BenQ MOBIUZ EX480UZ User Manual
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BenQ MOBIUZ EX480UZ User Manual

BenQ MOBIUZ EX480UZ User Manual

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EX Series

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Summary of Contents for BenQ MOBIUZ EX480UZ

  • Page 1 OLED Monitor User Manual EX Series...

  • Page 2: Copyright

    Copyright Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Product Support

    Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document •...

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware How to adjust the monitor viewing angle? Tilt the monitor. How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately) Input source and image display...
  • Page 5 How to keep the monitor not in use for a long time? How to detach the stand and the base Care and cleaning I need more support. Product support Servicing...

  • Page 6: Safety Precautions

    • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. • To avoid possible damage to the monitor, do not use it in a region where power supply is unstable.

  • Page 7: Operation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 8: Battery Safety Notice (Applicable If A Remote Control Is Provided)

    Battery safety notice (applicable if a remote control is provided) The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following: • Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.

  • Page 9: Servicing

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.

  • Page 10: Table Of Contents

    Table of Contents Copyright ..........................2 Disclaimer ..........................2 Product support ........................3 Q&A index ..........................4 Safety precautions ......................6 Power safety ............................6 Installation............................6 Operation ............................. 7 Safety notice for remote control (applicable if a remote control is provided)........ 7 Battery safety notice (applicable if a remote control is provided) ..........
  • Page 11 Adjusting display mode or size ......................41 Choosing an appropriate color mode ....................41 Connecting the monitor to your MacBook series product ............. 41 Enabling color vision accessibility (Color Weakness)..............41 Displaying two or more sources at the same time (Multiple-Input) ..........42 Activating the FreeSync™...

  • Page 12: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ OLED Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
  • Page 13 Remote Control (RC-0012, with one CR2032 battery) VESA Cover Screwdriver and 4 Screws (for stand installation) 4 spacer bolts (optional for mounting) Video Cable: HDMI Video Cable: DP USB Cable Video Cable USB-C™ • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 14: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Speakers 2. Woofer speaker 3. Light sensor / IR receiver 4. Looping key (Input key) 5. 5-way controller 6. Power button 7. Power LED indicator 8. HDRi hot key Back view 9. VESA cover 10.

  • Page 15: Power Delivery Of Usb-C™ Ports On Your Monitor

    Power delivery of USB-C™ ports on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. EX480UZ USB-C™...

  • Page 16: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 24. USB peripherals (USB 3.1) PC / Notebook / Gaming console Amplifier Headphone...

  • Page 17: Getting To Know Your Remote Control

    Getting to know your remote control Front view Name Description Power key Turns the power on or off. OK key • Enters sub menu. • Confirms the selection. Navigation • Goes to the previous menu item. keys • For up / increase adjustment Enters sub menus.

  • Page 18: Installing The Battery

    Name Description Game Mode Accesses a list of Game Mode options. Press repeatedly to cycle through these options. See Choosing a game mode quickly on page 40 for more information. Audio Scenario Accesses a list of Audio Scenario options. Press repeatedly to cycle through these options.
  • Page 19 4. Replace the provided battery (CR2032) onto the battery holder properly. Make sure that the positive terminal (+) faces upward. 5. Replace the battery cover and secure the screw. The remote control is ready to use now. • Keep the remote control and the battery out of reach of children. •...

  • Page 20: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 21 Remove the cushion that protects the back of the monitor. Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. Push out the bottom of the VESA plate so the stand could be installed easily to the monitor later.
  • Page 22 Orient and align the stand arm with the monitor. Fix the stand to the monitor by the provided screws and screwdriver. Slide the VESA cover down from the top of the monitor stand until it locks into place. Lift the monitor and the cushion carefully by holding them together as illustrated.
  • Page 23 Remove the cushion that protects the screen surface. Always hold the monitor from the back without touching the panel to keep it stable. Consider keeping the box and packaging in storage for use in the future when you may need to transport or mount the monitor.
  • Page 24 4. Connect the video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the HDMI cable to the HDMI port on the monitor. •...
  • Page 25 7. Tilt the monitor. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Tilt the monitor by holding the lower part of the monitor. Your monitor comes with an ultra-slimmed OLED panel and should be handled carefully.
  • Page 26 9. Setting up the monitor for certain scenarios. You are prompted to set the monitor to work in specified scenarios when powering on the monitor for the first time. See Setting up your monitor for different scenarios on page 33 to complete the configuration.

  • Page 27: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Power off the monitor. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Prepare the monitor and area. Protect the screen surface with the cushion from the packing that used to ship the product in the first place.
  • Page 28 4. Remove the monitor stand. Release the screws that fix the stand to the monitor. Then pull the monitor stand backward away from the monitor. 5. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated.

  • Page 29: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Using the monitor wall mounting kit (purchased separately) The back of your monitor has a VESA standard mount with 200mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •...
  • Page 30 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The remote control and its effective range 1. Follow the instructions in Installing the battery on page 18 to get the remote control ready. 2. Aim the remote control at the monitor. The IR remote control sensor is located at the front of the monitor with a range of 6 meters approximately at an angle of 30 degrees (left and right) and 30 degrees (up and down).

  • Page 32: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right...

  • Page 33: Setting Up Your Monitor For Different Scenarios

    5-way controller OSD icon Function operation Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.

  • Page 34: Switching The Inputs Quickly

    and configuration on the first use of the monitor, so you can switch scenarios easily without further hasty setup. An example of monitor use in different scenarios For movie watching For console gaming For console gaming For PC gaming Please select a scenario 3840 x 2160 Color Mode: Custom HDR: OFF...

