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U55I
I N S TA L L AT I O N M A N U A L
WARNING: If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury or loss of life. Installation and
service must be performed by a qualified installer, service agency or the gas supplier.
C#4001 609
CERTIFIED TO: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS APPLIANCES
C #4 001609
C-16862
CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
1

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Summary of Contents for Urbana U55I

  • Page 1 U55I I N S TA L L AT I O N M A N U A L WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified installer, service agency or the gas supplier.
  • Page 2 Safety Precautions WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance. - WHAT TO DO IF YOU SMELL GAS •...
  • Page 3 Safety Precautions FOR SAFE INSTALLATION AND OPERATION OF YOUR “Urbana” Appliance, PLEASE CAREFULLY READ THE FOLLOWING INFORMATION: • All Urbana gas-fired appliances must be installed in • A barrier designed to reduce the risk of burns from the accordance with their instructions. Carefully read all the hot viewing glass is provided with this appliance and shall instructions in this manual first.
  • Page 4: Table Of Contents

    Table of Contents Safety Precautions ........................2 Table of Contents ........................4 Codes And Approvals ........................6 Specifications ..........................7 Rating Label & Lighting Instructions Location: .................. 7 Dimensions: ..........................7 Operating Instructions ....................... 8 Lighting and Instructions: ......................8 Pilot Light: ............................
  • Page 5: Table Of Contents

    Table of Contents Exhaust Restrictor Setting: ......................41 Horizontal Termination: ........................42 Vertical Termination: ........................43 Gas Line Connection and Testing: ....................45 Electrical Requirements: .......................46 Secondary Installation ......................47 Panel Installation: ........................47 Log Set & Media Installation ......................48 Troubleshooting ........................51 Parts List ........................... 53 Parts Diagram ...........................
  • Page 6: Codes And Approvals

    This appliance has been tested by INTERTEK and found to comply with the established VENTED DECORATIVE GAS APPLIANCE standards in CANADA and the USA as follows: VENTED DECORATIVE GAS APPLIANCE (U55I; NATURAL GAS, PROPANE GAS) CERTIFIED TO: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS APPLIANCES CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES...
  • Page 7: Specifications

    8" x 11" vent 26 1/2" [673] 28 1/2" 724 31" 28" [711] [787] 63 3/8" 1608 12" 305 62" 1575 13" 329 2" 50 Gas Input 55" 1397 2 1/4" 56 Electrical Input 3 1/4" 83 Figure 1: U55I Unit Dimensions...
  • Page 8: Operating Instructions

    Operating Instructions For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OF LOSS OF LIFE. ighting anD nstRuctions FOR YOUR SAFETY READ BEFORE OPERATING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION...
  • Page 9: Pilot Light

    Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs as shown in the s econDary nstallatIon nstallatIon section. If new/more media is required, contact your nearest Urbana dealer.
  • Page 10: Maintenance And Service

    Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualified service person. The glass must be purchased from an Urbana dealer. No substitute materials are allowed. To remove the door (see M ).
  • Page 11: Door Trim Removal

    Maintenance And Service emovaL The glass door has four trim pieces used to improve the aesthetic of the outer perimeter of the firebox. These pieces will need to be removed prior to removing the glass door. There are no fasteners holding the pieces together, rather they are linked together around the door.
  • Page 12: Burner Assembly Removal

    Maintenance And Service The burner will need to be removed for maintenance and fuel conversion. Follow the procedure carefully. Proceed only when the unit has completely cooled down. uRneR ssembLy emovaL 1. Remove the safety screen (see M on page 10). aIntenance anD erVIce afety...
  • Page 13: Burner Shutter Cap Adjustment

    Maintenance And Service uRneR hutteR Djustment The U55 contains an adjustable shutter cap that can alter the amount of air the burner receives. This can greatly affect the quality of the burn, especially when converting the gas type for the unit. Follow these steps carefully to properly set the shutter cap: 1.
  • Page 14: Top Light Replacement

    Figure 14: Light Deflector Removal 6. Remove the light cover by removing the two (2) T-20 T20 Screw screws. If light gasket is damaged, contact your Urbana Top Light Cover dealer for replacement. 7. Replace the bulb or light assembly as necessary and assemble back into unit.
  • Page 15: Component Access After Installation

    Maintenance And Service omPonent ccess FteR nstaLLation To access the control panel and components after the U55 has been installed into the wall, perform the steps in the following sections. ontRoL aneL ccess 1. Remove the safety screen (see M aIntenance erVIce on page 10).
  • Page 16: Fuse Replacement

