BenQ MOBIUS EX Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. MOBIUS EX Series
  6. User manual

BenQ MOBIUS EX Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
EX Series

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MOBIUS EX Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ MOBIUS EX Series

Summary of Contents for BenQ MOBIUS EX Series

  • Page 1 LCD Monitor User Manual EX Series...

  • Page 2: Copyright

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

  • Page 3: Product Support

    If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Adjust the monitor height. How to adjust the monitor viewing angle? Tilt the monitor.
  • Page 5 I need more support. Product support Servicing...

  • Page 6: Power Safety

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Servicing

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...

  • Page 8: Table Of Contents

    How to detach the stand and the base ..........................19 Using the monitor wall mounting kit (purchased separately) ..................20 Getting the most from your BenQ monitor ..................21 Downloading the LCD Monitor driver files from the Internet ................21 How to install the monitor on a new computer ......................22 How to upgrade the monitor on an existing computer ....................23...
  • Page 9 Connecting the monitor to your MacBook series product ................. 36 Enabling color vision accessibility (Color Weakness)..................37 Activating FreeSync™ Premium ..........................37 Working with Video Format Support technology....................37 Initial setup for playing games at 165 Hz ........................37 Navigating the main menu .........................39 Input menu ....................................40 Quick Menu ....................................41 Color Mode menu ................................43...

  • Page 10: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
  • Page 11 Power Adapter (Supplied item may differ by model or region.) Video Cable: HDMI Video Cable: DP USB Cable • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 12: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Cable management hole 2. Light sensor 3. Power LED indicator 4. HDRi hot key Back view 5. Speakers 6. Looping key 7. 5-way controller 8. Power button 9. DC power input jack 10.

  • Page 13: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 15. USB peripherals (USB 3.1) Headphone PC / Notebook / Gaming console...

  • Page 14: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 15 Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. 2. Connect the power cable to the monitor. Pass the cable through the cable management hole on the stand arm first. Plug one end of the power cord into the socket labelled on the rear of the monitor.
  • Page 16 4. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. 5. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
  • Page 17 7. Install the I/O cover. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place. Push from the bottom of the cover and check if the it has been installed properly.
  • Page 18 Follow the instructions in Getting the most from your BenQ monitor on page 21 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 19: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Remove the I/O cover from its bottom as illustrated.

  • Page 20: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and...

  • Page 21: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 21 for details.

  • Page 22: How To Install The Monitor On A New Computer

    This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.

  • Page 23: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 24: How To Install On Windows 10 System

    How to install on Windows 10 system 1. Open Display Properties Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. Select from the menu. Properties 3. Click the tab. Hardware 4.

  • Page 25: How To Install On Windows 8 (8.1) System

    How to install on Windows 8 (8.1) system 1. Open Display Properties Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu.

  • Page 26: How To Install On Windows 7 System

    How to install on Windows 7 system 1. Open Display Properties Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.

  • Page 27: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Looping key Accesses video source selection menu. See Switching the inputs quickly on page 30 for more information. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.

  • Page 28: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...

  • Page 29: Setting Up Your Monitor For Different Scenarios

    5-way controller OSD icon Function operation Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.

  • Page 30: Switching The Inputs Quickly

    configuration on the first use of the monitor, so you can switch scenarios easily without further hasty setup. An example of monitor use in different scenarios For movie watching For PC gaming For console gaming Welcome Please select a scenario 2560 x 1440 Color Mode: Standard HDR: OFF...

  • Page 31: Working With The Quick Menu

    2. Press the looping key repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It also provides the access to the main menu.
  • Page 32 Item Description Main menu Accesses the main menu. See Navigating the main menu on page 39 more information. Customizing the Quick Menu By default, there are 3 settings that could be customized to go with each scenario on the Quick Menu. Change the settings if desired.

  • Page 33: Available Menu Options To Each Color Mode

    Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.

  • Page 34: Working With The Hdri Hot Key

    Items Description Black eQualizer Saved and applied by input and color mode switch. Light Tuner Color Vibrance Brightness Contrast Gamma Color Temperature Blur Reduction Sharpness B.I.+ Adjust by duration Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while playing HDR content to keep all image details.

  • Page 35: Working With Hdr Technology

    To enable this function, go to Menu > Color Mode > a mode > B.I.+ (Bright Intelligence Plus) > ON. It takes a few seconds to complete the adjustment. If you select Game HDRi or Cinema HDRi, the Bright Intelligence Plus function is enabled automatically.

  • Page 36: Choosing A Game Mode Quickly

    System information on Content type Selected color mode main menu Non-HDR content If a non-HDR color mode is selected. HDR: OFF Game HDRi HDR: Emulated Cinema HDRi Display HDR Choosing a game mode quickly Several game modes with fine-tuned color settings are provided to best suit different game titles. 1.

  • Page 37: Enabling Color Vision Accessibility (Color Weakness)

    Enabling color vision accessibility (Color Weakness) Color Weakness is accessibility that helps people with color vision deficiency to distinguish colors. You are provided with Red Filter and Green Filter on this monitor. Choose one as needed. 1. Press to bring up the Quick Menu. 2.
  • Page 38 2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 165 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.

  • Page 39: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 28 for details.

  • Page 40: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 41: Quick Menu

    Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 42 Item Function Range Standard For basic PC application. • Input (cannot be changed) Game For gaming. • Color Mode (cannot be Cinema For watching movies. changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast •...

  • Page 43: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 44 Item Function Range Color Select a color mode that best suits the type of images shown on the Mode screen. Game HDRi Enables HDR and B.I.+ functions at the same time • Black eQualizer while the contrast is enhanced. • Light Tuner Cinema Enables HDR and B.I.+ functions together.
  • Page 45 Item Function Range Gamma Adjusts the tone luminance. The default value is 3 (the standard 1 ~ 5 value for Windows). Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color.

  • Page 46: Eye Care Menu

    Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Color Adjusts color matching representation for people with color vision Weakness deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Decides the effect produced by the green filter.

  • Page 48: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Mute Mutes the audio input. • ON • OFF...

  • Page 50: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may differ • Deutsch from those shown on the right, depending on the • Italiano product supplied in your region. •...
  • Page 52 Item Function Range Display Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible.

  • Page 53: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate and "Adjusting the Screen Resolution" make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
  • Page 54 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.

  • Page 55: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

This manual is also suitable for:

Mobiuz ex2710q557827

Table of Contents