70 #50-4367 - SCREEN MAGNET BRACKETS #50-4279 - GLASS HAND KNOB (METAL) #50-3837 - SUCTION CUP HANDLE (1 PC) - SET OF 2 WITH WING NUTS PART USED IN U30 U50 U70...
Page 46
Troubleshooting Problem Cause Solu�on Check Burner doesn’t turn on IFC ON/OFF circuit is OPEN Ensure ON/OFF circuit is complete Check the ON/OFF switch, confirm “-” symbol is pressed down (check with mul�meter) Check for con�nuity across burner switch Remote signal not being received Ensure IFC is receiving remote commands (beeping) Re-sync remote **Remote commands may need to be repeated...
Troubleshooting Check for logs/rocks covering air slots Check for excessive burner media (no more than 1 layer thick) Check for foreign burner media Leaking burner Ensure burner is sealed Visually inspect burner for leaks; replace if necessary - DO NOT TEST WITH OPEN FLAME Blue flames (excessive) Fireplace is warming up Flames will yellow as fireplace heats up...
Installation Reference Guide Please fill in and retain this information card for your future reference. Go to www. urbanafireplaces.com/warranty to fill in your warranty registration card. NAME OF DEALER: NAME OF INSTALLER: _________________________________________ _________________________________________ ADDRESS: ADDRESS: _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ PHONE:___________________________________...
Warranty Warranty U R B A N A WARRANTY INFORMATION L U X U R Y F I R E P L A C E S Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and Exclusions conditions herein set forth, this product against defects in material and workmanship An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html during the specified warranty period starting from the date of original purchase at retail.
Need help?
Do you have a question about the U30I-S and is the answer not in the manual?
Questions and answers