    Maintenance And Service omPonent ccess 1. Remove the safety screen (see M on page 10). aIntenance erVIce eMoVe afety creen 2. Remove the door trim (see M on page 11). aIntenance erVIce eMoVe 3. Remove the glass door (see M on page 11).
  • Page 17: Fuel Conversion

    Maintenance And Service onveRsion TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY Please read and understand these instructions before installing. Warning: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction.
  • Page 18 11. Reconnect electrical power to the unit. 12. Light the pilot and recheck for leaks in the aluminum pilot line. If a leak is evident, contact your Urbana dealer for a pilot line replacement. WARNING: DO NOT ATTEMPT TO FIX THIS LINE, IT MUST BE REPLACED IF DAMAGED.
  • Page 19: Introduction

    Initial Installation QUALIFIED INSTALLERS ONLY ntRoDuction This section of the owner’s manual is for the use of qualified technicians only. There are several installation safety guidelines that must be adhered to; please carefully read the safety precautions at the front of this manual.
  • Page 20 Initial Installation QUALIFIED INSTALLERS ONLY tanDoFFs 1. Bend top standoffs by hand to form general shape (see Figure 30). Figure 30: Top Standoff Shape 2. Install top standoffs into position using supplied T-20 screws (see Figure 31). Figure 31: Top Standoff Install 3.
  • Page 21 Initial Installation QUALIFIED INSTALLERS ONLY PtionaL inishing Dges The U55 comes equipped with clean finishing edges installed to allow for facing materials like stone and tile. An optional 3-piece set of finishing edges is also supplied with an integrated finishing flange to accomodate rough edge facing materials like cement board and drywall (if CSS has been activated).
  • Page 22 Initial Installation QUALIFIED INSTALLERS ONLY Raming ePth The U55 can adjust its front face to account for different framing material thicknesses. It can account for material thickness ranging from 1/2” to 2”. 1. Remove the safety screen (see M on page 10). aIntenance erVIce eMoVe...
  • Page 23: Placement And Framing

    Initial Installation QUALIFIED INSTALLERS ONLY Lacement anD Raming Table 1: U44 Framing Depth Minimum Depth 26 ½” 673 mm (2” facing mat.) Maximum Depth 28” 711 mm (½” facing mat.) 1” 25mm Clearance from framing studs NOTE: When framing the unit, care to venting must be taken to consider the final floor thickness, the bottom of the...
  • Page 24 Initial Installation QUALIFIED INSTALLERS ONLY uRFace ctivation WARNING: IT IS ESSENTIAL THAT THE CHASE IS VENTED IN A MANNER THAT RELIEVES THE ADDITIONAL HEAT ENTERING THE CHASE. ENSURE ONE OF THE AVAILABLE FRAMING OPTIONS HAVE BEEN CONSTRUCTED IN ACCORDANCE WITH THIS MANUAL. FAILURE TO DO SO CAN CREATE AN OVERHEATING SITUATION THAT COULD LEAD TO BUILDING FIRE Ensure your chase has been constructed in a manner that vents the chase into the same room.
  • Page 25 Initial Installation QUALIFIED INSTALLERS ONLY Standard Install: supplied non- Cool Surface System (CSS) Install: Image combustible facing is mandatory. Image shows how combustible facing can be brought shows single layer finishing material used. right down to the finishing edge. " "...
  • Page 26: Cool Surface Framing

    Initial Installation QUALIFIED INSTALLERS ONLY uRFace Raming This appliance is manufactured with a built-in heat distribution kit, referred to as the Cool Surface System (CSS). The purpose of the CSS is to dramatically reduce the front wall temperatures above your appliance. This is very useful when delicate objects such as a TV or artwork are mounted above the unit.
  • Page 27 Initial Installation QUALIFIED INSTALLERS ONLY Optional: False Ceiling - If your ceiling dimension is greater than the minimum (Figure 37) You may want the CSS Air discharge lower on the wall. To do this a false ceiling is required to properly evacuate the heat from the chase.
  • Page 28 Initial Installation QUALIFIED INSTALLERS ONLY Option 3: Valance - A valance may be desired to accentuate or hide the CSS outlet. Consider framing option 1 or 2 to utilize the valance feature. This is an optional decorative feature that covers up the CSS outlet gap.
  • Page 29: Recess Installation

    Initial Installation QUALIFIED INSTALLERS ONLY ecess nstaLLation These are the minimum allowable dimensions required to safely operate the appliance. Plan your entire installation before proceeding. The maximum allowable framing depth for a recess is 3 ” (90mm). 21”(533mm) Min. Ceiling to Elbow Clearance 3 1/2"...
  • Page 30: Corner Installation

