Page 1
U44I / U44I-A I N S TA L L AT I O N M A N U A L WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Safety Precautions WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance. - WHAT TO DO IF YOU SMELL GAS •...
Page 3
Safety Precautions FOR SAFE INSTALLATION AND OPERATION OF YOUR “Urbana” Appliance, PLEASE CAREFULLY READ THE FOLLOWING INFORMATION: • All Urbana gas-fired appliances must be installed in • A barrier designed to reduce the risk of burns from the accordance with their instructions. Carefully read all the hot viewing glass is provided with this appliance and shall instructions in this manual first.
This appliance has been tested by INTERTEK and found to comply with the established VENTED DECORATIVE GAS APPLIANCE standards in CANADA and the USA as follows: VENTED DECORATIVE GAS APPLIANCE (U44I / U44I-A; NATURAL GAS, PROPANE GAS) CERTIFIED TO: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS APPLIANCES CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES...
Operating Instructions For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OF LOSS OF LIFE. ighting anD nstRuctions FOR YOUR SAFETY READ BEFORE OPERATING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION...
Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs as shown in the s econDary nstallatIon nstallatIon section. If new/more media is required, contact your nearest Urbana dealer.
Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualified service person. The glass must be purchased from an Urbana dealer. No substitute materials are allowed. To remove the door (see M ).
The glass door is attached using four hooks (see Figure 6). To disengage the hooks and remove the door, pull the handles out and up (see Figure 7). For arched models (U44I-A) the bottom of the door will need to be pulled out first to lower and tilt the door enabling the top to come out from behind the arch.
Maintenance And Service The burner will need to be removed for maintenance and fuel conversion. Follow the procedure carefully. Proceed only when the unit has completely cooled down. uRneR ssembLy emovaL 1. Remove the safety screen (see M on page 10). aIntenance anD erVIce afety...
Maintenance And Service uRneR hutteR Djustment The U44 contains an adjustable shutter cap that can alter the amount of air the burner receives. This can greatly affect the quality of the burn, especially when converting the gas type for the unit. Follow these steps carefully to properly set the shutter cap: 1.
Figure 13: Light Deflector Removal 6. Remove the light cover by removing the two (2) T-20 T20 Screw screws. If light gasket is damaged, contact your Urbana Top Light Cover dealer for replacement. 7. Replace the bulb or light assembly as necessary and assemble back into unit.
Maintenance And Service omPonent ccess FteR nstaLLation To access the control panel and components after the U44 has been installed into the wall, perform the steps in the following sections. ontRoL aneL ccess 1. Remove the safety screen (see M aIntenance erVIce on page 10).
Maintenance And Service omPonent ccess 1. Remove the safety screen (see M on page 10). aIntenance erVIce eMoVe afety creen 2. Remove the door trim (see M on page 11). aIntenance erVIce eMoVe 3. Remove the glass door (see M on page 11).
Maintenance And Service 5” 8” v uRneR onveRsion enting By default, the burner comes set for use with 8” x 11” venting. If planning to use 5” x 8” venting, a small conversion to the burner is needed: 1. Remove the safety screen (see M on page 10).
Page 18
11. Reconnect electrical power to the unit. 12. Light the pilot and recheck for leaks in the aluminum pilot line. If a leak is evident, contact your Urbana dealer for a pilot line replacement. WARNING: DO NOT ATTEMPT TO FIX THIS LINE, IT MUST BE REPLACED IF DAMAGED.
Maintenance And Service Please refer to your American Gas Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines.
Page 20
Initial Installation QUALIFIED INSTALLERS ONLY tanDoFFs 1. Bend top standoffs by hand to form general shape (see Figure 28). Figure 28: Top Standoff Shape 2. Install top standoffs into position using supplied T-20 screws (see Figure 29). Figure 29: Top Standoff Install 3.
Page 21
Initial Installation QUALIFIED INSTALLERS ONLY u44i-a): PtionaL inishing Dges not aPPLicabLe FoR The U44 comes equipped with clean finishing edges installed to allow for facing materials like stone and tile. An optional 3-piece set of finishing edges is also supplied with an integrated finishing...
Page 22
Initial Installation QUALIFIED INSTALLERS ONLY Raming ePth The U44 can adjust its front face to account for different framing material thicknesses. It can account for material thickness ranging from 1/2” to 2”. 1. Remove the safety screen (see M on page 10). aIntenance erVIce eMoVe...
Initial Installation QUALIFIED INSTALLERS ONLY Lacement anD Raming Table 1: U44 Framing Depth Minimum Depth 26” 660 mm (2” facing mat.) Maximum Depth 27 ½” 698 mm (½” facing mat.) 1” 25mm Clearance from framing studs NOTE: When framing the unit, care to venting must be taken to consider the final floor thickness, the bottom of the...