  • Page 35: Working With The Quick Menu

    2. Press the looping key or the key on the remote control repeatedly to cycle through the available video sources. Input HDMI 1: Cinema HDMI 2: Game DP: Standard USB-C: Game Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario.
  • Page 36 Item Description Quick settings Press to make adjustments. The default setting menus vary by scenario and may not be adjustable on certain color modes. See Available menu options to each Color Mode on page for available options on each color mode. To customize the setting menus that can be accessed from the Quick Menu, see Customizing the Quick Menu on page...

  • Page 37: Available Menu Options To Each Color Mode

    Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.

  • Page 38: Working With The Hdri Hot Key

    Items Description Black eQualizer Light Tuner Color Vibrance Brightness Contrast Saved and applied by input and color mode Gamma switch. Color Temperature Sharpness B.I.+ Adjust by duration Bri. eQualizer Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while playing HDR content to keep all image details.

  • Page 39: Working With Hdr Technology

    To enable this function, go to a mode from Color Mode > a mode > B.I.+ (Bright Intelligence Plus) > ON. It takes a few seconds to complete the adjustment. Go to B.I.+ (Bright Intelligence Plus) on page 55 for more adjustments. If you select Game HDRi or Cinema HDRi, the Bright Intelligence Plus function is enabled automatically.

  • Page 40: Choosing A Game Mode Quickly

    System information on Content type Selected color mode main menu Non-HDR content If a non-HDR color mode is selected. HDR: OFF Game HDRi HDR: Emulated Cinema HDRi Choosing a game mode quickly Several game modes with fine-tuned color settings are provided to best suit different game titles.

  • Page 41: Activating Lighting

    Activating Lighting RGB lights on the rear of the monitor provide different colors or effects to enhance your user experience. 1. Press to bring up the Quick Menu. 2. Go to Menu > Lighting > Turn ON to enable the function. 3.

  • Page 42: Displaying Two Or More Sources At The Same Time (Multiple-Input)

    Displaying two or more sources at the same time (Multiple-Input) To display two input sources on the screen at the same time, you can enable Multiple-Input and go for Picture-in-Picture (PIP) or Picture-by-Picture (PBP) mode. 1. Make sure your have two input sources connected to the monitor. 2.

  • Page 43: Working With Video Format Support Technology

    3. A message prompts on the screen, showing the FreeSync status. Depending on the monitor’s FreeSync certification and the specification of your graphic card, the FreeSync status displayed may vary. OSD texts Description FreeSync Premium Pro The FreeSync and HDR functions are activated, with the support of your monitor, the graphic card, and the input of HDR content.

  • Page 44: Preventing Image Retention

    2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 120 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.

  • Page 45: Working With Two Or More Video Sources With One Set Of Keyboard And Mouse (Kvm)

    Keep your monitor on and plugged in. Wait until the power LED indicator turns to solid white. To manually perform JB, press to bring up the Quick Menu. Go to Menu > System > OLED Settings > JB. Working with two or more video sources with one set of keyboard and mouse (KVM) If you have two or more input systems, you might find yourself busy going back and forth between several sets of keyboard and mouse to control each display separately.

  • Page 46: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. 5-way controller and basic menu operations on page 32 for details.

  • Page 47: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 48: Quick Menu

    Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Standard For basic PC application. • Scenario (cannot be Game For gaming. changed) • Color Mode Cinema For watching movies. (cannot be changed) • Light Tuner • Black eQualizer • Bri. eQualizer • Color Vibrance • Brightness •...

  • Page 50: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Game HDRi Enables HDR and B.I.+ functions at the same • Black eQualizer time while the contrast is enhanced. • Light Tuner Cinema HDRi Enables HDR and B.I.+ functions together. • Bri. eQualizer • Color Vibrance Enables HDR function. •...
  • Page 52 Item Function Range B.I.+ Turns the Bright Intelligence Plus function on or off. The • ON built-in light sensor works with Bright Intelligence Plus • OFF technology to detect the ambient light, image brightness, contrast, and color temperature, and then balance the screen automatically.

  • Page 53: Multiple-Input Menu

    Multiple-Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 54 Item Function Range Audio Select Switches the audio input from one source to • Main the other. If you have audio input from both • Left sources, the monitor’s speakers output the • Right audio signals from the main screen by default. You can manually change the setting.

  • Page 55: Eye Care Menu

    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 56 Item Function Range Color Adjusts color matching representation for people with color Weakness vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases.

  • Page 57: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 58 Item Function Range Cinema Enhances the bass while keeps the vocal clear. Pop / Live Keeps the music and the vocal in harmony as if in live. Mute Mutes the audio input. • ON • OFF...

  • Page 59: Lighting Menu

    Lighting menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 60 Item Function Range Countdown Sets to flash in turn within the set time. • 30 sec. • 60 sec. • 120 sec. • Infinite Morse Code Sets to light up in certain patterns. • Win • Go • Love • Peace •...

  • Page 61: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 62 Item Function Range Removes image retention to protect the panel. Enable It takes about 2 minutes and the power LED indicator flashes white and amber during the operation. You are recommended to keep the default setting and perform the operation when you are prompted to.
  • Page 63 Item Function Range LED Indicator Switches the power key’s LED indicator on or off. • ON • OFF Display This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. If you choose to display images on certain screen size, you can adjust the height of the images by the navigation keys on the remote control.
  • Page 64 Item Function Range USB-C Sets the refresh rate of the input video via USB-C™ port. The configuration USB transmission speed changes accordingly due to USB-C™ technology limitation. USB 2.0 Refresh rate: 3840 x 2160 @ 60Hz USB transmission speed: 480 Mbps USB 3.1 Refresh rate: 3840 x 2160 @ 30Hz Gen1...

  • Page 65: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download Resolution file from the website (see Product support on page...
  • Page 66 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.

  • Page 67: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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