    Initial Installation QUALIFIED INSTALLERS ONLY oRneR nstaLLation These are the minimum allowable framing dimensions required to safely operate the appliance in a corner install. Plan your entire installation before proceeding. 25 1/2” [556mm] 1/2” [12.7mm] 36” [786mm] 4 1/16” [103mm] 72 3/4”...
  • Page 31: Outdoor Install

    Initial Installation QUALIFIED INSTALLERS ONLY utDooR nstaLL All U55 fireplaces may be installed in a covered outdoor area when following the requirements stated below: • Fireplace must be installed in a weather proof enclosure while still following all clearance to combustible materials as outlined in the fireplace’s manual.
  • Page 32: Mantel Requirements

    Initial Installation QUALIFIED INSTALLERS ONLY anteL equiRements First determine what mantel height or depth you would like and use the graph to determine the minimum corresponding dimension. Mantel graph dimensions are measured from the bottom of the appliance, if you wish to reference the mantel height from the tiling edge subtract 45 inches (1143mm) from the mantel height depicted on the graph.
  • Page 33 Initial Installation QUALIFIED INSTALLERS ONLY & v [ng] inimum nstaLL enting equiRements FoR natuRaL gas For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up, flame appearance and sooting. Allow several minutes for the flame to stabilize after ignition under extreme vent configurations.
  • Page 34 Initial Installation QUALIFIED INSTALLERS ONLY & v [LP ] inimum nstaLL enting equiRements FoR PRoPane For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up, flame appearance and sooting. Allow several minutes for the flame to stabilize after ignition under extreme vent configurations.
  • Page 35 Initial Installation QUALIFIED INSTALLERS ONLY & n LeaRances ombustibLe When installing as a zero clearance appliance the correct clearances and materials must be used. : The supplied noncombustible boards are required above the unit up to 15” MIN. bove However this not required if the Cool Surface System has been properly installed. : The header can be made up of wood 2x4 construction at or above the top standoffs.
  • Page 36 Initial Installation QUALIFIED INSTALLERS ONLY tv i nstaLLation onsiDeRations Use of the Cool Surface System is highly recommended when mounting a TV or delicate artwork above the appliance. If the system is not desired, some considerations must be made to ensure above objects are protected from the heat.
  • Page 37 Initial Installation QUALIFIED INSTALLERS ONLY iRect WARNING: - Follow the venting instructions exactly for safe and proper appliance operation. - Use Mill Pac or high temp RTV silicone for all venting aconnections. - Risk of fire, explosion, or asphyxiation if improper venting setup. -Risk of fire, do not allow loose materials or insulation to contact vent pipe.
  • Page 38 Initial Installation QUALIFIED INSTALLERS ONLY 7 ft (2.13 m) *t 7 ft (2.13 m Clearance above paved sidewalk or paved driveway located on public property. Clearance under verandah, porch, deck, or balcony. 36 in (76.2 cm)+ 12 in (30 cm)* Clearance horizontally to any surface (such as an exterior wall) for vertical terminations.
  • Page 39: Approved Venting Parts

    Table 6: 8”x11” Vent Part Numbers (must state if galvanized or black wanted) Table XX: 8 x 11 Vent Part Numbers Metal-Fab Sure Seal Town & Country Description Metal-Fab # Urbana # 8DV6 6” pipe length TCVT.811X12 8DV12 50-4110 12” pipe length TCVT.811X18...
  • Page 40 Initial Installation QUALIFIED INSTALLERS ONLY - 8” 11”: LLowabLe xiaL onFiguRations This shows the range of venting options using either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. Having Natural Gas [NG] the fewest number of elbows is ideal as they restrict air Setting #5 movement.
  • Page 41 Initial Installation QUALIFIED INSTALLERS ONLY ONLY this venting diagram your Propane [LP] appliance has been converted to LP. This shows the range of venting options using either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. Having the fewest number of elbows is ideal as they restrict air movement.
  • Page 42: Exhaust Restrictor Setting

    Initial Installation QUALIFIED INSTALLERS ONLY xhaust estRictoR etting WARNING: Improperly set restrictor setting can cause overheating issues which can lead to building fire. It may be necessary to adjust the exhaust restrictor in order to control combustion quality and flame appearance.
  • Page 43: Horizontal Termination