Initial Installation QUALIFIED INSTALLERS ONLY uRFace ctivation WARNING: IT IS ESSENTIAL THAT THE CHASE IS VENTED IN A MANNER THAT RELIEVES THE ADDITIONAL HEAT ENTERING THE CHASE. ENSURE ONE OF THE AVAILABLE FRAMING OPTIONS HAVE BEEN CONSTRUCTED IN ACCORDANCE WITH THIS MANUAL. FAILURE TO DO SO CAN CREATE AN OVERHEATING SITUATION THAT COULD LEAD TO BUILDING FIRE *IMPORTANT - When using 5”...
Page 25
Initial Installation QUALIFIED INSTALLERS ONLY Standard Install: supplied non- Cool Surface System (CSS) Install: Image combustible facing is mandatory. Image shows how combustible facing can be brought shows single layer finishing material used. right down to the finishing edge. " "...
Initial Installation QUALIFIED INSTALLERS ONLY uRFace Raming This appliance is manufactured with a built-in heat distribution kit, referred to as the Cool Surface System (CSS). The purpose of the CSS is to dramatically reduce the front wall temperatures above your appliance. This is very useful when delicate objects such as a TV or artwork are mounted above the unit.
Page 27
Initial Installation QUALIFIED INSTALLERS ONLY Optional: False Ceiling - If your ceiling dimension is greater than the minimum (Figure 39) You may want the CSS Air discharge lower on the wall. To do this a false ceiling is required to properly evacuate the heat from the chase.
Page 28
Initial Installation QUALIFIED INSTALLERS ONLY Option 3: Valance - A valance may be desired to accentuate or hide the CSS outlet. Consider framing option 1 or 2 to utilize the valance feature. This is an optional decorative feature that covers up the CSS outlet gap.
Initial Installation QUALIFIED INSTALLERS ONLY Option 5: No Visible Discharge w/ Chase Comfort Kit (50-4175) - If use of the CSS system is desired/required but a visible discharge is not wanted anywhere then the Chase Comfort Kit may be used. The Chase Comfort Kit is a blower motor housing that gets mounted on the same exterior wall as the chase and discharges the heat outside.
Initial Installation QUALIFIED INSTALLERS ONLY oRneR nstaLLation These are the minimum allowable framing dimensions required to safely operate the appliance in a corner install. Plan your entire installation before proceeding. 52 5/8” [1337mm] 28 7/8” [733mm] 11 1/4” [286mm] 74 3/8” [1889mm] 105 1/4”...
Initial Installation QUALIFIED INSTALLERS ONLY utDooR nstaLL All U44 fireplaces may be installed in a covered outdoor area when following the requirements stated below: • Fireplace must be installed in a weather proof enclosure while still following all clearance to combustible materials as outlined in the fireplace’s manual.
Initial Installation QUALIFIED INSTALLERS ONLY anteL equiRements First determine what mantel height or depth you would like and use the graph to determine the minimum corresponding dimension. Mantel graph dimensions are measured from the bottom of the appliance, if you wish to reference the mantel height from the tiling edge subtract 38 5/8 inches (981mm) from the mantel height depicted on the graph.
Initial Installation QUALIFIED INSTALLERS ONLY & v - 8” 11”: inimum nstaLL enting equiRements This appliance uses either an 8” x 11” or 5” x 8” vent pipe system. For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up, flame appearance and sooting.
Initial Installation QUALIFIED INSTALLERS ONLY & v - 5” 8”: inimum nstaLL enting equiRements If using the the smaller 5” x 8” vent size on this appliance refer to Figure 54 below. Note there is a taller minimum vent rise required as compared to what 8” x 11” venting requires. For safe and proper operation of the appliance follow the venting instructions exactly.
Initial Installation QUALIFIED INSTALLERS ONLY & n LeaRances ombustibLe When installing as a zero clearance appliance the correct clearances and materials must be used. : The supplied noncombustible board is required above the unit up to 12” MIN. bove However this not required if the Cool Surface System has been properly installed. : The header can be made up of wood 2x4 construction at or above the top standoffs.
Initial Installation QUALIFIED INSTALLERS ONLY tv i nstaLLation onsiDeRations Use of the Cool Surface System is highly recommended when mounting a TV or delicate artwork above the appliance. If the system is not desired, some considerations must be made to ensure above objects are protected from the heat.
Initial Installation QUALIFIED INSTALLERS ONLY iRect WARNING: - Follow the venting instructions exactly for safe and proper appliance operation. - Use Mill Pac or high temp RTV silicone for all venting aconnections. - Risk of fire, explosion, or asphyxiation if improper venting setup. -Risk of fire, do not allow loose materials or insulation to contact vent pipe.
Initial Installation QUALIFIED INSTALLERS ONLY 12 in (30 cm) 9 in (23 cm) Clearance to non-mechanical air supply inlet to building, or the combustion air inlet to any other appliance. 6 ft (1.83 m) 3 ft (91 cm) above if within 10 Clearance to mechanical air supply inlet.
Initial Installation QUALIFIED INSTALLERS ONLY WARNING -This gas appliance must be direct vented and can’t be connected to a chimney flue serving a separate solid-burning appliances. -Venting terminals cannot be recessed into a wall or siding. 5” 8” v eRmination LeaRances The following termination restrictions only apply to 5”...
