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I N S TA L L AT I O N M A N U A L For Models: U30I-LP / U30I-LP-LED / U30I-NG / U30I-NG-LED WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
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Safety Information WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance. - WHAT TO DO IF YOU SMELL GAS •...
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• Do not abuse the glass by striking it or slamming the door NEVER ALLOW CHILDREN shut. If the Urbana unit is pulled out of its installation, and the vent-air intake system is disconnected for any reason, ensure TO TOUCH GLASS.
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CERTIFIED TO: ANSI Z21.88 / CSA 2.33 VENTED GAS FIREPLACE HEATERS CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES This Urbana Fireplace: • Has been certified for use with either natural gas or propane (see rating label). • Is not for use with solid fuels.
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Operating Instructions For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY THEN A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. FOR YOUR SAFETY READ BEFORE OPERATING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
Unpacking & Initial Setup Unpacking and Initial Setup Crate Unpacking Unpacking parts Steel Fascia2 Finishing Edges Wifi Enabled Remote Control Steel Fascia (optional installation) Vermiculite Media Media Stops1 Steel Bezel Plate Glass Media Media Stops Vermiculite Media Steel Bezel Plate (non-LED units) (optional for non-LED units) (non-LED units only)
Unpacking and Initial Setup Lift Handle Assembly Glass Shipping Brace Removal The lifting handles come attached to the unit. You will The unit comes with glass shipping brackets to protect the need to assemble the brackets using the bend tabs in glass while in transit.
Unpacking and Initial Setup Leg Height Adjustment (Optional) Urbana units have adjustable legs and can raise the height an additional 3" (76mm). This may be desired depending on the install configuration. Adjust as follows: Heat Shield Installation With help, gently lay the unit on its The fireplace comes with two heat shields.
1: It is essential to level the unit from proper operation. 2: This step is not necessary when wall mounting unit. All Urbana units come with levelling feet to accomodate unever surfaces. Ensure the fireplace is in its final position before proceeding.
Unpacking and Initial Setup Gas Connection WARNING: GAS INLET ONLY PERSONS LICENSED TO WORK WITH LOCATION GAS PIPING MAY MAKE THE NECESSARY GAS CONNECTIONS TO THIS APPLIANCE. Open ball valve. Check for leaks - NEVER USE AN OPEN FLAME! NOTE: Consult your local authorities codes or the CAN/CGA B Gas Supply Varification 149 (1 or 2) installation code in Canada, or in the USA...
Maintenance and Service Maintenance and Service Natural Gas Main Orifice Run through the procedures in this section to ensure the Manifold Pressure 3.5” W.C. (0.89 KPa) fireplace system is clean and working properly at least Min. Manifold Pressure 1.6” W.C. (0.39 KPa) once a year.
Maintenance and Service Sail Switch Removal and Maintenance The sail switch is integral to the safety circuit system; it detects sufficient air flow is produced from the cooling fan (see page 19 for detailed information). Inspect the sail (see page 21). Remove louvers switch as follows: Remove middle knob on bottom glass retainer.
Maintenance and Service Fuse Replacement - Fan and Top Light Component Tray Map The component tray is fixed underneath the firebox. Determine what caused fuse to blow before replacement. All components are afixed to the tray using velcro for Replace fuse as follows: servicing ease.
Maintenance and Service Air Shutter (Venturi) The air shutter plays a very important role in flame appearance and combustion quality. The shutter adjusts how much air gets mixed with the gas before it ignites. Pilot Light We recommend starting the fireplace and allowing it to heat up for 15 minutes before making final adjustments.
Maintenance and Service Remote Syncing Top Light Replacement The remote should be synced to your fireplace by your Occasionally the top light bulb will need to be replaced. installer during installation. Replace the top light as follows: Your remote may gradually lose its RF connection strength Disconnect electrical power to the unit.
Maintenance and Service Burner Removal The burner may need to be replaced if defected or damaged. Replace burner as follows: (see page 20). Remove outer glass Remove the two T20 fasteners (see page 21). Remove louvers securing left burner support. (see page 22) Remove inner front glass Remove all media from burner platform.
Maintenance and Service Safety Circuit System Timing Relay: Switches system from bypass mode to Your fireplace has a safety circuit system designed operating mode when powered via snap disc. There is a 5 to protect you and your home from damage due to second delay to give fans time to build speed.
Maintenance and Service Familiarize yourself with the glass hooking method in the following steps before proceeding. NOTE: Outer Glass Removal Left and right side glass must be removed before front Initial paint curing of the appliance can leave a slight glass.
Maintenance and Service Louver Removal Louver assemblies will need to be removed to access components and firebox. There are two side louver assemblies and one front; the sides need to be removed first. Remove louvers as follows: Remove front glass using same method after boh side glass sections have ben removed.