    Initial Installation QUALIFIED INSTALLERS ONLY oRizontaL eRmination 1. Horizontal pipes must not be level. For every 12” (305 mm) of horizontal travel there should be at least ¼” (6.4 mm) of vertical rise. Never allow the vent to run downward, as this could cause high temperatures or even present the possibility of a fire.
  • Page 44: Vertical Termination

    Initial Installation QUALIFIED INSTALLERS ONLY Step 4. The vent pipe must extend into the vent cap at least 1¼” (320 mm). Secure the connection between the vent cap and the pipe by attaching the two (2) sheet metal straps, which extend from the vent cap assembly to the outer wall of the vent pipe.
  • Page 45 Initial Installation QUALIFIED INSTALLERS ONLY Table 7: Minimum ‘H’ for Figure 71. Roof Pitch Minimum Height (H) Dimension ‘H’ obtained Feet Meters from table below Flat to 7/12 Over 7/12 to 8/12 0.46 Over 8/12 to 9/12 0.61 Over 9/12 to 10/12 0.76 Over 10/12 to 11/12 3.25...
  • Page 46 Initial Installation QUALIFIED INSTALLERS ONLY onnection anD esting WARNING: Only persons licensed to work with gas piping may make the necessary gas connections to this appliance. GAS LINE CONNECTION • This appliance is equipped with a rigid pipe located on the right side of the unit terminating in a 3/8” Female NPT fitting.
  • Page 47: Electrical Requirements

    Initial Installation QUALIFIED INSTALLERS ONLY LectRicaL equiRements WARNING: The appliance must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
  • Page 48: Secondary Installation

    If the liners arrive damaged, please contact your Urbana dealer for replacement. Step 6. Install the new liners in the following order: Bottom Rear, Left Side, Top Rear, Right Side, and Front last.
  • Page 49: Log Set & Media Installation

    Wear vinyl gloves when handling the logs, the ceramic material can irritate your skin. Take care not to damage the logs as they are very fragile and can chip easily. If any logs arrive damaged, please contact your Urbana dealer for replacement. Log 2...
  • Page 50 Secondary Installation steP 3 steP 4 Figure 77: Log Set Installation - Step 3 Figure 78: Log Set Installation - Step 4 steP 5 steP 6 Figure 79: Log Set Installation - Step 5 Figure 80: Log Set Installation - Step 6 steP 7 steP 8 Figure 81: Log Set Installation - Step 7...
  • Page 51 Secondary Installation steP 9 steP 10 Figure 83: Log Set Installation - Step 9 Figure 84: Log Set Installation - Step 10 steP 11 steP 12 Figure 85: Log Set Installation - Step 11 Figure 86: Log Set Installation - Step 12 steP 13 Figure 87: Log Set Installation - Step 13 Figure 88: Completed Log Setup...
  • Page 52: Troubleshooting

    Troubleshooting Problem Possible Cause Solution · Check pilot assembly wiring · Check for broken or poor connection from the sparker to the electrode Spark developes near the pilot assembly or could occur onboard · Check for the spark shorting or arcing at other locations No spark generation ·...
  • Page 53 Troubleshooting Problem Possible Cause Solution · Turn the system off by pressing the ON/OFF button on the transmitter · After approximately 2 seconds press the ON/OFF button on the transmitter again. · In the manual flame control mode, use the down arrow button to reduce the flame to off, indicated by the word OFF displayed on the transmitter LCD screen.
  • Page 54: Parts List

    PSE IPI Pilot Assembly (2021) 50-4058 IPI LP Pilot Orifice (2021) 50-4080 S.I.T. 885 Valve w/ NG Stepper Motor 50-2682 Proflame 2 IFC - Urbana 50-3887 Proflame 2 IFC Wire Harnes (0.584.924) 50-3030 IFC RF Antenna 50-4090 IFC Reset Button...
  • Page 55: Parts Diagram

    Parts Diagram...
  • Page 56 NOTES...
  • Page 57: Warranty

    WARRANTY INFORMATION Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and  Exclusions conditions herein set forth, this product against defects in material and workmanship An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html during the specified warranty period starting from the date of original purchase at retail. This warranty does not cover: In the event of a defect of material or workmanship during the specified warranty period, ...
  • Page 58: Installation Data Sheet

    Installation Data Sheet The following information must be recorded by the installer for warranty purposes and future reference. NAME OF OWNER: NAME OF DEALER: _________________________________________ _________________________________________ ADDRESS: ADDRESS: _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ PHONE:___________________________________ PHONE:___________________________________ MODEL:___________________________________ NAME OF INSTALLER: SERIAL NUMBER:___________________________ _________________________________________ DATE OF PURCHASE: _____________...

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