Table 6: 8”x11” Vent Part Numbers (must state if galvanized or black wanted) Table XX: 8 x 11 Vent Part Numbers Metal-Fab Sure Seal Town & Country Description Metal-Fab # Urbana # 8DV6 6” pipe length TCVT.811X12 8DV12 50-4110 12” pipe length TCVT.811X18...
Page 41
Initial Installation QUALIFIED INSTALLERS ONLY Table 7: 5”x8” Vent Part Numbers (must state if galvanized or black wanted) Table XX: Vent Part Numbers (must state if galvanized or black wanted) M&G Duravent Selkirk Amerivent Metal-Fab Description Direct Vent Pro EXCELDirect DIRECT-TEMP AMV DV Sure-Seal DV...
Initial Installation QUALIFIED INSTALLERS ONLY - 5” 8”: LLowabLe xiaL onFiguRations This shows the range of venting options using either vertical or horizontal terminations; any layout that remains within the shaded Natural Gas [NG] area is acceptable. Having the fewest number of elbows INSTALLATION is ideal as they restrict air PROHIBITED...
Page 43
Initial Installation QUALIFIED INSTALLERS ONLY ONLY this venting diagram if your appliance has been converted to LP. Restrictor Setting: Find the point on the graph where Propane [LP] your vent configuration will terminate. Remember INSTALLATION to consider elbows in the PROHIBITED HORIZONTAL plane account for horizontal distance as stated...
Initial Installation QUALIFIED INSTALLERS ONLY - 5” 8”: LLowabLe noRkeL nstaLLation Table 8: Permitted Snorkels - 5x8 venting A snorkel is permitted for use on installations where additional vertical rise is required on the exterior of the Manufacturer Trade Name Model # building.
Initial Installation QUALIFIED INSTALLERS ONLY xhaust estRictoR etting WARNING: Improperly set restrictor setting can cause overheating issues which can lead to building fire. It may be necessary to adjust the exhaust restrictor in order to control combustion quality and flame appearance.
Initial Installation QUALIFIED INSTALLERS ONLY oRizontaL eRmination 1. Horizontal pipes must not be level. For every 12” (305 mm) of horizontal travel there should be at least ¼” (6.4 mm) of vertical rise. Never allow the vent to run downward, as this could cause high temperatures or even present the possibility of a fire.
Initial Installation QUALIFIED INSTALLERS ONLY Step 4. The vent pipe must extend into the vent cap at least 1¼” (320 mm). Secure the connection between the vent cap and the pipe by attaching the two (2) sheet metal straps, which extend from the vent cap assembly to the outer wall of the vent pipe.
Page 48
Initial Installation QUALIFIED INSTALLERS ONLY Table 9: Minimum ‘H’ for Figure 69. Roof Pitch Minimum Height (H) Dimension ‘H’ obtained Feet Meters from table below Flat to 7/12 Over 7/12 to 8/12 0.46 Over 8/12 to 9/12 0.61 Over 9/12 to 10/12 0.76 Over 10/12 to 11/12 3.25...
Initial Installation QUALIFIED INSTALLERS ONLY onnection anD esting WARNING: Only persons licensed to work with gas piping may make the necessary gas connections to this appliance. GAS LINE CONNECTION • This appliance is equipped with a rigid pipe located on the right side of the unit terminating in a 3/8” Female NPT fitting.
Initial Installation QUALIFIED INSTALLERS ONLY LectRicaL equiRements WARNING: The appliance must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
If the liners arrive damaged, please contact your Urbana dealer for replacement. Step 6. Install the new liners in the following order: Bottom Rear, Left Side, Top Rear, Front and Right Side last.
Wear vinyl gloves when handling the logs, the ceramic material can irritate your skin. Take care not to damage the logs as they are very fragile and can chip easily. If any logs arrive damaged, please contact your Urbana dealer for replacement. Log 1...
Troubleshooting Problem Possible Cause Solution · Check pilot assembly wiring · Check for broken or poor connection from the sparker to the electrode Spark developes near the pilot assembly or could occur onboard · Check for the spark shorting or arcing at other locations No spark generation ·...
Page 56
Troubleshooting Problem Possible Cause Solution · Turn the system off by pressing the ON/OFF button on the transmitter · After approximately 2 seconds press the ON/OFF button on the transmitter again. · In the manual flame control mode, use the down arrow button to reduce the flame to off, indicated by the word OFF displayed on the transmitter LCD screen.
WARRANTY INFORMATION Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and Exclusions conditions herein set forth, this product against defects in material and workmanship An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html during the specified warranty period starting from the date of original purchase at retail. This warranty does not cover: In the event of a defect of material or workmanship during the specified warranty period, ...
Installation Data Sheet The following information must be recorded by the installer for warranty purposes and future reference. NAME OF OWNER: NAME OF DEALER: _________________________________________ _________________________________________ ADDRESS: ADDRESS: _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ PHONE:___________________________________ PHONE:___________________________________ MODEL:___________________________________ NAME OF INSTALLER: SERIAL NUMBER:___________________________ _________________________________________ DATE OF PURCHASE: _____________...