Maintenance and Service Inner Glass Removal The 5mm thick inner glass is ceramic. Handle glass with care; breaking will result in a dangerous mess. Use a shop vacuum to clean if a break occurs. All glass should be handled with quality suction cups such as 50-3837. Two suctions cups must be used for larger glass segments.
Initial Setup Media Placement (LED Unit) Media Placement (Standard Unit) The unit comes with a measured amount of clear diamond The unit comes with a steel bezel and a measured amount glass to cover the burner and the burner platform. Install of vermiculite to cover the burner.
Initial Setup Final Firebox Sealing Sealing the firebox is essential for safety and proper flame characteristics. The firebox requires liquid silicone at the inner glass corners after initial set up is complete. Make sure all log and media placement is satisfied before proceeding. Seal the firebox as follows: Confirm fireplace log and media (see page 24).
Framing and Installation Chase Framing WARNING IT IS ESSENTIAL THAT THE CHASE IS VENTED IN A MANNER THAT RELIEVES THE ADDITIONAL HEAT ENTERING THE CHASE. ENSURE ONE OF THE AVAILABLE FRAMING OPTIONS HAVE BEEN CONSTRUCTED IN ACCORDANCE WITH THIS MANUAL. FAILURE TO DO SO CAN CREATE AN OVERHEATING SITUATION THAT COULD LEAD TO BUILDING FIRE. Ensure your chase has been constructed in a manner that vents the chase into the same room.
Framing and Installation IMPORTANT NOTE: Framing above the fireplace CANNOT be constructed prior to fireplace installation, the fireplace and it's required shielding WILL NOT FIT! Minimum Framing Clearances 6" First Elbow to 2" Min. Heat Release Opening Min. Vent: 4X6 5/8 Ceiling Clearance 120in sq.
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Framing and Installation *Framing illustrations are for example only and are not necessarily meant to be followed exactly. HEAT RELEASE: FRONT AIR INTAKE: FRONT WITH PEDESTAL HEAT RELEASE: OPEN AIR INTAKE: TRADITIONAL ON PEDESTAL 28 |...
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Framing and Installation HEAT RELEASE: TRADITIONAL WITH FALSE CEILING AIR INTAKE: TRADITIONAL HEAT RELEASE: SIDES ONLY AIR INTAKE: SIDES ONLY WITH PEDESTAL *Framing illustrations are for example only and are not necessarily meant to be followed exactly. | 29...
Framing and Installation Framing Pedestal An optional pedestal can be added to any installation to raise the unit further off the floor. Minimum opening and pedestal dimensions must be followed to ensure safe 23" heat dissipation. Combustible materiel is acceptable when 584mm constructing the pedestal.
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Framing and Installation *Framing illustrations are for example only and are not Minimum intake dimensions must be taken at the fireplace necessarily meant to be followed exactly. cabinet, not the end of the hearth/plinth. HEAT RELEASE: OPEN AIR INTAKE: TRADITIONAL WITH PLINTH HEAT RELEASE: OPEN AIR INTAKE: OPEN...
Framing and Installation left side of fireplace (shown below). The framed side wall can be adjacent to the unit, or it can extend indefinetely. If an extension is desired, an interal "false wall" must be constructed beside the unit within the enclosure to maintain chase draft geometry.
Framing and Installation HDTV and Recess Clearances If you're planning to mount a TV or artwork above the fireplace than some considerations must be made to ensure delicate objects are protected from heat. During testing temperatures did not exceed 50F over ambient on the front exterior wall.
Venting Venting Introduction: Your fireplaces can operate using a natural vent or power vent system (50-3883). Natural Vent (Rigid): 4” X 6 5/8” venting system Natural Vent (Flex): 4" X 7" aluminum flex venting system Power Vent: 3" X 5" CVS Duravent piping ONLY See power vent kit for further information.
Venting Vent Termination Restrictions Fixed Closed Fixed Openable Closed Openable Termination Cap Air Supply Inlet Gas Meter Restriction Zone (Termination not allowed) Canadian Installation US Installation Description 12 in (30 cm) Clearance above grade, verandah, porch, deck, or balcony. 12 in (30 cm) 9 in (23 cm) Clearance from window or door that may be opened.
Venting Roof Pitch Minimum Height (H) Feet Meters Flat to 7/12 Over 7/12 to 8/12 0.46 Vertical Termination Framing and Instal Over 8/12 to 9/12 0.61 Over 9/12 to 10/12 0.76 Check “I ” nItIal nstallatIon entIng learanCes Over 10/12 to 11/12 3.25 0.99 for required clearances to combustibles when...
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Venting NOTES: the exterior wall. Attach the vinyl siding standoff to the horizontal termination. The termination 1. If an offset is necessary in the attic to avoid attaches to the flat portion of the standoff which obstructions, it is important to support the vent provides an air space between the wall and the pipe every 3’...
Venting 6" [152 mm] Minimum clearance above first elbow only Venting Clearances Clearances must be in accordance with local installation codes and requirements of the gas supplier. NOTE: Venting terminals shall not be recessed into walls or siding. -This gas appliance must be direct vented and can’t be connected to a chimney flue serving a Wall / Ceiling Thimble separate solid-burning appliances.
Venting Approved Rigid Venting WARNING: Do not mix parts from different vent manufacturers’ systems. Manufacturer Trade Name Nominal Sizes EXCEPTION TO WARNING: This product has been EXCELDirect 4” - 6 ” evaluated by Intertek using a DirectVent Pro starting M&G Dura-Vent Direct Vent Pro 4”...
• Flexmaster • Chim Flex Flex Starter Adapter • Olympia • • Metal-Fab Any Urbana Fireplace Only the flex venting and spacers are needed. You must use the flex adapter kit and a certified rigid pipe termination cap. 40 |...
Venting Approved Venting Configurations (NG) : This shows the range of venting options using either vertical or horizontal 40’ terminations; any layout that remains (12.2m) within the shaded area is acceptable. Having the fewest number of elbows is ideal as they restrict air movement. NG Vent Any combination of rise and run can be 35’...
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Venting Approved Venting Configurations (LP) : This shows the range of venting options using either vertical or horizontal terminations; any layout that remains 40’ within the shaded area is acceptable. (12.2m) Having the fewest number of elbows is ideal as they restrict air movement. LP Vent Any combination of rise and run can be 35’...
Venting Exhaust Restrictor Settings: Exhaust Restrictor Adjustment: The restrictor disk is used to regulate draft and To adjust the exhaust restrictor, locate the access hole on combustion air that leads to proper flame quality and the front of the unit. appearance.
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PART USED IN U50 U30 -U70 #50-3926 - U50 FRONT LOUVER ASSEMBLY #50-3940 - U70 FRONT LOUVER ASSEMBLY 50-3902 - LEFT LOUVER ASSEMBLY #50-3895 - URBANA OUTER SIDE GLASS #50-3914 - U30 OUTER GLASS ASSEMBLY PART USED IN ALL UNITS PART USED IN ALL UNITS...
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PART USED IN ALL UNITS PART USED IN ALL UNITS 4FT LINE #50-3516 - EX/G/U SERIES TOP LIGHT ASSEMBLY #50-3892 - URBANA ROCKER SWITCH #50-3900 - FAN CONTROL RHEOSTAT PART USED IN ALL UNITS PART USED IN ALL UNITS PART USED IN ALL UNITS...
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Parts List #50-3887 - PF2 WIFI READY IFC #50-3888 - PF2 WIFI READY TRANSMITTER #50-2682 - SIT 885 VALVE W/ STEPPER MOTOR (NG) PART USED IN ALL UNITS PART USED IN ALL UNITS PART USED IN ALL UNITS #50-3889 - LED WIFI CONTROLLER #50-3891 - LED LIGHTING STRIP #50-3890 - LED DRIVER PART USED IN ALL LED UNITS...
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Troubleshooting Troubleshooting: Problem Cause Solution Check Burner doesn’t turn on IFC ON/OFF circuit is OPEN Ensure ON/OFF circuit is complete Check the ON/OFF switch, confirm “-” symbol is pressed down (check with multimeter) Check for continuity across burner switch Check for continuity across timing relay terminal A and B (see "Safety Circuit System") Remote signal not being received Ensure IFC is receiving remote commands (beeping) Re-sync remote...
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Troubleshooting Incorrect media placement Ensure secondary air slots are cleared Check for piled up burner media covering air slots (vermiculite/glass media) Check for logs/rocks covering air slots Check for excessive burner media (no more than 1 layer thick) Check for foreign burner media Leaking burner Ensure burner is sealed Visually inspect burner for leaks;...
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Warranty Installation Reference Guide Please fill in and retain this information card for your future reference. Go to www. urbanafireplaces.com/warranty to fill in your warranty registration card. NAME OF DEALER: NAME OF INSTALLER: _________________________________________ _________________________________________ ADDRESS: ADDRESS: _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________...
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Warranty WARRANTY INFORMATION Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and Exclusions conditions herein set forth, this product against defects in material and workmanship An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html during the specified warranty period starting from the date of original purchase at retail. This warranty does not cover: In the event of a defect of material or workmanship during the specified warranty period, ...
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